Margaret S.
Yelp
I really debated leaving a review about this but I do think when an experience is bad enough to sour you on a place you were formerly excited about then you should share.
I was excited to take my mom to La Botana because they have an extensive vegetarian and vegan menu and as I'm a long time vegan, it's made it hard for us to go to Mexican restaurants together since they can be so hit or miss with veg food.
In this case, she ordered vegan fajitas and I ordered two mushroom tacos minus the cheese. Straight out the gate, I wasn't super happy that my 'side' of pinto beans was in like a ketchup sized cup. They're not truffles, they're pinto beans and without an actual side of them you're paying 6 dollars a piece for small tacos without any protein. But I thought, we're paying more for supporting a local, community, authentic, family place, right?
But the real problem was the fajitas. After almost 13 years vegan and 2.5 vegetarian before that, I have eaten a LOT of veggie fajitas. What I've never had happen is have someone bring out fajitas that proceed to steam and smoke for a full 5 minutes (as in I was done with most of my tiny tacos before my mom could take a bite). When I say smoke, I mean BURN, as in we could see and smell the veggies on the skillet burning. If you were at home you would have tipped them out of the pan onto a plate before they were ruined and smoked up your kitchen, level of burning. In a restaurant, she tried to used her fork to stir them to keep minimal veggies from blackening and even poured some of our extra red salsa on to try and cool them.
My mom doesn't like to make a fuss and she really didn't want them to remake it and just throw her food away (no chance of that, just wait) so she didn't say anything. But I was so disappointed that I called over a waitress who called over a manager? Owner? I don't know and tried to explain that the skillet was brought out too hot and her veggies burned black. I tried to emphasize like, I KNOW the point of fajitas is they came out sizzling in a skillet but they're not supposed to burn black as you sit there! The woman goes to the back (?) and then comes back and proceeds to look me in the eye and kind of shrug and say that the kitchen says that's how supposed to be, it's hot.
Like....what? We paid 17 dollars for a blackened burned skillet of veggies, half a cup of plain black beans and rice, and a lettuce leaf with a tablespoon of guac and a slice of tomato that is called "guacamole salad."
My mom finished as much of the veggies as she could as the wait staff kind of avoided our table until we asked for a check, which still had everything on it because of course blackened fajita veggies are normal. I could have about cried because with us splitting a margarita it was a 50 dollar meal, when we could have gotten more and better for half as much as chipotle. And also because now I'm bummed that I just genuinely don't want to go back after such a bad experience.