Jamie Wu
Google
We became first time foster parents with Labelle, and this experience could not be any worse.
When we went to Labelle to pick up our first foster dog, we weren't given any information. I did not know as first time foster parents, we are not allowed to adopt our first foster dog. We weren't given anything in writing about how the foster process works. Weeks later, we then received the info via text. I didn't even know I could go back for more dog food/treats.
On Day 1, I noticed the dog was recently spayed and her lower part of the incision was open and drained. I am a nurse, and I knew it wasn't normal and immediately notified Labelle. Labelle just told us to keep an eye on it. After a few days, I noticed no improvement, and they finally let us take her in. All they did was giving us a cone. A few days later, it was still not getting better. It took us a few tries to finally get them to agree for her to see their in-house vet. Thankfully, after a course of antibiotics and daily wound care, her incision healed.
We had to take her back when the time came, and it was the most bizarre experience. My partner arrived at the scheduled time, but our coordinator wasn't there. He met with the new adopter outside, and handed the dog to them. I expected Labelle to report the recent change in the dog medical history to the new foster but they didn't show up. I handed a note of the dog's likes and dislikes to my partner and he handed it to the new foster. I think that's the only information the new foster received.
When we asked about potential adopters, they said they would ask us to bring the dog to meet and greets. During the 4 weeks we had her, we weren't invited to any events. Were they really helping her get adopted? We were also told anyone interested, even though they are friends/families, they have to go through Labelle to meet the dog. We were also told we are not allowed to meet potential adopters. What? The fosters know the dog's temperaments best, and we are not allowed to help in the adoption process? Do they really care about their dogs?
If you are considering fostering, please go somewhere else.