Eli B.
Yelp
The convenience of this is great. But I am sick and tired of the bad service.
If you go shortly before the close, they rush you. On rare occasions they have closed a few minutes EARLY.
Today was the most disturbing experience. I bought a box of plastic forks. When I took it to my unit, they all fell out of the box, because the box popped open when it should not have. I went back to the store, asking to exchange it. First they said yes, then went back and forth between making me pay again and not about 3 times, despite me emphasizing I shop there many times per week and this has NEVER happened before. Finally, when I said if they wouldn't exchange it for that reason I would take my business elsewhere, they said to take the exchange and not pay.
This is unacceptable service.
Also, not sure why it says San Francisco on here, but I live in Chicago and shop at the commissary every week.