Les Prés d'Eugénie - Relais & Châteaux

I had been wanting to visit for many years and had my expectations set high... however thankfully from the moment we drove through the gates our visit was even better than I had imagined. We were lucky with the autumnal weather but otherwise the whole place has so much charm and is an incredible way to relax and unwind in the middle of nature. The interiors and bedrooms are really nicely styled with a lot of character, and the balconies give a beautiful view of the gardens and are perfect for that wakeup morning coffee. The Orangerie restaurant was not only very classy but also absolutely delicious and the service impeccable. I would love to try the other restaurants on another trip. It was such a shame to leave, and I can't wait to be back.

Pros: Arrival: • Smooth Arrival: Our arrival went very well, with our luggage and vehicle promptly taken care of. We were given a tour of the property and shown the various restaurants, which was a nice touch. • Early Check-In: The room was ready at 12:30 PM, which is always a pleasant surprise. Accommodation: • Spacious Suite: The suite was spacious and well-appointed, providing a comfortable stay. • Pleasant View: The view of the villa and garden from our suite was very pleasant, enhancing the overall experience. Cons: Bathroom Issues: • Shower Water Evacuation: During our use of the bathroom, we discovered that the shower water evacuation wasn’t working properly, nearly flooding the room. We had to stop showering to avoid further issues. Although we informed the staff, nothing was done beyond presenting apologies, which was disappointing. Vehicle Charging: • Lack of Initiative: Despite having chargers available in the car park, the staff did not offer to put our vehicle on charge or take the initiative to do so. Check-Out: • Frustrating Experience: The check-out experience was frustrating, with all costs not yet allocated to the room and an incorrect charge for an extra bed. Service: • Lack of Personalization: While the overall service was good, it lacked personalization. It would be appreciated to be recognized when going around the hotel, adding a touch of familiarity and warmth. Conclusion Les Prés d’Eugénie offers a luxurious stay with spacious, well-appointed suites and a pleasant view of the villa and garden. The arrival experience was smooth, and early check-in was a welcome convenience. However, the stay was marred by a malfunctioning shower, lack of initiative regarding vehicle charging, and a frustrating check-out experience. The service, although good, lacked the personalization expected from a luxury Relais & Châteaux property. Improvements in these areas would greatly enhance the overall guest experience.

Everything was perfect, from the room to the quality and diversity of the food ||The spa is exceptionnal with a staff of great expertise.||All the members of the staff are particularly listening to all your wishes with great attention and efficiency ||It is difficult to find what can be improved !

We had an absolutely amazing experience at Prés d’Eugénie to celebrate our 25th wedding anniversary. The room was delicately decorated, offering a cozy and refined atmosphere. The expansive park is beautifully maintained, providing the perfect setting to relax and unwind. The highlight of our stay was the unforgettable dinner at the 3-star Michelin restaurant. Every dish was refined and exquisite—an absolute culinary masterpiece. We also thoroughly enjoyed the gym and the thalasso spa, which added to the overall sense of luxury and well-being. An extraordinary experience from start to finish!

We stayed for five nights in this hotel and it was quite superb.|Every aspect of the stay from the beautiful rooms, the lovely grounds and the restaurants were excellent.|We treated ourselves just once to the Three star Michelin restaurant and that was simply divine,|Without exception the staff were wonderful and went out of their way to make this such a wonderful stay

One of the best hotels and restaurants in the world. Everything is 5 stars. The grounds, accommodations and food are stunning. We can’t wait to be back.

Loved Les Prés d'Eugénie - the grounds are stunning and peaceful, and the property itself is super charming and is obviously well maintained. My room was also top notch - immaculate, super spacious, and reasonably priced all things considered. The restaurant (Maison Guerard) is definitely a highlight, and I'm not even usually a fan of long fine dining experiences - this was definitely worth it and I'd recommend it to anyone. I will say though that after the incredible dinner, I had high hopes for breakfast which sadly doesn't come close to the same standard!||My one big complaint: the soundproofing of my room, directly above the restaurant, was very poor, and I could hear every time the restaurant's sliding door (presumably into the kitchens) opened and closed. This made it impossible to sleep until after the last guest in the restaurant had left and it was fully closed (well after midnight). In fairness to the hotel, they did reduce the room rate by 50% which was very nice of them, but unless they properly soundproof that room (and presumably the ones surrounding it too), I would be sure to stay in some other corner of the property.

We stayed at the Couvent and has dinner at the fantastic 3* Michelin restaurant for our wedding anniversary. Enjoyed leisurely time at the pool, self-indulging Spa treatments. A great stay!

One of life's best moments, never to be forgotten. If you love France, food, history and life itself.. visit this tiny village and extraordinary proprietor. You must. I have no words for Michel Guérard to which have not already been published internationally about the food, cookery, history and experience. Staying onsite is a great way to enjoy their luxurious Spa facilities and be sure to try both restaurants that are located on the property. You'll experience service like no other hotel in France! You need only to go, and experience it yourself.

Every once in a while you go someplace that exceeds it's marketing hype. We stayed here for 3 nights and I tell you, this is one of those places. First clue: The restaurant has 3 Michelin stars -- and well earned. Truly exquisite service. I can't think of a restaurant that has had better, including other multiple stared Michelin restaurants in France and Portugal I've been to. And the food, oh man, classic and modern and fresh and local and amazing all at once. I had multiple courses, but the mushroom medley in parsley cream sauce was all by itself beyond delicious. Our room, the "Secret Garden" was absolutely fabulous, the grounds beautiful, and the spa, my second ever "thermal baths" spa, couldn't have been much better, totally blowing away my Calistoga spa experience in Napa, California. I've been to a lot of wonderful places around the world. Many I would return to if I happen to be in the neighborhood. This is one place I will make a point of returning to, no excuses necessary. Tips: We stayed in " Le Couvent des Herbes" building and so can only speak to those rooms. Ours was beautiful, with a to die for bathroom. One note, its an old building with thick wood beam floors upstairs and we did hear the neighbors above us stomping around at times. If this bothers you, I suggest getting a room upstairs if possible.

Although the property is best known for the three Michelin star experience at La Grande Cuisine Étoilée du Michel Guérard, staying at Les Prés is a must-have experience. It is difficult to explain quite how excellent Les Prés d'Eugénie is as an inn and hotel. It's an old world experience that seems to primarily be known only by folks in France. Having the experience of finishing your dinner and simply going upstairs to your room is wonderful, and something not to be missed. Overall, the staff is very attentive and helpful (about half of whom speak excellent English and the other half who knows how to refer you quickly without pretending). Your every need will be satisfied (if for a price). For example, we wanted an afternoon snack on the day we arrived. Despite the kitchen being closed, they whipped up several platters of small bites for us. The grounds are exquisite with beautiful gardens and walks. They have a medium size exercise room with nice up to date equipment and a heated outdoor pool. They have some bikes and helmets you can borrow -- and although they aren't in perfect working order they do allow for some leisurely riding around the nearby countryside. The salons and other common areas are out of another era, with decor that is alone worth the trip. Beyond that, we had some complexities in our stay that were handled well and without complaint. For example, our rental car broke down and the mechanic came to look at (and ultimately tow) our car in the middle of the night. The staff took care of everything while we slept.

An exceptional dining experience in an absolutely beautiful countryside get away. I wish everyone could come to Eugénie-les-Bains just to breath in the fresh air, soak in the thermal waters, have an experience of a lifetime eating the cookings and master workings of Chef Michel Guerard. Our first meal consisted of salmon, mousse, beautiful steak, duck and on and on. We were guests in the hotel, so had dinner there almost every night. It is worth he experience, and I feel as though if you want to really have a lasting memory of luxury and fine dining, this is the place.