la Madeleine

I absolutely love this place! La Madeleine has some of the best coffee and croissants around — seriously delicious and perfectly made. The atmosphere is warm and inviting, and the staff here are wonderful. I especially want to give a huge shout-out to the manager, James — he was so kind, friendly, and always smiling. His positive energy truly made my day today. You can tell he genuinely cares about making every guest feel welcome. The rest of the team is just as great — attentive, efficient, and super friendly. This is my go-to spot now, and I highly recommend it to anyone looking for amazing coffee, fresh pastries, and excellent service!

La Madeleine is such a warm and inviting place to enjoy a meal. The atmosphere feels cozy and relaxing, and the smell of fresh-baked pastries and bread instantly makes you feel at home. The food is always fresh, flavorful, and beautifully presented — from the soups and salads to the decadent desserts. I especially love their attention to detail and the quality of their ingredients. The staff is friendly, attentive, and makes every visit enjoyable. Whether you’re stopping in for breakfast, lunch, or just coffee and a pastry, La Madeleine never disappoints!

We order pasta and grill cheese sandwiches with french onion and tomato soup on side. French onion tasted a bit burnt and tomato soup was taste too much tangy and could taste raw tomatoes. Pasta was good. Also, we order vanilla fruit parfait and Napoleon for dessert. They were good.

Visited this place for breakfast with friends and I really enjoy it. You have to pick your own table, and then, the system is that you order with the cashier and pay. And when food is ready they bring it to you to your table. Staff is friendly and efficient, they bring us our dishes and compliments likes napkins, bread and silverware in no time. I tried the breakfast with the avocado toast, it was so good, eggs taste buttery. Portions are not big as we usually see in Texas, but the amount of food in my opinion is enough. Coffee was decent and you can refill your mug. And bakery is so good too. Definitely come back and try different dishes.

La Madeleine offers a cozy French café experience with consistently fresh and flavorful food. Their tomato basil soup and chicken Caesar sandwich are classics, and the pastries—especially the buttery croissants—never disappoint. The atmosphere is relaxed, making it a great spot for a casual lunch or coffee break. Service is generally warm and efficient, though it can get a bit busy during peak hours. Overall, a charming place for comforting French-inspired fare.

Alma and Elena are always there for me. People just glazed past my quad cane. The cashier turned and walked away when I walked up to the register. But, not Elena. She greeted me, offered to get my tray, since she figured out that I couldn't carry one with a quad cane. She helped me choose something yummy, was friendly and a commodating. She got my drink and remembered where I love to sit from last time. The lady from Yugoslavia also helped and chatted and made me feel welcome.

Experience is fine. Food is pretty good. Tables and chairs are honestly bad. Tables are low and I can't fit my legs under them. They are solid wood and so I'm constantly banging myself against them trying to find a comfortable way to sit. Chairs are not comfortable either and are cheap. Service is fine but definitely a B or B-

I tried La Madeleine other branches but here something is really special. James is awesome he goes evry table and check and makes sure evrything is perfect. This place is awesome. Food... i just love it. Would definitely come again.

Went on a Saturday after 11 and the place was packed. Left and came back early Sunday morning and it was nice and not crowded. The manager and staff were outstanding. And I always enjoy the food. Now I wish I would have taken better pictures. I was hungry! Lol

Absolute trash service. Standing around waiting to order. Nobody available to take an order. The one that's supposed to take the order takes his sweet time looking around. There are multiple other workers just staring. Gentleman at the to go sees people standing there and doesn't offer anything until I go up. Come to find he's the manager and then says that it's not his fault because two people called out and there's nothing he can do about that. Uhm actually there is. When you as the manager see patrons you move. Horrible customer service and didn't order because of it. Absolutely arrogant manager. UPDATE: I actually left a message for La Madeline the day this happened and NO ONE ever reached out.

The mine buche de Noel and cheesecake stole the show. I've been doing for years but this is my first time trying either of these. I love the ambiance. Relaxed and cozy.

A great informal place if you are looking for a French breakfast or a healthy lunch! We always get the salad sampler (potato soup, strawberry bacon salad, caesar salad) and the Quiche sampler - they do not skimp you on the salads! In terms of service - cashiers are always friendly and they do pick up your plate so don't worry about finding a trash can.

Pretty good place! French style deli food with many options and wine. My sandwhich and au jus was a bit bland but that can be expected in a chain. Great service, very clean establishment, and good quality ingredients.

Pretty good! Came for a business breakfast. Good coffee, delicious croissant with turkey sandwich. More expensive than I would have thought, and odd to have to navigate a salad bar to order breakfast food. Good food, decent service, little pricey, awkward setup - 4*.

While working remotely in Houston, I needed a quick lunch fix, so I placed an online order for pasta with a side of soup. Upon arrival to pick up my lunch, it was just finished and ready on the shelf for me to grab, which was perfect timing. The food was piping hot, and my potato soup came with all the fixings in the bag. I opted for their version of pasta carbonara, which was decent overall. The dish had just the right amount of sauce and meat, creating a well-balanced flavor. The potato soup was creamy and still had some delightful chunks of small potatoes. Parking can be a bit tricky around lunchtime since the lot is shared with multiple businesses, but it wasn't too bad. Overall, the process of placing my order online and picking it up from the to-go counter was seamless and easy at this location.

If you work in memorial city this is a great lunch spot and always reliable! The food is fresh, the servers are so friendly and the place makes you feel cozy. Great work lunch!

Ordered some food today, and found a piece of plastic in my omelette. So gross and unhygienic

Ok 1st off there was no line when we walked in but they told us to wait for them to be ready. That "small" wait was 10 minutes just to order our food. We finally got to order and had to repeat our order multiple times and I will assure you me and my family were speaking loud and clear! We then get our drinks and the majority of my family got water including me and it did not taste right! I grew up on a farm and that was STILL the worst water ever and my family agreed with me. It's like it tasted like metal. Any way we waited for our meal and it didn't take long,but our whole order was messed up! My child ordered a COLD croissant sandwich and got a hot sandwich on bread and not a croissant and I ordered a Nutella crepe with strawberries and they completely forgot about that. They go back get us our right food. My child gets her croissant sandwich, but it's still hot when she wanted it cold and my Nutella crêpe had no Nutella in it. It was just custard and strawberries. This was a horrible experience and I'm very disappointed. I will not handle this i do not recommend! -climinue

Exceptionally rude service from Sofia and Thomas when we dined in. We had larger group that required 2 tables placed together. We offered to assist Sofia in moving the tables and she was extremely rude about it. She never explained what she was doing, never told us to not help, and her body language was extremely standoffish as if we were doing something wrong when we were trying to assist. Rather than explaining herself, she decided to slam the tables together, snatch a chair out of my hand, and slap our seating together. When our food came out, Thomas asked if we were missing anything. We told him we were waiting on one more item. He had picked up our table designator and slammed it on the table when hearing this and left without a word which left us stunned. We've never been treated with such blatant disrespect. I observed his service with other tables and noticed his service was significantly nicer and accommodating. I do not understand what we could have possibly done to warrant this type of behavior. A group member realized they did not receive their salad and because the service was so poor; they did not want to interact with the waiters and decided to go up to the counter to request the item instead. I absolutely will not be returning to this location: nor will I recommend others come, in fact I would recommend that they do dine here at all.

The beef & parmesan potatoes were piping hot, hearty and filling. The cranberry and pecan salad had very little pecans but the field greens looked pretty fresh. The kids pasta and white sauce was okay but the portion was a bit small. The little ones enjoyed the kids cheese pizza. The staff were very nice.

This is my go to place for cold weather food. They have great soups and tasty pasta. Their chicken salad is good too. The atmosphere is very French bistro including an indoor fireplace. Service has improved, so that's encouraging. I'm not crazy about their chairs. They could be more comfortable. Regardless, I will be back. The soup is a winner every time.

The coffee is always fresh, staff very friendly and it's always clean, I ordered the ham & cheese danish because it looked very tasty but unfortunately it was hard and rubbery.

Alma came to drop off my food she was really kind and joyful the food was good I ordered a omelet and strawberry nepotalian cake it was amazing really enjoyed this vibe

Came in 02/28/25 at noon, crazy busy There was a mistake with my order, and I was assisted by Liz she went above and beyond to provide great customer service and resolve my issue, very happy how the situation was handled thank you, Liz

I received a public response here on Yelp and never heard from them again. My husband and I are new to the City Centre/Memorial area. My experience at your establishment (La Madeleine), has been one of rudeness, being ignored, watching customers behind me order the same items and get theirs, while I continued waiting. My last visit, Sunday, 8/11/24, as orders behind me were already filled, the To Go counter worker (although I did not ask), stated, I checked and your order is not ready. My order was sitting behind the counter getting cold and the gentleman (also an employee), pointed at the order and she gave it to me. Even when we entered, they looked directly at us and continued working, no greeting or may I help you. The first couple of bad customer service episodes, I noticed but wrote off as, maybe they're just having a bad day. However, the consistency reveals a bigger problem. We spend hard earned money just as other customers. The kindness I've witnessed being extended to some and not others is unfortunate and unacceptable.

It's been a while since I've been here, but Aaron and Gen took care of me and my family. Answered a lot of questions, bc the somethings have changed. Food was solid, and my visit was very pleasant. Willl be back for sure.

Oh lalala...tres bien Bonjour This French Patisserie and restaurant has a wonderful bakery with many French treats . Baguettes to chocolate croissants.Lemon Madeline's to small parfaits. Lots of free parking and upfront parking for takeout only. Learn some French in their piped in music in their lavatory and enjoy visiting with friends in their many in & outside seating spread throughout this establishment. Au Revoir

What the heck! This is crazy, I haven't had La Madeline in years (I live in NJ) but decided to order while I was in town. Boy what a mistake! The quality has gone down tremendously over the years. I excitedly ordered the turkey + brie sandwich....it had a few apples, no onion, NO BRIE, and hardly any goat cheese and 2 sad slices of turkey. Unacceptable. I paid $20 for this order (2 half sandwiches one with chips, one with soup). This was my lunch, I basically ate bread.

I am highly disappointed & disgusted as I was trying to have lunch with my daughter. A roach crawled towards my food and immediately I grabbed my 10m daughter and things to report to manager. The lady who offered to help me take it to go said it's not a roach it's just a "bug from outside" no ma'am I know what a roach looks like. Very uncomfortable and unclean for a restaurant. The manager just offered me 2 free entrees and apologized said "I'll call the exterminator right away" clearly need to check clean up before opening restaurant for the day. They could have offered refund immediately. highly unprofessional and made me lose my appetite. I will not be coming back to this location & report to headquarters asap. The lady who grabbed the roach with a napkin in front of me kills it and continues to say it's not a roach! Super disgusting! I can't believe that just happened to me. On my day off just trying to enjoy lunch. I have worked in restaurant business before this is horrible and not cleanliness or proper sanitation/ cleaning. I was not able to take picture of roach because she grabbed it before I could to hide it!

James the manager is AMAZINGGG!! Went here for the first time and his charisma is top tier. Definitely gain a loyal customer to this location because of him

My husband and I are new to the City Centre/Memorial area. My experience at your establishment (La Madeleine), has been one of rudeness, being ignored, watching customers behind me order the same items and get theirs, while I continued waiting. My last visit, Sunday, 8/11/24, as orders behind me were already filled, the To Go counter worker (although I did not ask), stated, I checked and your order is not ready. My order was sitting behind the counter getting cold and the gentleman (also an employee), pointed at the order and she gave it to me. Even when we entered, they looked directly at us and continued working, no greeting or may I help you. The first couple of bad customer service episodes, I noticed but wrote off as, maybe they're just having a bad day. However, the consistency reveals a bigger problem. We spend hard earned money just as other customers. The kindness I've witnessed being extended to some and not others is unfortunate and unacceptable.

My review is going to be solely based on the quality of service you typically receive from this particular store. I'm not sure where they find people, but they are the most incompetent, inept workers I've seen in a restaurant. I know it is very difficult these days to find decent employees but you have to be kidding me when you walk in there and it takes 11 minutes to get a cup of coffee just a cup of coffee to go I actually watched the young lady behind the counter, asked the people if they wanted the same breakfast at least five times and then was so unsure of how to put it in the computer system she had to ask again I then went over to the To Go to get a cup of coffee and it took the lady six minutes to put five pastries in a bag. I'm not trying to be impatient, but are you kidding me? Now for the good news lol. The food is very good. Very tasty. Well worth it if you can get your food in a reasonable amount of time.

Placed a to-go order of chicken salad on croissant and pasta. The sandwich was obviously pre-made and the croissant was soggy! The pasta salad was dry and tasteless. For this, I was asked to tip. This location has gone downhill to the point that their food is what you'd expect from a convenience store.

Not extremely impressed that I've come to find out that orders I've been making on door dash have been over priced by the restaurant itself. It appears that the La Madeleine has been taking advantage of customers by making items be listed at $3.30 or more (per item) over the listing price associated with their menu upon coming in and are overcharging their customers through the door dash app. I just spoke with door dash after doing the math and looking it all up, comparing menus and door dash has stated that La Madeleine is providing the prices to them. Pretty shameful to trick people that think prices are the same as when they eat at your restaurant. I mean what's the real reason your prices are more through the door dash app? I compared to other restaurants that are not performing in this manner. Also, please don't invite me to place a comment on a la Madeline website vs manning up and talking to your customers directly. Nice job of passing the buck off to somebody else and blowing off your customers.

I love the mini fruit tarts, the mini bran muffins, and the loaf of French bread at Là Madeleine. When I have a craving for sweets, I will stop here to shop the variety of desserts and pastries they offer at the front of the restaurant (jams and soup bases in jars too). The dining tray and selection of dishes are not as appealing to me as Cafe Express dishes. I've eaten here twice and have had no inkling to return. It's just my preference, but the seasoning on the appetizers and entrees are not as tasty as Escalante or Cafe Express next door. The restaurant is clean, and the windows with shades drawn up offer warmth and a nice natural brightness. The fireplace makes it inviting as well.

The salad was amazing but the employees were pretty rude. My phone number was not taken for rewards which was fine with me, as I have no intentions of coming back to this location.

Expectations have to be managed when walking into a la Madeleine, but in general this is one of the better locations. There's a nice fireplace in the dining area and it's reasonably big in comparison to the one in the River Oaks area (for example). If you're not familiar, you order at a counter, pay, and bring back a marker - then they bring your food out to you. They have complimentary jam and bread; neither is anything great the bread is hard and the jam is prepackaged. Drinks are also self-serve and includes tea, soda and water. There's also wine but that you have to order. As part of my search for good food with calorie counts listed, I came here several times in a row trying different combinations of soups and sandwiches. Here are the sad results: the soup is best. Tomato basil: ridiculously salty. I can't believe they sell jars of these; do people water them down when they get home? Country Potato: actually pretty nice; but be careful if you're calorie counting they will add cheese and bacon etc. to the top; ask for the soup without the toppings if you want to save on calories. Otherwise it's a nice filling, thick soup. Jambon-Buerre: I tried the ham and the swiss separately to figure out which of them was providing that almost chemical taste to my sandwich. I concluded that it was both. I'm scared to try the croque-monsieur because I assume it's made with the exact same ham and swiss. There was an exorbitant amount of butter on this. The baguette is actually really lovely. You might consider just getting a baguette. Chicken Salade Croissant: Oh so sad. The croissant isn't buttery or flaky at all; rather something waxy like the ones they have a Walmart. The chicken salad is also pretty sad; flavorless and drenched in mayo to mask the lack of quality of the chicken. French Dip: Horrendous roast beef quality. The best thing about this sandwich was also the baguette. The stale taste of the poor quality roast beef is doubled by the fact that it is served hot. They accept contactless payment.

The manager (James milligan) was very kind , helpful and know everything . He did very good job tonight . And we enjoyed the environment, food and very good service. Thanks

Came here for a work event this evening. I looooove La Madeleine so I was super excited we chose this place. It was a work event so we opted for salad and sandwiches, but there are a lot of other really great options too! For our event we chose the ceasar salad and two sandwich trays with assorted meats, but here is a picture of the wonderful pastry selection. The Chicken Fettucine Alfredo and the Chicken, Swiss & Pesto Sandwich are some of my favorites! When I'm feeling something healthy, I'll order the Cranberry and Pecan Wild Field Salad with chicken because it's soooooo good! As far as desserts are concerned, I feel you can't go wrong with any one of the pastries! The Apple Turnover, Lemon Tart, and Cookies are sooo tasty! Basically you can't go wrong with most of the items on the menu!

No. Just don't. This place has gone downhill. Every single time, an order is wrong. The employees do not know what they are doing. This place is a mess. Mess, I tell ya! So I decided to give them another chance & I do like their chicken Caesar's salad to I got in line & waited 15 minutes for my turn. I ordered & said it would be to go & was told I was in the wrong line. What I should've done is have them fix me a salad on a plate & then asked the cashier for a to go box. Nope, I was compliant & walked over to the "to-go" counter. Two people running the to-go counter, one was packaging stuff for call-in / online orders & the other one was giving the wrong desserts to another couple standing there. It was painful to watch. Then I remembered Jason's Deli was around the corner so I took off.

OMG I really really recommend the strawberries with cream me and my family love love love the cream we could eat it every single day! I also really like the classic eclair the bread is soft with the chocolate on top and the yummy cream filling inside it just bursts in your mouth. Also the tomato soup is magnificent it's so creamy and the taste of it is delicious I really recommend!

Rudest staff member. I was standing in line. An older woman wanted me to give her more space so I moved away from her with zero hesitation. The tall man who gives pastries out behind the counter then got involved and aggressively told me off for no reason even though I had already accommodated the older woman's request. It was so heavy handed and over the top that the older woman turned around and said sorry. The staff member in question at this location needs to be more polite to paying customers who are not making problems. I think this may have been the manager too. He was on quite a power trip. Also a side note... the onion soup was far too salty and the onions were under cooked. It is an insult to French cuisine. I know it is basically fast food, but this place really isn't what it used to be.

I usually love coming here, but today I came in about 25 mins before closing, hoping to get a latte, and I was told the machines were already off. I understand closing procedures as I have worked in retail for many years, but I found it very unprofessional to shut down machines before closing time. I believe that shutting down machines should be at the time of closing not before. Very disappointed in this location. (Eldridge parkway)

Cute place with decent coffee and good desserts! I went in for a snack and a coffee and I really enjoyed the atmosphere. The coffee is a bit pricey, but it was flavorful and the service was decent. The pastries are excellent. You can get more substantive foods, but I was just looking for a coffee.

Very Disappointing I ordered the Turkey Holiday Feast Sampler. The turkey was exceedingly dry, the stuffing had no flavor at all (and what *were* those crunchy orange things in the stuffing?), and what was billed on the menu as "cranberry-orange chutney" was nothing more than a hunk of canned cranberry sauce -- I could see the impressions of the can in the gelled substance. Top this off with a piece of pumpkin pie -- with about half an inch of dark, overspiced, overcooked filling. Not smooth, not creamy - awful flavor and texture. With a dense dollop of some artificial topping that most decidedly was not whipped cream. I cannot recommend this restaurant -- but if you must go, try your luck with one of the French dishes. They clearly have no clue about American cooking.

unprofessional staff I am sad to share a really bad experience in this location today. I always search for restaurants with curbside pick up when I have with me a handicap young adult that is also special needs, that way I don't have to leave her unattended inside the car while running inside the restaurant to pick up the food. Usually when I ordered online I add the tips but I didn't realized that there online page did not gave me the option yo add a tip, until the female employee brought my food to the car and became super upset that I didn't give her cash (tip). If I had knew it was a requirement to tip cash I would had not order from this restaurant because I usually dont carry cash with me. She could had also asked me with a better attitude, I would had search for cash and give it to her. She may had felt like I was a lazy woman that does not like to get out of the car but I not only had a handicap sign with me, I also had the handicap/special needs person with me inside the car. This restaurant should add the tip option on the online page so there employees are not expecting that the customers should be tipping them cash all the time. Long story short I searched for cash and run inside to give it to her and asked her to please never give me that actitud again, specially when she is able to see I have a handicap sign and the handicap person with me.....She followed me to the car and throw the money all over the place. ‍

I enjoy coming to this La Madeleine. The staff are attentive and friendly. Food is served hot and fresh. Parking is ample and the area is well lit and safe. I saw a security guard driving around the lot at night. The food is good and tastes similar to other locations I've been to. The cranberry wild field salad is tasty and I added additional chicken to it. The complimentary bread and jelly is behind the counter and the staff will give you it. Great place!

We ordered from for DoorDash and not only was it overpriced for small portions but the food tasted horrendous, usually I go to the Madeline by my area I've never ordered from this specific location, and it quite literally upset my stomach, the chicken tasted like plastic in my chicken parisien, the potato soup tasted off, the bacon that came with it was burnt and tasted awful. Beware.

First time here and I'm in love. This is a real home cooked burger. I had the bacon cheeseburger with fries and they were yummy. The lady taking our order was so sweet and attentive. She was always smiling. I definitely recommend this place if your looking for a home cooked burger and friendly company check it out.

The food is pretty good, not always hot. They never answer their phone. I like to place my order online for curbside. But when I call, they don't answer. I dial option 4 (to reach the cafe) over and over, but it just rings endlessly with no answer. This has happened twice in the past couple of weeks. Tonight I called 12 times before just parking and going inside. Highly annoying.

Went to pick up mobile order and Steven caught an attitude with me because I didn't say hello to him. I came back and asked for his name, he told me and then proceeded to tell me that he was gonna block me from ordering. Steven needs to not serve the public if that's what he thinks customer service is. He needs to be retrained. How are you gonna act like that towards a paying customer. I will be calling corporate because that is unacceptable behavior towards a U.S Navy veteran. If I was able to give 0 start I totally would do it. Will never return to this location. Would have returned the entire order but it contained my coworkers lunch as we work nights. I definitely feel like he profiled me because of the way I looked. 0 stars!!!!!

Three of us enjoyed the trio salads and one the crepes. Everyone said there food was fresh and delicious. A great place to come and get your meal quickly with individual bills.

Cute little location. I was here for a meeting to do training with a team I am volunteering. We were able to find a table large enough to seat all of us. It ended up being a working breakfast! We connected to the WIFI and enjoyed coffee, tea, omelets, breakfast sandwiches and pastries while we worked. The drip coffee was so awesome. It's been a while since I had some good coffee and I really enjoyed it. I had four cups. I also had an apple turner over! Don't skip on the pastries here! The service was great and helpful. When we were done eating our tables were bussed pretty quickly so we were able to continue meeting without all of the dirty dishes! This location made a lot of money off of my group but it was worth it to have a comfortable meeting place for almost 3 hours! I'm a huge fan of the tomato basil soup here so they will forever get my business!

I have come here many times in the last year as I wait for my daughter to finish dance class, and the food is good and the prices are good. What I love more than anything is the service. I love the food runners, table cleaners and food servers and cashiers, but my favorite person is the manager. He ALWAYS greets you with the friendliest smile, and offers outstanding customer service. I wish I knew his name! The atmosphere is comfortable and I feel relaxed here as I often work while I wait. Great place and one of the more affordable places in the area! The cappuccino machine is not working sometimes, that would be my only complaint!

Chicken pesto pasta doesn't have too much chicken which is disappointing but the flavor is great. Their pastries are amazing! I got the strawberry Napoleon and it was divine. Frankly, La Madeleine reminds me of childhood as I used to always eat the pasta and their small parfaits as a kid. It still never gets old!

It's nice to see pleasant faces every time. The manager James keeps a good crew and I am thankful. Tried the ground coffee and jam (not together tho). I am now a fan of the jam. Not overly sweet and very light.

Came to try this place at lunch time. The ordering process was out of wack, with customers waiting on the line and the cashier wanting me to reach over them to pay my ticket. After that fiasco, they sent my sandwich out wrong. I took it back and while waiting for my remake, I witnessed a lady behind the make table start eating the sandwich I had brought back. I have worked at a restaurant before and its a big no no to eat at the make table while making other customer's food. I told the manager what happened and canceled my remake and got a refund. I was stared down by the employee as I walked out. I have since contacted a different manager and was assured the problem had been addressed. However I will try a different location if I dine here again.