Kura Revolving Sushi Bar

I give this place a 10/10 for creativity, and uniqueness. We were more than excited to try their sushi and came out satisfied. The prices weren’t too bad, and there’s a nice amount of choices to choose from. We will be back!

Been wanting to try this place out. Was impressed with the flavors and prefer the price/portion ratio here compared to other sushi places in the neighborhood. It looks like it also doesn't get as packed on a weekday so I think I might be able to come back here solo next time too!

This is a great spot to stop at for sushi! The staff is very friendly and helpful, the place is clean. The best thing is seeing all the various sushi options pass by on the rotating track! You even have the option to order specific plates, drinks, and deserts that arrive on the top rotating track. The cutest little robot brings out your drinks, and you even have the option to win prizes over time.

This place has so much potential and shoots itself in its sushi foot again and again. Let’s start with the experience: if you’re not at the beginning of the choo-choo track, many of the sushi going by are empty. So you can order and wait. The chopsticks are the cheapest made. Three times I’ve been here, the chopsticks splinter and split wrong time and time again. I mean.. you’re a sushi place. Either get quality wood utensils or get washables. Most of the sushi tastes fresh. The tako was rubbery and bland. The best of them all last time was a macha scallop. AMAZING! It sent me back just for that. Today when I went back they said it was a special and gone. I asked if they could ask if it can be made: Robot waiters response: “no.. we can’t”. The service is personality-less. Maybe because everyone I’ve had as a waiters seem to have zero communication skills. A few minor fixes would make this place a shining star. I guess they are riding the honeymoon wave of people waiting 75+ minutes (our wait time) and hope for repeats.

I am a Kura addict, especially in Japan (the prices are good for fresh product). I think it just holds so many memories with different friend groups as well as being my first AYCE spot years previous. The staff and service is always awesome at this particular location. Also bonus they have those cute robots.

Came in here with family at 3:13 PM today, waited to be seated as sign said. Told to wait by very young man. No greeting. Young female staff going by us, with no greeting at same time don't offer to seat us. Whole staff seemed like teenage kids. Young guy comes back with fork in hand and asks us if we are going to need a fork. Instead of asking us where we want to sit. My wife stated that we don't need any untesils since we are not eating yet. Really wierd experince. Just decided to leave after this. I'm not sure who offers utensils before seating a group? It was glaring obvious we were going to have a bad customer service experience before we even ate. No idea of the food since just getting seated was not able to be handled. Young female staff member, just standing around register just paid to watch register instead of seating people. Look at your security cameras and you can actually see the young staff member produce a fork in his hand while talking to us instead of seating us. Very wierd.

You get for what you pay for here. If youre craving variety and sushi there is value in how it is inexpensive so you can indulge in many different options. The quality isn't the best and occasionally they will have some nice seasonal specials like uni. I wish the place was more clean but its passable and you won't spend too much time here since the eating experience goes by fairly quickly. I personally dont care for the prize gimmicks and cartoons to get you to order more but to each their own.

We absolutely love Kura and we make sure to stop into one every time we are in a city with one! This location is great! It’s a bit smaller than others but that makes for a better experience. They have the robot waiters to deliver to your table which is always fun. The sushi is always good, they don’t mess around with that. Plus the non sushi options are plentiful and also delicious. The fun videos that play when you insert plates are always a treat. Do yourself a favor and visit. Just make sure to download the app and check in before, the wait can be long otherwise.

This place is a favorite of ours because our toddler behaves so well here thanks to the fun ambiance. She loves the robots and watching the sushi roll by. It's also great for us parents because we can start eating right away without having to wait for menus, servers, and ordering. Ordering on the screen is very convenient, so if you don't see what you want, definitely check out the offering on the screen. We mostly go when they open in order to avoid a wait. Our little one loves the udon, california hand roll, and shrimp nigiris. My partner and I love the variety of fish nigiris and seared scallop with mayo. Unfortunately, some items are not that tasty, so we usually avoid items that weren't good the first time around.

Tip: if you're trying to dine in, download the app and join the waitlist before you head there! If you don't want to wait in line, they also have a take out option. If you choose takeout, skip the hand roll as the seaweed will be soggy when you eat it. It's $3.90 per plate! They have a wide variety of options but you can never go wrong with their scallop and toro! Their yuzu salmon was very refreshing. After 15 plates, you get a toy!

A solid choice for cheap and decent quality sushi. Each plate is $3.90 (except specials) and you get to select from a variety of sushi options. My favorites are the scallop and salmon. They also have other mains but would recommend going for the sushi! They also give out little prizes / souvenirs when you reach a certain number of plates. Service was not the best as we found a hair in one of our sushi's but they didn't really apologize but just took it away and replaced it with another plate. But overall it was ok. Probably not the best for a date spot as there are a lot of friend and family outings here (with small kids) but good for a group of friends! Kura is always a fun option also to see your food come out on a conveyer belt!

I love Kura Revolving Sushi! I used to live down in San Diego and I've been to that location a couple of times as well as the Pleasanton location. It was my first time going to this SF location with my boyfriend. It's located inside the Stonestown Galleria Mall. I hadn't been to that mall in 15 years haha but I saw Kura on the Yelp app and wanted to go. All sushi plates are $3.90 each with the exception of additional items that you can order on the tablet. Also, just a tip, if there's sushi that is out of stock on the conveyor belt, you can order it from the tablet. I love their eel sushi, and salmon with cream cheese. Their takoyaki is also great. If you want something a bit heavier you can order ramen as well. Great place to go for conveyor belt sushi!

Went there when they opened at 11am for lunch. A lot more variety to choose from. Sushi rice was fresh and fish tasted good. Prices were cheap. Totally recommended

A solid spot for a quick lunch at the mall. The quality of the fish on the nigiri was 7/10 and the cuts of fish are pretty thin. My favorite nigiri was the seared toro and the seared scallop. And the rolls were decent, nothing too crazy. Would come back for a quick meal.

This place is really more for the vibes and novelty than the quality of the food. However, the food itself is very expensive. I think it was like $3.90 for a plate of sliced watermelon. Why? I did appreciate that they had a unique selection of choices, including some kinds of sushi that I haven't seen before. There was this one with salmon and an egg yolk. Highly recommend. It was my favorite one. Most of the fun is just pulling the plates off the conveyer belt, and was it worth it for our $80+ dollar meal? Maybe, maybe not. However, it was still an interesting experience. They do have little serving robots that bring drinks and other specific menu items, but it actually resulted in less efficient service. I never got my water refilled, for example. That was pretty frustrating. All things considered, I'm giving this place 4 stars because the food wasn't terrible and the atmosphere itself was nice and fun. I don't know if I would go again, but it was a nice time.

3.5 STARS Kura is budget sushi... For the introverts. For the kids (or, the kid in you). For sushi newbies that want to sample a little bit of everything. NGL, some, very few items look/taste sus but you get what you pay for. For someone who's lactose intolerant and still eats dairy...I'm down with a free detox once in a while. Stay home = spend less money! Kura is a Japanese conveyer belt sushi chain with over 500 locations globally and over 60 locations in the US. Their first location in the city opened in October 2021 to a massive line. The line/crowds have since died down some. T H E W A I T No rezzies, walk-in only. Best to dine on Monday - Thursday at opening time or between 2-4:30 pm for no/minimal wait. Expect a long wait (1-2+ hours) during primetime dinner on Fridays + weekends. IMO, unless you have kids and/or shopping at Stonestown, it's not worth more than a 15-minute wait. DL the Kura app to see the live wait time and to add yourself on the waitlist. Or, you can go on in-person to add yourself on the waitlist (tablet kiosk). You'll receive a series of texts. Entire party has to be there to be seated. K U R A A P P * Earn 300 points for signing up * Spend $1 = 10 points * 500 points = $5 reward * Free dessert for your birthday * Get on the waitlist while at home/on your way there M E N U Budget friendly Japanese eats - Fried apps, nigiri, sashimi, hand rolls, rolls (1/2 portion), rice bowls, udon, ramen, and desserts. Nothing is over $12. Except sashimi, ALL plates are $3.85 each so choose wisely. Ex: Cucumber roll, small bowl of watermelon, and 2 pc sake toro nigiri are the same price: $3.85. Beer and sake available. 4% SF mandate added to bill. Takeout + delivery available. O R D E R I N G Pick what you want off the conveyor belt. Or, order through the tablet. I don't know how long things have been sitting on the belt so I only order through the tablet. F O R T H E K I D S * Animation played on the tablet * Robot servers * After 15 plates, you get a prize * FYI, all sushi/nigiri is wasabi-less F O O D (+) Fresh wasabi provided (+) Tableside pickled ginger (-) Nigiri = Thin cuts of fish over a hella thick rice pad (decent - room temp, sticky, and lightly seasoned). I usually end up not eating 75% of the rice and ordering more to get full. Not as budget friendly if you're watching your carbs. Listed from fav to least fav: --Partial food spread: https://tinyurl.com/4mbwjzu7 * Spicy Crunchy Taco w/ surimi, avocado, shrimp tempura (1 pc-$3.85) // 4.5 stars FAV thing on the menu! Think a CA roll in crisp nori shell topped with a freshly fried warm shrimp tempura with spicy, creamy, umami rich sauces. Great textures and flavors. * Seared Scallop w/ Japanese mayo Nigiri (2 pc-$3.85) // 4 stars Fresh, meaty scallops with a smoky flavor and delicious creamy umami. * Sake Sashimi (3 pc-$4.80) // 3.5 stars Decently fresh and buttery smooth. On the thin side with sometimes jagged edges. * Sake Toro Nigiri (2 pc-$3.85) // 3.5 stars Fresh, good marbling. But, once received an order that tasted watery, like it was just defrosted in water and not patted dry. * Garlic Ponzu Salmon Nigiri (2 pc-$3.85) // 3.5 stars Buttery salmon with a citrusy bite. * Unagi Nigiri (2 pc-$3.85) // 3 stars Decent quality eel (rich, tender) but the sauce is hella sweet. * Takoyaki: Fried Octopus Balls w/ takoyaki sauce, yuzu cream (3 pc -$3.85) // 3 stars: https://tinyurl.com/ba9c5v7r Good size tako (octopus) but hella greasy. * Crispy Rice w/ spicy tuna (3 pc - $3.85) // 2.5 stars: https://tinyurl.com/8ku59b99 Skimpy on the spicy tuna and the crispy rice is chewy, not warm or crunchy. * Toro Nigiri (1 pc-$3.85) // 2 stars: https://tinyurl.com/3du9b7tr Like regular tuna with no marbling. * Salmon Yukhoe Nigiri w/ salmon, egg yolk, Japanese bbq sauce (2 pc-$3.85) // 2 stars Chalky egg yolk ruins the texture. * Uni Nigiri (1 pc-$3.85) // 1 star: https://tinyurl.com/4bdpb2s6 I haven't learned my lesson from the Cupertino location. Terribly bitter, skip! S E R V I C E Friendly and upbeat young staff. Fast food service when ordering from the tablet. When not busy, order comes out within minutes. Able to get in/out in 20-25 minutes for a quick lunch. A M B I A N C E Casual - mix of four tops, booths, and limited counter seats with privacy screens and conveyer belt running through. Restrooms on-site. P A R K I N G Free lot and garage parking. Very congested on the weekends. Overall, Kura is a decent novelty sushi place if you have kids, new to sushi, and/or looking for a more "budget-friendly" sushi meal. You get what you pay for so can't expect great quality. If you're watching your carbs, it can cost at least $40+ pp (pre tax and tip) so you may be better off going to Amami (Alan's omakase) or Basa in The Mission (value driven poke and sashimi). Kura's spicy crunchy taco is what keeps me coming back tho!

All around pretty good! I recently took my mom here on a Saturday for lunch. It was a 30 minute wait for a party of 2 at peak lunch time, which goes by pretty quick because you can just window shop around the mall. I've been to there Sawtelle location many years ago and for the life of me, could not figure out how to open the little sushi dishes so I had my boyfriend get every single plate for me that time haha. Now Kura has dummy plate covers with the dishes where you can practice opening it, THANK YOU to whoever thought of this! I finally learned haha We got an array of sushi, a cucumber salad appetizer and a bowl of beef udon. Admittedly I did feel kind of silly getting udon here when there's Marugame udon also inside the mall, but when in Rome I suppose. The udon was pretty good but I think it's cheaper if you get it at Marugame. Regardless, overall we enjoyed everything that we ate at Kura! The quality of fish was better than I thought for a sushi chain restaurant. Of course it's not like omakase quality but it's still pretty good for your average sushi date. The bill came out to be just under $70 for the two of us, which is a little bit on the pricey side but I think it was worth it. My mom and I unfortunately could not eat 15 plates so I couldn't try to win a toy prize :( But still, I'm glad we came to eat here! My mom was really intrigued by the automation used to deliver drinks and apps/hot food and the food was pretty good. I would definitely come back!

This place was unsurprisingly packed when I visited with my friend. We put our name on the list and then checked in with the host. Estimated wait time for 45-60 minutes and got seated at the 90 minute mark, which is fine, it's hard to estimate seating time. But it didn't need to be 90 minutes, and you'll find out why reading further into the review. After checking in with our host after getting a text, he came out and said it that we're 3rd in the queue. And told everyone's elses queue placement to those waiting outside. We overheard people to our left was 7th in queue and the people to our right was like a 90 minute wait, so they were way down the line. After being told we were 3rd in queue, we waited outside for maybe 30 minutes, after seeing about seven parties seated. And five of those parties were groups of two. Including the two that were told it was a 90 minute wait. Something was off. The host would try to yell the guests name from the cash register but was barely audible to the people waiting outside the shop. It would make more sense to walk out the shop and then call for the guests so people can hear. There's no echo from the register to the entrance. Valuable feedback item here. My friend checked in with the front desk guy and he said we weren't called yet. Still doesn't make sense. After seeing another group let in before us, we checked in with the host again and they said 2 seats opened up and we'll be seated immediately. And that the reason people were let in front of us because they were prioritizing bigger groups. I call BS because there were groups of two let in before us multiple times. The host didn't seem like new employee, he seemed courteous and knew what he was doing. It just seemed like he didn't care. Wish he would just admitted he messed up instead of making some lame excuse. After being seated, we asked for wasabi and water. It took like 10-15 minutes to get water and wasabi. After asking three times. Sure it's busy, I get that. But asking three times is a first for me. The food was meh. The rice on the sushi was hard. Sauce was okay. Would have easily been a 1 star restaurant, but there was a guy at the end who tried to make things right. I don't recommend this place and would just go to some other place in the food court. This was not worth the wait and I'm not the type to wait in line longer then 15 mins for a restaurant.

Seared Salmon With Japanese Mayo, Seared Scallop With Japanese Mayo, Seared Eel With Miso Cream Cheese, Seared Salmon With Miso Cream Cheese -- the seared items are my favorite dishes at Kura. All of them taste really good and have different consistencies from each other (scallop is more on the chewy side versus salmon which is more tender). Salmon Toro -- delicious fatty salmon. Garlic Ponzu Salmon -- delicious salmon with a hint of garlic flavor. The line is a long wait, if the kiosk / text message says it will be a while, it will usually be a long time until you get seated. I pass the time by walking around the mall and shopping!

Happy to reports an A+ experience for lunch. Plenty of fresh options swirling around the track, friendly service, perky robot brought my ice tea. Sadly, the only bummer is the iced tea. Super watery & tastes like tea powder. Talk about instant gratification, we stacked up those plates in a hurry, highlights being the beef nigiri & the fried calamari- beware those jalapeño peppers, thought they were mild until I ate the seeds! I recommend anything that says crunchy roll. When in Stonestown, this is my fav lunch stop.

Kura Revolving Sushi Bar has been a go-to spot for me, but lately, I've noticed a decline in food quality. The Nigiri portions seem off, with a thin slice of fish overwhelmed by too much rice. Additionally, some sushi tastes warmer than it should be. The beef sushi on the belt often appears overcooked. Despite these issues, I still enjoy their Spanish Mackerel specialty sushi, featuring Aji on Kura's sushi rice with green onion and ginger. Tip: it's better to put your name on the online waitlist beforehand. We waited 1.5 - 2 hours for a table, but the text notification system helps when your table is almost ready.

At least an hour wait here. No matter whether you use their apps or on-site waiting list. Luckily, it is located inside the shopping center. You can do some shopping before your seats. Food quality is standardized by the franchise. A lot of the local sushi bars have better sushi than here.

If you are looking for a quality and good sized sushi. This is not the right place for you. If you have no expectations and just looking for a snack size. This is it. Three of us came here today around 1:30pm and the waited time about twenty minutes. It cost $3.85 for a sushi plate and the other items have different prices which on the menu. They don't have many sushi options. Overall, the sushi is very mini. Ramen ~ not tasty at all. Hot tea costs $3.95. Lol!!! Customer service is definitely needs to be improved. We waited for the staff for more than 15mins to refill our water and to get wasabi.

Stones food court does not have many choices anymore... Christmas shopping tired me OUT to the point where I was getting hangry. Out of all the choices, Kura caught my eye the most. There is a kiosk outside the entrance where you can join the waitlist. I like how it shows an estimated wait time. You put in your name and phone number and you'll receive a text once there's a table ready for you. Once you receive the text, you check in with the host and they'll guide you to your seat. If it's your first time, they'll explain the whole process to you. I waited about 15-20 minutes. I love the sushi belt concept because once you are done ordering, the food comes 1-2 minutes later. I like how you can order one plate at a time rather than everything all at once. There was not much nigiri choices, but they have the common fishes available. I also like how the sushi rolls comes in pieces of 3 or 4 rather than a whole roll because I can try multiple roles rather than getting full off of 1. Surprisingly the fish tasted fresh enough and the rolls were decent. I really REALLY enjoyed the seared scallop. This is definitely the place to go if you want to satisfy your sushi craving but don't want to break the bank.

BEST OPTION FOR REVOLVING SUSHI IN SF! I was expected low quality fish from revolving sushi, but everything I ate was surprising fresh and tasty! Food: Our favorites are the SPIDER ROLL/HANDROLL, and SEARED MISO SALMON W CREAM CHEESE that has great smoky and creaminess. Would probably skip on the plain nigiri and appetizers though. Price: Also shocked at the $3.85 for all items, especially bc I recently spent a lot of money at Serramonte's revolving sushi. Still not a cheap meal, but I'm not mad at it. EXTRA: I LOVEE their collabs because it's just an extra cute gimmick that's fun to see. Today I visited while they have their Penuts collab, which is perfect because their little keychain is so cute. We didn't eat 15 plates to win a prize, but you can just order the toy on the tablet for $3.85 too!

I tried going to this place a couple of weeks ago. We put our names down on the list at around 5PM on a Saturday. We wound up eating somewhere else since it was close to 8:30PM and our name was still not called and the wait time even increased. Last Saturday, we put our names down again around 4PM this time and we actually were sat within the hour or so. It did help that someone at the front of the house was helping people out that were waiting in the front and actually told our place in line. I did wish the wait list at the very least showed what place you were in line. Now onto the actual food. The waiter that sat us asked us if we needed any help with ordering and took our initial drink order. You can order drinks and sushi from the menu system table right above where you are sitting. I think the best rolls I had was the Hand Spider Roll (which you have to order from the table I mentioned above) and the crunchy roll. Both were big in size and had a good amount of fish in them. I also thought the unagi sushi was pretty good too. I've already been to other sushi boat places so I'm familiar with the conveyor belt system but I thought it was hella neat that you can put the plates in a slot right in front of you and it takes the plates back to the kitchen. Makes the dining experience much less cluttered.

11/20/23. CHEAP FOR MEDIOCRE SUSHI =) NO RESERVATIONS. CASH/CARD ACCEPTED. MOST PLATES ARE $3.85!!! Check screen for prices. MUST TRY ALL TO SEE WHAT YOU LIKE! FREE PARKING. Kura is located inside Stonestown Mall. USING THE KURA APP GETS YOU DISCOUNTS/REWARDS. If you want a quick fix and can't and or don't want to spend on expensive sushi, come here! Some people's stomach can't handle sushi like this, so be advised. They get busy quick so, I usually go right when they open at 10:30AM. Their ginger sucks, wasabi is ok, but their sushi rice is on point. I like how their menu changes ever-so-often. I don't remember which plates are their regulars and which comes and goes, but it will show you on the screen. Screen is high above your table. Not breathtaking, it's neckbreaking! Human waiter/waitress will ask if you've been here before. If not, they will instruct you on what to do. They will ask you if you want wasabi and if water/hot tea is ok for ya'll. The robot will bring the wasabi/water/hot tea to your table. Robot waiter/waitress will talk to you to get your attention. The probability of you missing the robot is highly likely because you will be staring at the screen trying to figure out what plates to order and or mesmerized by the sushi passing byon the conveyer belt. Don't worry, the robot will come back. If you need assistance, don't hesitate to call the human waiter/waitress, by pressing the call selection on the screen. They are all attentive! They have this Jujutsu Kaisen anime theme/toys/prizes, but did not look into it. I think they might be running out of prizes or such but you can call to ask. My FAVORITES: $4.80+ Miso Soup - I was like why is their miso soup pricey? DUH. Cause it has this authentic umami! Personal preference for less salt. Has seaweed, green onions and love the silken tofu. Delicious! $3.85+ Umami Cucumber Salad - Freshly cut slices of cucumber drizzled in umami oil topped with salt and sesame. Not much umami at all, but love the light flavor! Refreshing! Delicious! $3.85+ Crispy Squid is rubbery chewy but the grilled shishito peppers are delicious! Lightly charred, not spicy at all and has some oil on it for a light flavor. $3.85+ Ikura Norimake - Cucumber wrapped in Kura specialty sushi rice and dried seaweed with salmon roe. Refreshing cucumber and love the light saltiness from the ikura. Delicious! $3.85+ Crunchy Roll - Tempura shrimp and avocado wrapped in Kura specialty sushi rice and dried seaweed drizzled in eel sauce, topped with panko and sesame. Love the flavor and crunch. Delicious! $3.85+ Garlic Skipjack Tuna - Skipjack Tuna seasoned with garlic topped with green onion on Kura specialty sushi rice. Taste more like pepper than garlic but I like it! $3.85+ Seared Eel with Miso Cream Cheese - Flame seared eel on Kura specialty sushi rice drizzled in miso sauce and topped with cream cheese. Flavorful. Butterry. Tender. Bang for your buck! Delicious! $3.85+ Seared Scallop Japanese Mayo - Seared scallop drizzled in a creamy sauce on Kura specialty sushi rice. Flavorful. Butterry. Tender. Bang for your buck! Delicious! $3.85+ Umami Oil Seared Beef - Seared beef on Kura specialty sushi rice drizzled in a savory oil topped with green onion and sesame. Light umami and slightly tender. Delicious! $3.85+ Spider Hand Roll with Seaweed (MUST!) - Soft shell crab, shrimp mayo, cucumber, carrot, lettuce and sesame drizzled in a sweet soy sauce wrapped in Kura specialty sushi rice and dried seaweed. $3.85+ Spider Hand Roll with Soy Paper (MUST!) - Soft shell crab, shrimp mayo, cucumber, carrot, lettuce and sesame drizzled in a sweet soy sauce wrapped in Kura specialty sushi rice and soy paper $6.15+ Japanese Style Soy Milk Donuts (MUST!) - Crispy donut with vanilla ice cream. GUILTY PLEASURE! I could eat like 3 of these, but I caaaaaaaannnnnnnntttttttt!!! Cute ambiance with Japanese setting. Pretty clean, very organized, and spacious booths. It's a fun and lively atmosphere! I was going to give it a 3-star but their exceptional customer service is a 4!!! Can't wait to try new dishes! Mos def coming back. Happy eats ya'll! =)

Pros: - Once you're seated, service is fast and convenient. You order on a screen next to your table if you want or get sushi, udon, ramen, etc and it comes out within ~8mins. - Easy cleanup. You can get rid of your plates easily by putting in a slot next to your table. - Price is good. We ordered a lot of sushi (10 plates) and had ramen and it came out to around $60. - Servers are nice and helpful. - You get a free small gift if you eat more than 15 plates. - The experience is cool. You get to pick what you want and watch food roll on by! - Ramen was good and the portion was small enough so you can enjoy more sushi. Cons: - Wait is normally around 45 mins, but at least they text you when your table is ready and luckily it's in a mall, so you can find something else to do in the meantime. - Basic sushi. Not good, but not bad. It's just okay. The rice falls apart quickly. You can find much better sushi elsewhere. - Not enough space for groups more than 6.

Just wondering if anyone had experience that they changed the tip amount to higher in the bill after you left the restaurant? This is not acceptable.

We gave this place a try for lunch since it's been open for awhile. We went in as soon as they opened so there's no waitlist, no lines etc. Got a little table inside a booth. The cashier was nice about giving us tips to order since it's our first time. Loved the little robot that gave us water. We didn't take anything from the conveyor belt, rather we ordered through the ipad. Food came out reasonably fast and it was good. Better than the bullet train sushi in Serramonte. I enjoyed the handrolls. The kid liked the tempura ramen. We didn't order dessert but got a little magnet from the ball machine. Not sure who that character was but since we weren't charged for it I guess it's ok. Don't forget to download the app to your phone and do personal check out. The server will give you points for your meal from your qr code on the app. Meal was pretty pricey but we will definitely come here for special occasions.

Good food, family friend casual ambiance and cool robotic server. You fill up fast! Staff is pleasant. The overall experience is fun.

Let's be clear - conveyor belt sushi is not good sushi. Sure, I've been to places that have been surprisingly good for what they are, but most, at best, can only get close to a mediocre neighborhood Japanese restaurant. Yet, like so many other folks, I just can't resist coming to these places! Sigh. What can I say? I'm a sucker for the novelty of grabbing sushi off a conveyor belt or sushi boat. But to throw in a dish disposal chute, a gamified experience (you get a "toy" after ordering 15 dishes), and a robot that brings you your drinks and wasabi? That's just fighting dirty, Kura. And I'm all for it, unfortunately. Having seen clips of Kura on IG, and after hearing about them from friends, I was cautiously optimistic about how my experience would go. Cautious because, again, it's sushi boat/belt sushi (and a chain at that), but optimistic because their menu is far more extensive than other places'. Beyond the usual nigiri, sashimi, rolls, and hand rolls (with both seaweed and soy paper), they also have a full slate of sides, udon, ramen, and desserts. What's more, their range of options within those offerings is super wide. Since my friend and I pretty much split everything, we got to try a good mix of items, but it was also far too many to get photos of (#sorrynotsorry). -- GARLIC PONZU SALMON NIGIRI -- HOKKAIDO SCALLOP NIGIRI -- SALMON TORO NIGIRI -- SEARED BEEF WITH YAKINIKU SAUCE NIGIRI -- SNOW CRAB LEG NIGIRI -- SEARED SALMON WITH JAPANESE MAYO NIGIRI -- DASHI OLIVE SALMON NIGIRI -- TORO NIGIRI -- HAMACHI NIGIRI -- GOLDEN CRUNCHY ROLL -- NEGITORO GUNKAN -- SALMON YUKHOE GUNKAN -- REAL CRAB MEAT GUNKAN -- SALMON SKIN HANDROLL (SEAWEED) Across everything that we had, even though nothing really stood out, nothing that we had was terrible either. Of the bunch, the Garlic Ponzu Salmon Nigiri, Negitoro Gunkan, Salmon Toro, and the Toro Nigiri were my favorites. All of them were fresh and flavorful in their own way (it helped that three of them were belly cuts). The Salmon Skin Handroll was pretty decent as well, but it felt a little light on salmon skin. At the bottom end, I thought the Hamachi Nigiri (bland, off putting in color), Real Crab Nigiri (the crab was really dry), Golden Crunchy Roll, and Dashi Olive Salmon Nigiri (fresh, but tasted like plain salmon) were very forgettable. While what we had was a mixed bag overall, part of that could be attributed to the fact that the vast majority of the sushi is just $3.85 a pop. Very budget friendly to be sure, but, arguably, you get what you pay for. For example, Izumi in Japantown and Serramonte is pricier by comparison, but the cuts of fish they use are generally better in quality. The rest of the dining experience is practically the same otherwise (grab food off the belt and/or order off the iPads if you want something you don't see), so even if the food here isn't as good, Kura does have some appeal as a cheaper option. Personally, I'd probably lean towards Izumi for something better, but let's be honest - I'll be back here sooner or later to try their hot foods as well. And knowing me, it's more likely to be sooner rather than later.

Overall Kura is a fun place if you've never tried a somewhat futuristic sushi establishment. We've actually tried this many years ago in Hawaii and of course in Japan. It was Cinema day for $4 and Stonestown's was crowded and Kura got very busy. The table we were seated at was very dirty; felt like it was not wiped down from the previous eaters! I had to use napkins to wipe the tables!! We ate at one of these conveyor belt sushi restaurant's in Japan and each plate was $1! Kura's plates are mostly $3.85 per plate and you get 3 or 4 small pieces of sushi. Not the best sushi but fun for the kids. They like to see he robot bring the drinks and like the ordering online from your table and then getting served on the conveyor belt. Would not be my choice and probably would not be back unless the grandkids want to eat here. Guess you do anything for grandkids!

When all fails as restaurants are concerns. Just head and goto any revolving sushi place will do.

The waiting is very long and when we got the notifications from our phone that its our turn, the table is still not ready and my name were removed on the list. Its vey frustrating because we need to wait again for few more minutes. The attending Staff and Manager are not helpful and did not properly handle the situation. Very poor customer service. Not recommending this restaurant.

I liked this place because of the vast variety of types of sushi! It's a fun experience but don't expect top of the line quality sushi. It was fun and they have all sorts of stuff apart from just sushi rolls and nigiri! You can order specific items and they'll come straight to your table. One thing is that since this is in the mall, there's ALWAYS a wait so be prepared to wait a good amount of time!

Let me just start off by saying, this place is so cool. It's like they took the sushi boat concept and meshed that with the Jetson's style technology and you can order sushi and it comes "flying" to your table. I am very excited that my bonus daughter loves sushi. She is 9 years old and kind of a picky eater, so I don't mind taking her to sushi spots where she can choose what she wants to eat. She especially loved the anime décor and fun prize you can get with an order of 15 plates. She picked out tobiko nigiri and cucumber rolls for herself. We tried a variety of different rolls off of the conveyor belt and ordered a couple sashimi plates. My baby (17 months old) ate watermelon cucumber salad and a crab meat nigiri. A robot delivered our waters and wasabi, but there is also waiters and waitresses who bring you beer/sake and can order items as well. When we left, our server gave my bonus daughter an extra prize and made her day. That and the sushi won her over and now her mom brings her here as well. This is a fun spot for dates, small groups of people, people with kids and people who want to eat on the go.

Excellent experience in this place for sushi. 1. The robot is amazing. It brings you the hot water and ice water. 2. Every time we press the "call" button, waitress came immediately to help us. 3. You take the dish after you see it from the conveyor belt. 4. It is the most fun part when watching the colorful sushi on moving belt. 5. $3.85 for each dish regardless what it is. Of course, special order such as Ramen is higher. It usually has waiting line so checking yourself first when you are in the mall to avoid long wait.

For a fun meal in Stonestown Galleria mall, Kura Sushi delivers fresh sushi on a conveyor belt. At $3.85 a plate for two pieces, it's going to average $30-35 per person, depending on your appetite. The place is clean, provides seats with privacy, good soy sauce and fresh ginger at your own counter, with a touch screen for you to order if you can't find it on the belt. A robot delivers water and wasabi. My favorite was the yuzu sea bream and my daughter loved the US beef. Was disappointed I didn't find uni or unagi... Lines can get long, so get there early like we did and there was no waiting!

It was both my family and I's first time here. My sister and I decided to come here for Mother's Day. We got a bunch of sushi's like California roll, sockeye salmon nigiri, salmon yukoe, seared scallop nigiri, garlic ponzu salmon, and so much more! Our top favorite ones is the counch one and the scallops. The counch had a crunchy texture which kind of reminded me of geoduck. The scallop just melts in your mouth like butter. $157 total (31 green plates + Soft Shell Crab

Mid. Sushi for $3.95 per platter - the quality just isn't there for me. This Kura is located at Stonestown Mall on the second floor across from the food court. Very convenient to join the waitlist on their TouchPad right at the entrance. The staff is nice and friendly, but it feels like they don't have the support they need for high volume guests during food service. I've gone during weekday lunchtime time and weekend dinner time and for both occasions, the wait times were 40 minutes to 1 hour+ (even though visibly you could see empty seats available. The most recent time I went was around 2 pm on a weekday, and the revolving belt was half empty, so I leaned a lot on ordering from the tablet (which came out pretty fast). Rice on the rolls were a tad mushy (perhaps a one off), and the salmon sashimi wasn't the nicest quality or freshest). Love the concept of trading in plates for points to collect a small prize (1 prize per 15 plates) - my husband and I finished 21 plates. Although the prizes are lackluster for me, there is a fun novelty that I've seen is felt by kids and new guests. When I went, my seat's machine was partially broken so my prize didn't dispense correctly. Staff was quick to help resolve the issue.

For the price and limited menu selection, we're not thrilled or impressed by the amount of hype this place has since it's opened at the mall. We wanted to give this place a try and ended up ordering rice bowls at a revolving sushi restaurant because there was no sashimi for a revolving Japanese boat dine-in! This place is comical for the way it calls itself revolving sushi with only 6-7 nigiri selections and toro pieces for $3 a slice! The real crab meat gunkan was pretty good but not a speciality dish at this place. The beef bowls $10 were pretty good but small portion of beef and rice. definitely not why we came here to eat. Not coming again.

Fun place for what it's worth. Don't come expecting the best fish you've ever had, but come for the concept and fill yourself up! I came on a Wednesday at 6pm and there was 1 group ahead of me. I was seated in around 5 minutes or so. It's on the SECOND FLOOR of Stonestown Galleria. It's always a maze in there looking for where to go. I sat in the middle of the conveyor belt and dishes were plenty. Sometimes something would be out but I'd see it again soon. The only sushi that was actually awful was a tuna one, it was so not fresh. Otherwise, the bang for your buck is decent, but again don't expect high-quality fish. I enjoyed the unagi and seared beef the best, which weren't the fish dishes oops. They had a lot of different types of salmon, but they tasted the same to me. I enjoyed the baked rolls like spider roll. The rainbow roll was fresh - all the avocado dishes were yummy and fresh. You can order extra dishes on a tablet and then robots deliver your drinks and wasabi to you. Super cool. Quick meal, easy in & out as the food is ready to grab right when you sit down. Every 15 dishes you get a little bonus toy.

It's convenient if you can go at weekday lunch time because the wait is horrendous if you go otherwise. This is not authentic because I don't think anyone working there is Japanese but it's good enough and it's not as expensive as other places. The sushi boat is convenient and the food is quality enough. I prefer to order through the kiosk and it delivers food via the conveyor belt. There are occasionally good and unique choices that you can get based on monthly special. For every 15 plates you eat you get a small prize ball from the machine and beware that prices can easily add up to more than you'd expect. I like that there are other choices such as udon and ramen in case you don't want to spend so much money for sushi but that defeats the purpose of this place so I think these are best reserved for when you go with kids who don't like sushi. I like the kani sushi they offer and I'll go mostly for the typical stuff such as salmon, ika, and etc. For real sushi, go to a real place but for a taste and less formality this is great only if you don't have to wait.

Hmmm so I like Kura a lot and was used to the TX location. The prices are a lot higher here (some of it is just adjusted cost I'm sure) and the portions smaller. The tendon (shrimp tempura over rice) is a very different batter for the shrimp and the shrimp is much smaller. The lines are pretty bad - about an hour wait or more - so make sure you join on the app before you get to the mall or first thing. The robot that buses is pretty cute. The food was good (other than surprisingly small portions compared to other Kura locations). So it was a good experience and I'll be back, just temper your expectations if you're used to the other locations.

Food was pretty good! My favorite is the Umami Salmon Nigiri with the green onion on top, and the seared scallop with japanese mayo. Service is okay! More automated service so a robot brings you water and drink, and you can order through a screen and the belt brings food to your table. Quality of food is decent, some rolls seem they are stingy with serving. Atmosphere is fun, they have a spy family gacha theme.

unlike the Cupertino branch, in Stonestown, It's not a first-come-first serve basis. It's whoever intimidates or flirts with them.

Terrible quality of sushi. - Rice falls apart - Fish looks and tastes questionable (ie salmon doesn't look like salmon). - I have eaten a lot of sushi in my life so my review is based on higher expectations of sushi Hokey experience but with neat technology. - They brought Japan's convenience of using iPads to order your own food and conveyor belts. - A robot brings your drinks and ramen. Clean and spacious booths. - Not worth the wait in line. - No bathroom, need to use food court washroom - Brightly lit space I thought the quality of food would have been higher. Disappointed.

I added my name to the wait list on a Saturday at 2:43pm. I was guest #100 and the estimated wait time was 24 minutes. By 3:10pm we were seated. So 27 minutes wait was not too bad. Especially since this restaurant is located in the mall there is always something to do to pass the time. Once we were taken to our table we were left alone. The host even asked us if it was our first time which it was, but no one gave us any introduction. We started to pick out some plates from the conveyor belt. We saw some rolls and nigiris that we haven't seen at other conveyor belt sushi places so that was nice. They all taste ok, not bad. I like coming to these sushi plates for a quick meal. They have a robot to bring you drinks which was cool. Our neighboring table was kinda abusing it by ordering water one at a time just to see the robot come by which also plays music. There's also a screen to order additional menu items and it only takes a few minutes to come out on a separate belt. We ordered 10 plates between the 2 of us and we were full. Apparently once you hit 15 you get a prize. Overall I wouldn't make my way out here just for this restaurant but if I'm at this mall already, I do like that Kura is an option.

Their service was terrible! We had a reservation and we were wondering why we haven't gotten called yet to our table when the person that was there didn't even check us in. Besides that the food was amazing. And the place looked good too.

Update: Don't be fooled by the managers comment in this review. It's a lazy attempt to minimize the impact of a honest review. He made no attempt to reach out to me or take any action to mitigate the problem. When I mentioned the issues to the waiter that day at the restaurant, all he did was shrug it off. ----------- So so. The food is intentionally made smaller and worse from the kitchen. Is that some sort of revenge they take for making them do more work?

Our first time at this location and I was surprised to see that they had a location at a mall. Although it looks small on the outside, the inside was pretty roomy and didn't feel stuffy at all. Staff was very friendly accommodating to our party since it was over the max limit of 5. We were a party of 6 but the waiter was able to break our party in half to 3 per table and were also able to seat us at two tables right next to each other which was nice. Food was delicious as usual. Definitely would recommend this place!

Took me a long time to finally try this place. It is Decent sushi restaurant which is located inside of Stonestown mall. Expect to wait long time especially during dinner time and weekend. Even if you are on the waitlist for dinner time, you can wait up to 2 hours. If you are willing to wait, you can browse around the mall until they text you to come to the restaurant. This place is a conveyor belt style so you pick whatever sushi you want that goes around the belt. The way they design to get your sushi can be a little tricky but the server will teach you how to do if it is your first time. They do also have the tablet which you can order your sushi or ramen and it comes out quick above the belt. If you do see the robot, i noticed that it only brings out the drinks and wasabi. The robot was a lot slower than expected. Each sushi plate is about $3.85. Sushi was okay. The rice breaks easily when you pick up the sushi. Some of the fish/protein were average. You can get refill drinks but not on the alcohol.

Average sushi but for the price it was fine Quality was okay Portions were small especially my sashimi which was disappointing. I would pay more for better slices! Our tea was spilled while being delivered by the robot. Slow service Come for the revolving dish fun But will probably not come back

The one located in Cupertino has fresher and better quality fish at a lower price. It's a cute concept of receiving a toy for every 15 plates that cost about $3.90 each, but it's not worth. You can get better sushi elsewhere in the bay. If you're there for the toy, then you might as well spend that $60+ on a better toy or item at the mall outside. My fiance saw a video of revolving sushi on YouTube so that triggered his craving, but he regretted afterwards because he got food poisoning and was suffering for over a week. Think we'll be going again? Most likely not....and if we did, we would much rather drive all the way to the Kura in Cupertino. I think this location got cheap because I remember the green tea being complimentary when they first opened. You could get a cup of water and the matcha powder would be on the table for you to grab yourself. Now, the container is gone completely and you have to pay for it now.

Overall Experience: 4 Food: 5 Service: 5 (mostly automated) Atmosphere: 5 ( very fun concept) Value: 3 (~$4 for 2 pieces of sushi) The way this place works is you can order through an iPad at the booth or pull directly off the conveyer belt. This method makes it so that very little server interaction is needed if that's more your style. Some types of sushi are more yummy than others, so you need to try a variety of dishes to find what suits your tastes. Personally I really like the seared nigiri sushi's the best! Also, after you eat 15 plates, you get a free little random toy! The only things that make me dock 1 star are that the wait tends to be over an hour long and that the price is a little high for the tiny portion sizes.

Poor taste. Slightly Over priced for self service But seems popular. Try it at your own risk We tried the ramen . Ate part of it only. Would have liked more tea/. BUt unsure how go get the robot server back .

I'm torn about this review because if you know what to order, the sushi is 5-star and a great value. And they have fresh grated wasabi! Not the reconstituted paste. That deserves a star of its own. I'm marking down because I've now been to this location three times and they clearly haven't worked out their waitlist as efficiently as the San Jose and Petaluma locations. Nor do they keep the bathrooms clean. The San Jose location has fancy Japanese toilets and the bathroom is immaculate. I waited for three visits to review because I wanted to give them a chance. In my photos you'll see the list I had been compiling for when I posted my review. Right now, however, I am an unhappy, hypoglycemic, hangry diabetic at the pizza place downstairs waiting for an order of meatballs and gulping down a sugary Coke to raise my glucose so I don't pass out. I joined the waitlist via the app at 7:10 pm when the wait was supposedly 45-60 minutes. I took my medication at 7:22 when I got the "check in" notification, figuring I'd be seated around 8:00. During my previous two visits it was almost an hour before I received the Check-in text, which was OK because I had been sitting in my car or the food court during that hour and waited maybe half an hour after checking in. Still not great, but acceptable because I didn't have to stand outside the restaurant for the full 90 minutes. This time, I checked in immediately after I received the message. An hour later, I was still waiting with a dangerously low blood sugar alarm sounding on my glucose monitor. I had to ask someone at one of the cafe tables to let me sit down. At 8:20 (20 minutes after the restaurant officially closes) I approached the host again to ask where I was on the list because I was getting woozy and thought if it would be much longer I would go to the hot pot place nearby. Mind you, I also had been trying to order sushi to go while I was waiting but the app was very slow and I would be timed out before I could complete my order. Anyway, after waiting an hour, I was #5 on the list. I asked how long it would be for takeout and even though it was only 15 minutes, I couldn't wait that long. I asked him to remove me from the waiting list, and made my way over to the hot pot place, which was by then closing. By this time the escalators had also been turned off and I walked, slowly and wobbly-kneed down the escalator steps. Fortunately the pizza place was still open. Ironically while waiting for my meatballs (they are pretty good--especially for a fast food-ish place) and writing this review, I received the notification that Kura needs more pictures of their food. Unfortunately, all I have to show you tonight is meatballs. ‍ I do want to say that the host was very nice and I could tell he was doing his best. I didn't tell him what was going on with me medically because he had enough pressure on him already. And do you know why women's rest rooms are always wet and gross, and men's rest rooms are dry and don't have wads of paper towels on the floor? Women wash their hands after peeing. Let that sink in.