Pett O.
Yelp
Just a heads-up: this is a quite expensive restaurant for Madrid prices (around 90 euros per person in 2022), but neither expect the refinement in the service of a high restaurant; nor the gastronomic sophistication. It is on the verge of becoming a super-overpriced tourist trap.
CONTEXT
This is the oldest and first formal restaurant in Madrid. The space is beautiful, and a reminder of Madrid's history as a royal court city. The consomé is served from silver tureen, and one flight up are the dining rooms with a French rococo deco.
This place is best known for its cocido, the traditional Madrid's stew.
Recently, this restaurant was acquired by a group of reputed fisheries from Galicia, and it went through a renovation where a part of its former pompousness was reduced, and the antique china and silver were replaced by conventional tableware. Seems to be not a great move, since it was that what made it so unique.
NOT GREAT SERVICE
This is intended to be a high standard restaurant, but it is far from being it:
0. Literally, no one welcomes you, and no one says good bye. A waiter said "that is your table", and that was it. And someone brought a credit card terminal and passed our card, without a word, and left the receipt on a tray, and that was their "good bye". We totally felt unwelcome here. And even confused about whether the restaurant was open and ready to take care of us. Like taking a table at a McDonalds. We paid almost 400 euros for this unwelcoming dinner.
1. The waiters are disorganized and lack consistency. They took the coat of one person from our group to the wardrobe, but not from the rest, this rest had to leave bags on the floor and coats on our chairs in a rather messy way.
2. Waiters would try to remove the plates of those still eating their food.
3. The main waiter was rushed and lacking care. He dropped the water on the table without even noticing.
4. I asked him to allow me to serve the wine (because he was constantly filling the glasses of those who did not want to drink wine, and serving too much wine to everyone else as well. But he would not listen, to the extend that he even tried once to take the bottle from my hand as I was serving someone. Quite awkward.
5. The table protocol was equally messy: They brought the wine only after our first courses were over.They actually did not bring the wine list until we requested to see it.
6. And most annoying, we ended up being a party of 5 instead of 6. We were a round table, and we literally had to move the tableware ourselves to adapt the table, without any help from the staff. I had never seen that in what is priced as a luxury restaurant.
LACK OF REFINEMENT IN THE DECORATION DETAILS
Whereas the architecture is impressive, the details are not cared enough. There were plastic flowers on the tables. Artificial flowers made the table feel dusty and lacking any freshness. They look and feel really cheap.
I requested the waiter to light the 2 one-euro candles on the table, and I surprisingly got a rude negative response from him: "You already have an electric lamp above. There is no need for candles.". Why putting candles on a table if you are not intending to use them? Actually dining protocols require candles placed on a dinner table to be lighted before the dinner guests arrive. This is just ignorance.
FOOD
The food is not really better than in any tavern around, and maybe 4 times more expensive here.
- The cocido is good. But there are s equally great cocidos in La Bola, Malacatín, la Daniela....
- The consomé, is good.
- The callos are not great, and definitively not Madrid's best (as the menu claims).. An update and more insightfulness is needed here. They feel like coming from the microwave. They have too much souce. And the morcilla is dominating all the flavor. Other restaurants (check Tasqueria)) have done a great work refining this dish. Lardhy's feels old tasted and too heavy.
- Croquetas are good, but the breading is too thick for my taste, making them again a bit heavy.
- Wellington Tenderloin with mushrooms: it's good, but the meat is far over cooked for my taste. Again, a bit too old fashioned.
- Ensaladilla with branzino is not good at all. The ensaladilla depends very much on the textures of potato, egg, carrot, smoothed by the mayonesa. Here they reduced it to a paste. So that the textures are gone . The branzino sounds like a good idea on paper, but it does not work .The tuna, which is the fish included in the original ensaladilla recipe, adds a touch of salt and a hard meaty texture, but replacing it with soft textured and flavored branzino is making fish irrelevant, since branzino cannot compete with the strong flavors of the rest.
- Mero is ok, but overcooked, what turns not greatly.
Overall, I hate to say this, but this place is far below the expectations it creates. Makes you ask yourself: Why all this effort if there is really not a love for what refinement is?