Landwer

Do not eat here!!! We ordered the motzerela toast, shakshuka, and one of the salads. The salad did not arrive as ordered and it took them 20 minutes to bring a new one. Service was terrible and the toast/shakshuka were below average. Terrible location.

Food was great!! But the service could definitely be better!! Low on staff. It took 15-20 mins for someone to come and take the order.

Landwer in other branches can be nice - but not in Azrieli. There was one waitress and one hostess, with dozens of tables, all busy. The food was underwhelming - the avocado toast was a bit of a joke, especially compared to how it is advertised. Overexpensive, bad service, long waits, underwhelming food. There are much nicer cafes in the area including plenty of kosher.

The pasta dish was not properly cooked. The mint tea had only loose leaves that I had to pick out of my mouth and the waitress literally trew the plates on my table. Not visiting again.

What an awful experience. I’ve ran restaurants in Florida/miami and I’ve never had an experience as much as a joke as this one. As any normal customer would want to speak to a manager when having issues with food (cold potatoes, after waiting 40 minutes for the food) and the manager told his employee that he didn’t wanna speak to us and to offer us a desert. Honestly hilarious. Makes sense as to why this place has 2.3 stars. If the manager can’t even accommodate paying customers how does he plan to run a Resturant in one of the busiest malls in Tel Aviv.

When it comes to big chain cafes, this isn’t the worst you can do. Food is Good, coffee isn’t, service is fine. Overall, enjoyable.

Instead of a refund, a waitress charged me twice. It happened on 26 December 2024, I asked the waitress for a cheese cake to take away, as I was in a hurry to catch my train. I paid for it and she ensured me it would be fast. It was a very long wait, and then the waitress told me they ran out of cheese cake, and that I can either order something else, or get a refund. As I was in a hurry, I asked for a refund, which I thought she made. But when I checked my card history a few days later, it turned out she charged me again (!!!) for the same cake. I tried to reach the cafe's customer service, but neither of the three numbers provided are working. I wrote a complaint on the website through their form, and didn't get any reply. What kind of customer service is this, and how come a waitress doesn't know how to do a refund?

Landwer is one of the famous coffee house in Israel. A little bit expensive but always good. Try the famous last dish: Rozalah. :)