Ed Boner
Google
My dining experience at this establishment was disappointing, and due to several significant issues, I would not return.
The food was satisfactory but unremarkable. I ordered the halibut with olives, capers, and tomato, while my wife chose the chicken Florentine. We both enjoyed appetizers, which were adequate but did not stand out.
However, the service was notably poor and detracted significantly from the experience. Upon being seated, we waited 15 minutes without any acknowledgment from the staff—no water, no drink order taken. When a server finally approached, my wife requested a glass of house Chardonnay, only to be curtly informed that drink orders would not be taken until the entire meal order was placed. The server’s demeanor was unwelcoming and dismissive from the outset, setting a negative tone. Other staff members were either absent or overly rushed, with one instance of water being poured so carelessly it nearly spilled.
The pacing of the meal was excessively slow, stretching to over three and a half hours despite arriving early for our reservation. This prolonged duration was due to consistent delays at every stage of service. Additionally, the restaurant’s pricing policies were unreasonable and not clearly disclosed. Splitting a meal incurred an unexpected $32 fee, and dividing the bill added a 22% surcharge. Our total bill, as anticipated, exceeded $400 before tip, but the process of obtaining the check required me to seek out a staff member after waiting over 20 minutes.
Most frustrating was the attitude of the staff. One server’s response to my wife’s wine request—stating, “We have what we have, and you’re going to like it,” before abruptly walking away and delivering an unwanted substitute—was particularly off-putting. Throughout the evening, we had to repeatedly request basic items like drinks, bread, water, and the check, which added to the sense of neglect.
While the ambiance was pleasant, with appealing lighting and decor, it could not compensate for the poor service and hidden fees. There are many other establishments offering superior food and welcoming service that leave diners feeling valued. This experience left us feeling frustrated and undervalued, and I would not recommend this restaurant.