David Venable
Google
Have heard good things about Lankford's and finally got around to trying it. Wow, I wish we would have tried it long ago! Both of us got bacon cheese burgers cooked medium well. They were cooked to perfection! Nice and juicy. And the bacon, you could really taste it unlike a lot of places. I also got onion rings and they were likely the best onion rings I've ever had, and that's really saying something as I'm a bit of a snob when it comes to my onion rings. Everything came out within about 12 minutes and was piping hot and fresh! Even the temperature of the restaurant was perfect. There are only 2 minor things I can complain about: 1. As with a lot of places when you order at the counter and get ready to pay it asks you to tip (not something I do unless at a 'sit down' restaurant where the waitress/waiter takes your order. 2. It was pretty noisy, so much so that I had to turn my hearing aids all the way down. And it wasn't all that busy, it was just that they had the music a touch too loud (although they do play great music, classic rock) and with the music being too loud of course caused all the patrons to think they had to use their outside voices to talk over the music. Plus there is nothing to absorb sound inside. If they hung some burlap/cloth panels here and there it would greatly help. But we definitely have a new favorite burger place now!
EDIT 08/17/25
Unfortunately I have to remove 1 star.
Not because of the food, it's still excellent, but because of the service today.
2 weeks ago on our very first visit everything, including the service, was amazing.
Today on our 2nd visit the service was pretty bad.
1st there is a sign on the register stating if you give them a 5 star review that you get a free order of fries on your next visit.
Now, I didn't give them 5 stars because of the free fry offer, but because our 1st visit genuinely was Excellent.
However, today when I ordered I asked the girl taking my order about the free fries. She had no idea what I was talking about. I picked up the sign that was sitting right in front of her on the register and showed her as well as showed her my review on my phone. She had no idea how to handle this and started scanning around for help. I had already waited nearly 10 minutes just to get up to the register to order and wasn't really in the mood to wait any longer nor to keep the people behind me waiting as well so I said just forget the fries.
Next I mentioned my veteran status to get a discount, she also had no idea about this (I know they do it as I got it on my first visit, and oddly enough by the same girl taking my order now). Again she starts looking around for help.
Again I said I wasn't going to wait extra just for that so ring me up. Right then another employee, perhaps a manager, showed up and took care of it all.
Now back to our table to wait for our food.
18 minutes after we ordered, my cheeseburger and onion rings arrived but not my wife's grilled chicken sandwich.
Now, 18 minutes wasn't all that long considering how busy they were but to bring out only half of our order?
We waited another 5 minutes and still no chicken sandwich. My wife goes up to check on it and was told they were 'making it'.
About 2 minutes after she sat down her sandwich and our free fries arrived.
There was a family of 4 in front of me at the register when we arrived and they were sitting at a table next to us.
They didn't get their food until a few minutes AFTER we got ours and just like ours, it was brought out 1 or 2 at a time with a couple minutes between. Not sure what was going on with the kitchen.
Will we go back? Absolutely as the food is amazing, just hopefully won't have such a bad customer service experience next time.