La Table

Very friendly and professional staff. Always available and pro active. Nice characteristic hotel with a combination of classic and modern decoration. Highly recommended. Note: parking rates are expensive.

A few observations:||1. the breakfast service was rushed. Not sure why the server was in a hurry, but I felt pressured to make a choice quickly, even though it was only 9h30||2. The breakfast bread selection was OK, but not fantastic. A few of the items could have been fresher.||3. For the price you charge, I expect the omelette I requested to be a little more sophisticated than two eggs on a plate with nothing else||4. The garden is nice but the fake grass feels cheap for a hide end hotel||5. The constant background music all day and well into the night is highly distracting. It was too loud and it kept me awake in my room, which was right above the garden.

We stayed at the Clarance for one night on the way to a short break in Belgium. The hotel is lovely and our room was excellent. The hotel is situated in the heart of Lille so it is easy to reach any venue in the city. We stayed on a Sunday night and the restaurant was closed which was a shame. We came down just after 7am for breakfast - the breakfast itself was very good, but some of the items had not been put out when we arrived which was a little disappointing. Overall a great stay - we will aim to stay again on a day when the restaurant is available :)

Excellent staff, wonderfuul restaurant. Room was regularly hot and humid, curiously, although a simple opening of the windows remedied this. There was also an air conditioning unit that was made available, but which we did not use. Location is wonderful, beautiful buuilding that was decorated with taste.

A lovely hotel in a good location. That said, it is not close to being a 5 star hotel. Our room smelled of mildew, carpet was stained, visible mould in the bathroom and insufficient breakfast choices all added up to 3-4 stars at best. Complimentary in-room treats had clearly been opened and enjoyed by a previous guest. Staff at front desk were somewhat helpful but brusque. We had a fine visit but Clarance did not live up to expectations in numerous ways.

Great central location but the hotel was disappointing and didnt meet 5 stars or Relaix and Chateau standard. We had a suite booked and were initially put in a loft room which was all painted virtually black and very dark and the bedroom was upstairs with very steep stairs which were steep and not ideal. Thankfully we were able change rooms and the other suite was better but still not 5 stars standard. Bathroom was tiny and small bed. On arrival we were not even shown where the bar was and only discovered it was there the next day.

This is a lovely hotel that presents as five star but serves like a two star. We experienced repeated frustrations with forgetful staff and cleanliness that was not ideal. Our request for extra pillows was forgotten. Our room had a small balcony which had spider webs all over and bird poop on the glass railing. Despite telling an employee, it was never cleaned. We asked the concierge to recommend a fine restaurant and a day later he had not gotten back to us. We were sweltering in our room and asked for a blanket and sheet instead of the overweight comforter. The maid took the comforter and brought a wool blanket with no sheet nor cover. Even with a request to the front desk staff, we could never get what we needed and went back to the comforter, with A/C turned down low. |Turn down service was a total joke. They could not have spent more than 3 minutes. All they did was close drapes and turn down the corners of our comforter. They did not remove dirty teacups and used tea bags. Our shower towels remained draped on the tub where we dropped them. They did nothing! |A motion activated stairway light in our two story suite got stuck on all night, disturbing our sleep, and required a maintenance man to turn off the next day.|This place is lovely but they just don't have it together.

The Clarance hotel is a lovely little gem in the city of Lille. The staff is friendly, the restaurant is good and the location is perfect, right in the center of town.

Excellent place. Worth a visit. Perfect location and great welcoming staff. Beautifully decorated