Samuel V.
Yelp
Unfortunately, my experience at La Fonda was pretty disappointing! I decided to give this place a try 1) because I love to support my ancestral food & 2) because somewhere I came across a review indicating that the food at this establishment was pretty good. That is saying a lot because often times when I am asked where to get good Puerto Rican food, I always say it has got to be homemade. Oddly enough, it is rare to fine amazing Puerto Rican food in NYC.
Exactly a week ago today, I made a RSVP with a friend who is also of Puerto Rican descent. As soon as we arrived, there were 2 groups ahead of us which waiting to be seated, which would make sense since the expectation was high & a great place to eat is always a wait. Early on I noticed that restaurant was feeling overwhelmed with getting people seated in a reasonable time to the point that I wondered if reservations were being honored since we were never asked if we had reservations while we waited. After about a 15-20 minute past our reservation time, the host finally seats us at our table. It took about 10-15 minutes before we were able to put our orders in. The host kept apologizing to us for being short staff. I am generally understanding of that especially since we were not in a huge rush. However, I sensed the host was out of his league in being able to handle all he was expected to do being short staffed & all. Trust me! I work catered events. I have a "sixth sense" on these things! Finally, we place our orders for cocktails and food. Of course, I thought, "Great, I could enjoy cocktails for a good amount of time before our food comes out because they were short staff." Boy was I wrong! After waiting about a good amount of time, our food finally arrives & yet, we had not received our cocktails. That really disappointed me because we had ordered Four Roses Old Fashioned cocktails, which I was so looking forward to enjoying before eating but it was not the case. In addition, I had ordered the Eggs Benedict with pernil over tostones (broiled pork shoulder over fried plantains) but it did not come with the hollandaise sauce. When I informed the host, he apologized & said that there was not any in the house. Interestingly, while we were waiting for our food, there was another person, who seemed like a manager, going around to nearby tables apologizing for being short staffed. However, as we were eating, I saw him out the window getting in to his car & leaving. I thought, "Wow! If this was a catered job, which I normally manage, I would have rolled up my sleeves & jumped in to assist in any way I can." I guess that is just me. Although, the food was tasty, not having the sauce was a let down. Also, the eggs were overcooked & not over easy. At that point, we still had not received our drinks so I decided to cancel our drinks & enjoy what I could of my plate of food.
Sadly, I had such high hopes of enjoying a great meal & cocktail at La Fonda with hopes of returning in the near future. Unfortunately, I will not be returning back any time soon!