Chelsea A.
Yelp
I recently had the opportunity of dining at Kwizinn, a charming spot that boasts a beautiful ambiance and a playlist that sets the perfect mood for the evening. The setting itself is inviting--warm lighting, sleek decor, and a cozy yet sophisticated vibe. It's the kind of place you'd want to bring a date or catch up with friends.
Let's talk about the food. The appetizers were absolutely fantastic--bursting with flavor and creativity. The oxtail patty was crispy on the outside, tender on the inside, and paired with a subtle sweet dipping sauce that left me wanting more. The deconstructed sushi roll was refreshing, and the mix of citrusy tang with delicate seafood that was spot on, which my colleagues raved about. The drinks had the pure essence of Caribbean culture that really helped tie in the whole start of the meal. I was definitely excited to see what the main dishes had in store.
As for the main dishes, they were a bit of a hit or miss. Some were absolutely delightful, like the griot dish with riz collee and plantain--juicy, rich, and all around complete full meal with good portions. On the other hand, the Picahna dish, while tasty and well cooked, it was lacking on the fullness you'll find in the griot dish. Let's not forget the 4 meat plate dish, that sadly was the most disappointing of all, the chicken served was completely charred than anything and the sides lacked in flavor. For the price it was truly a lost opportunity to really hit the spot. Still, nothing was truly disappointing, but the consistency wasn't quite there, aside from the chicken.
Now, what really soured the experience for me was the service. Our waiter, Justin, was incredibly subpar and fairly rude. From the moment we sat down, he seemed disinterested and unapproachable. He was curt with his responses toward us and made no effort to engage or make the meal more enjoyable. There were many moments where he seemed bothered by simple requests, like taking our group picture, and the overall attitude he projected was unpleasant and uncomfortable. To tell a group of people he will only take a single picture of us, truly shows how he did not want to be around our table or have to serve us a minute longer, which was amplified by how little he asked about our drinks or advise us the delay for our desserts. Any questions or follow ups from our end, were met with push back and fake smiles. For a restaurant that otherwise excels in its atmosphere and food (somewhat), this was a huge letdown.
In the end, Kwizinn offers a nice varied dining menu if you're looking for delicious appetizers, a solid main course (depending which one you take), and a vibe that's both relaxed and chic. But, I hope they pay more attention to service in the future because it really detracted from what could have been a perfect evening. A little warmth and attentiveness from the staff would go a long way.