Amina Adam
Google
**A Deeply Disappointing Experience – Unworthy of Hospitality**
Our recent visit to La Costa Cafe was, unfortunately, one of the most unsettling experiences we’ve had in any public setting. My friends and I entered seeking a peaceful time over coffee and light snacks. The ambiance appeared calm and welcoming at first; however, what followed was both unprofessional and deeply disheartening.
While we sat and conversed—as any group of friends would in a café—we were approached by a staff member, an older woman wearing glasses, who asked us to lower our voices, stating that she didn’t have her headache medicine. The request was delivered with a tone that felt more like a personal grievance than a courteous suggestion, leaving us shocked and confused.
What made this incident especially troubling was the clear sense of discrimination we felt. We could not ignore how her attitude shifted the moment she saw us—women of color wearing hijabs. Her approach lacked basic hospitality and respect, giving the impression that we were being singled out not for our behavior, but for our appearance.
A café should be a space of comfort, inclusion, and respect—not one where customers are made to feel like intruders. The management at La Costa Cafe needs to reevaluate the values they promote and the individuals they choose to represent them.
We left feeling humiliated, unwelcome, and hurt. This establishment failed us on every level.