Sae P.
Yelp
This place provides the worst customer service to new customers. I live in the area so I wanted to try out this place but the few times I had stopped by, they were inexplicably closed. Finally, after driving by and noticing they were open, I decided to stop in. First impression, the lady behind the counter who seems to be the head cashier is not welcoming, at least to unfamiliar faces or new customers. When I walked in, it wasn't busy as she was taking the order of the person ahead of me and there was no one standing around waiting and there were also only two cars in the parking lot. Once it was my turn and as she was about to take my order, the phone suddenly rang and she abruptly took the phone order before helping me, which is a bit strange but whatever. My frustration lies more with the fact that I waited 40 minutes for my carry-out order without any explanation or apology. While patiently waiting inside the restaurant, I observed how super friendly she was to their repeat customers. After noticing that customers who had placed their orders after me were receiving their orders, I went up to the counter to check in. The same lady said they were still working it. I'm confused what was taking so long, this restaurant specializes in breakfast burritos and I only purchased 1 Drew, 1 Zack Attack, & 1 Lance..nothing too complicated and I'm sure other customers had ordered the same thing so why did my order take so long?! After finally receiving my order at 11:36am, the lady didn't even have the morale to apologize or thank me for my time and for that, I highly DO NOT RECOMMEND this restaurant. If you're looking for breakfast burritos or anything related to home cooked Mexican food, I would recommend checking out Mami Coco down the street.