Ronald Jeegers
Google
We walked into this restaurant spontaneously, but in hindsight, I probably shouldn’t have. With 15 years of experience in hospitality, I can honestly say this tops it all – unfortunately, not in a good way.
The staff showed no joy whatsoever; smiling seemed impossible, as if they were working against their will. Several drinks were placed on the bar with almost force and a loud thud. We weren’t the only ones who noticed – guests at other tables also seemed bothered by it. Two ladies sitting at the bar had beer foam spill over their arms several times, yet not a single apology was offered.
Throughout our visit, no one came to ask if everything was okay. Only when we asked for the bill did a smile suddenly appear. If that smile and genuine interest had been there from the start, they would have earned themselves a generous tip.
We tried the Bomba from the menu; it could have been nice, had the inside actually been warm.
What also surprised me: this is a restaurant, and normally pets are not allowed due to food hygiene. Here, that didn’t seem to be an issue, which raises questions about how well the rules are being followed.
It's your first impression and that's what counts...when people ask what we think about this restaurant...we just say what we experienced
All in all, a disappointing experience, both in service and quality.