Rachel Guevara
Google
Dealt with the RUDEST employee I ever encountered. I was waiting in line to be served, which was extremely chaotic considering there were 3 people behind the counter and you did not know who was taking orders, who was at the register, who was cooking, etc. I was looking down at my phone patiently waiting when this man tried getting my attention. I had no idea he was talking to me as he did absolutely nothing but yell derogatory things towards me instead of just saying “Excuse Ma’am”. When I realized he was talking to me, I apologize and explained I didn’t realize he was speaking to me (again who knew what was going on behind the counter). He then cussed me out and told me he wasn’t serving me and waived me off. Proceeded to turn towards my daughter, asked her what she wanted, I explained she was with me, then waived her off too. Refused to serve me, completely ignored me. They were the only coffee shop near my gate. Absolutely disgusted with this customer service. Thank goodness the lady at the cash register was willing to help me as all I wanted was a black coffee.