Le Couvent Des Minimes, Un Hotel & Spa Occitan En Provence

We arrived at the hotel after staying in three 5-star hotels in the Provence region, and without a doubt, this was the highest quality hotel in every aspect and one of the best we stayed at ever. The staff welcomed us warmly and graciously, and the room we received was exceptional. Both dinners - one at the Michelin-starred restaurant and one at the bistro - were excellent (opposed to another review I read here, the staff was fully aware of our dietary restrictions) and throughout our two-day stay, we enjoyed outstanding service. Additionally, the hotel’s structure and rooms are tastefully and meticulously designed, conveying a sense of both luxury and comfort. One comment to take into consideration is the relatively high food prices at the restaurants and the outdoor bar. For example at the Michelin stared restaurant we paid 450 euros for a 5 course dinner including a 77 euros cost of wine. This is the highest price we paid for 1 star restaurant. The food was delicious and service was excellent but still pricy.

Came on Sunday in a family of four. It’s not yet the “ Four Seasons” experience and service but close though it was more experience. In our one night stay we went to swim. Their swimming pool was really great for me who did 1,000 meters swim. We had two meals plus breakfast. The outside bar had great view and we were fortunate to have a wonderful weather and comfortable breeze to soothe the heat. They had few selection which was somehow of disappointment because we didn’t have lunch but we managed to order few dishes. It was not absolute excellence but simply fair. Those dishes kept us to a late dinner where we tried to reserve a table at their Michelin rated restaurant but to our dismay. We had to just walk in at their bistro. Their recommended 800gr entrecôte was good however came to us cold. After few slices we had to ask to warm them. My wife and daughter had their bookings for spa being turned down but they could enjoy the facility inside the spa and they absolutely satisfied. I came for late breakfast. I found lack of fresh fruits and hot dishes. Their selection of bread and flour based breakfast were great. Overall, my family was satisfied and think it was the high expenses. The service was impeccable and very polite. The rooms were very clean and bright because they just finished their renovations in 2023.

Written welcome note with name of the guest. ||||Welcome message displayed on the TV screen with the name of the guest. ||||Boiled eggs or omlette included in the price of breakfast. ||||Unlimited time use of spa on the day of the departure ||||Complimentary slippers for in room use ( not the flip flops for the spa) ||||Bottle of water offered at check out. ||||Box of complimentary local sweets offered upon departure. ||||Free use of towels in the spa-more than one per guest ||||Warm thermal water in the thermal water pool. ||||Discreet and efficient and polite service of the staff. ||||Efficiency and willingness to solve matters and descalate situations. ||||Good maintanance of the gardens and planted areas, well irigated. ||||Aromatic/ medicinal herbs with descriptions tablets in the potagers. Information regarding the history of the name of the stared restaurant. ||||Offered L’Occitane cream for each of the guest and each of the days of stay at evening service.||||All these are meant to be read as reversed, just add a not, no, any etc ||||All of these are standard in many luxury hotels, 5 star hotels and Relais Chateaux affiliated hotels.

I stayed at le couvent des minimes in June and had a wonderful experience. The room was beautifully appointed, extremely clean and chic. The grounds were magical, filled with history and natural beauty. I spent a good deal of time at the spa relaxing and enjoyed a spa service. Spa staff were very kind. The gentleman who checked me in was excellent as well. Would love to visit again.

We spent around €3000 for two nights at Covent des Minimes with full board, and unfortunately, the stay fell short from the start. At this level, you expect care, personalisation, and attention to detail. After a six-hour drive, we had just 40 minutes before a Michelin-starred dinner. We offered to take our luggage up ourselves, but the older bald bellman insisted he understood the urgency and would take care of it immediately. Over 45 minutes later, our bags were still untouched on the cart. My daughters ended up taking them to the room. No apology was given. Check-in took over 25 minutes. We mentioned the situation to the reception manager, who apologised but offered no gesture — which would have gone a long way. Even something small like a note with extra chocolates, a complimentary drink, or the Easter treats they had on hand would have shown care. Gestures don’t have to cost much, but they mean a lot. What really disappointed us was that no one came to us proactively — a missed opportunity to show true hospitality. We spoke to the owner at breakfast, but the response was dismissive, suggesting it was to be expected at busy times. Unfortunately, that attitude, paired with the lack of follow-up, left a sour taste. A hotel’s standard shows in how it handles small mishaps. In this case, it simply didn’t measure up — and we wouldn’t return.

We came at this hotel with the only word in our minds: The SPA. We have a pleasure to review ( for ourselves until now) all the SPAs in Europe. We arrived late around 19:00 so we couldn’t enjoy the spa in the first day. Right from the moment of your check in you are told that the SPA is available for free for you only until 12:00 in the day of the departure - after that 50 euro/ person. We were shocked! - nowhere in Europe happened this to us - after paying 1500 euro for 2 nights to be asked for 100 euro extra to enjoy 1-2 extra hours in the SPA. I can nit even imagine the frustration if we would have stayed only one night. The “50 euro madness” doesn’t stop at the reception it follows you all your stay: 1.) when entering the spa you don’t have towels free at your disposal, you need to have a special locker appointed to you with 1 towel so they can track you - this is probably why most of the clients are lying without any towel in the sauna - you need to keep one towel on the sun bed. 2.) when existing the room in the day of your departure the pettiness strikes again: you receive a big message on the tv screen : 50 euro for more “spa pleasure” after 12:00. 3.) of course we had to check the system and see if we could find any flaws - no, there are none - we entered the spa at 13:30 after our checkout and after enjoying for 1 h the outdoor swimming pool, that you are still allowed to use and surprise: someone followed us in the SPA knew our name and told us that we are in ”violation of the 50euro rule” - either pay or exit the spa. We decided not to stay - as we found this to be really cheap and no extra money worth to pay. We had also a reservation at the hotel restaurant which we canceled. It is a pity as the place looks very well room was amazing and being the hotel of the owner of L’occitane one could expect more generosity. PS: later edit: to the management of the hotel: this is my personal review please stop referring to any other persons names as a response to my review. This is really rude. Adding to the bad experience are following issues: 8 euro for boiled eggs at breakfast, a screw in the SPA that was laying on the margin of the pool for 2 days in a row and the very cold water in the SPA (not even one of the inside pools had a decent enjoyable temperature.

It is not just a hotel/spa, it is an amazing experience. It is a real 5 star hotel where you are treated amazingly from the moment you arrive.|Modern designed mixed with historical heritage helps you to relax and enjoy your holidays. You will have everything you need: from L’Occitane cosmetics to a yoga mat.|Breakfast had a plenty of options to choose from, the food was of a high quality.|SPA zone offers a very nice sauna, several water zones an places to relax.

This is, quite simply, a stunning hotel. The work that has been done in terms of restoration of a heritage building (my professional interest), interior design and attention detail is remarkable but must have cost a small fortune. ||Our room (deluxe terrace) was large and full of light. The bar is an amazing space, again filled with light. The spa is probably one of the best I have visited (I’m an ex member of Gleneagles) and swimming in the Nordic pool early on chilly late November mornings was a treat my husband and I will remember for a long time.||We didn’t eat in the gastronomic restaurant but had a couple of meals in the Bistro and I would really recommend the lunch menu served during the week. Breakfasts, which are included in the room price, were very good.||All the staff were incredibly helpful and friendly. Hire an electric bike and explore the area. Visit the L’Occitane factory (and if you’re an English speaker as for your guide to be Olivier). The recommendations for lunches outside the hotel were excellent. ||There is some criticism that the hotel is an Instagram oasis and I guess in some ways it is. We arrived on a Sunday and felt we were way outside the desired demographic, but once they had all gone home on Monday morning the hotel, its staff and its facilities were perfect. We’ve already booked for a stay en route to skiing in March.

It is really difficult not to like this hotel and spa. Set in a breathtaking Provence setting, this old convent-turned-five-star-hotel has excellent service, a beautiful l'Occitane spa, beautifully-kept grounds (and terrace gardens!) and two delicious restaurants. Oh and did I mention the heated outdoor pool? The standard rooms can be a bit small (after all, they used to be inhabited by ... nuns). But they are all very well appointed, the beds are extremely comfortable and the bathrooms (waterfall shower and separate tub+ his and hers sinks) are very modern. It is absolutely perfect for a romantic weekend getaway - or perhaps even a weekend with the girls. It's just an hour drive from the Aix-en-Provence train station. I would recommend booking the spa in advance - seems like weekends can get crowded - and eating at any one of the two restaurants (Bancaou, by the pool, and le Cloitre - the gastronomic restaurant with chef Philippe Guerin) at least once, even if it does get pricey. It's also a great spot to visit any of the surrounding villages - the area is so incredibly beautiful.