Alberto Rascón
Google
A brand-new, intimate, yet sophisticated pizza restaurant with refined flavors and great service—until they overcharged us for tips, leaving a sour taste.
We were acknowledged and seated upon arrival at a not-too-busy restaurant toward the end of the night. We ordered right away, and it didn’t take long for our pizzas to be ready. We chose the zucchini pizza and the napolitana pizza, both of which looked delicious.
The first bites of each were distinct, yet both offered sophisticated and mature flavors. The zucchini pizza was my favorite, as every ingredient was well-balanced—nothing overpowering. I especially appreciated the lemon, which added a bright note and stood out more than it usually does in dishes. The napolitana pizza had the most refined flavor, and we savored every single bite of both. The restaurant’s ambiance was just as enjoyable—intimate, with great music that made our visit pleasant.
Service was great for the most part. Our pizzas arrived promptly, and the server was attentive. However, our experience took a negative turn when it was time to pay. When processing our credit card, the server charged us double the tip amount we had requested, totaling nearly 25%. This was despite asking us twice to confirm the tip amount. We didn’t realize the overcharge until we left and received a notification from our credit card app. Adding to the frustration, we were never offered a copy of the receipt from the terminal, which made the situation feel more deceptive than accidental.
It’s such a shame because everything about the place was excellent—until this detail completely ruined the experience.