Jason L.
Yelp
Ive had the pleasure of visiting twice and both times have been amazing. It's quaint, homey and has a warm, old world welcoming vibe to it that is the perfect pairing for enjoying a dram or two. Super friendly and helpful staff and they have a nice array of whisky and souvenirs perfect for risking overweight suitcases on your return flight (totally worth it).
Loved the tour. Its fun, informative, interactive and, of course, whisky-centric. They walk you through the entire whisky making process from end to end and even let you taste malt right off the malting room floor, sample freshly made wash (around 8% ABV) and even toss some peat into the furnace, which will eventually be part of a future bottle years down the road.
I can also recommend the VIP tasting, which gets you a private, seated experience, with a whisky expert who talks you through 3 special edition drams, each paired with a small bite. It lasts about 30- 40 minutes and they can handle groups of about 20 at max but when I went it was me, my better half and one other couple. They answer any and all questions and are super nice.
Lastly, be sure to sign up for the Friends of Laphroaig program when you visit. You get to rock some sweet green wellies, trudge out to a peat field and place your country's flag in the ground. Sure it kitsch and touristy but its fun and a good photo op. The big pay off, though, id that hen youre done marking your territory, they give you a free mini bottle of 10 year to take home. Not too shabby.