Katie Muir
Google
I cannot warn you enough to not visit this place or deal with this company. We booked and prepaid £43 each for a brunch for our friend's 30th birthday here. When we arrived, we were told it was in their new venue. We walked to the new venue (5 - 10 min away) and it was like a pop up, makeshift place in the railway arches. Everything was made out of chipboard. Fine for a dive bar vibe, but not for a restaurant brunch which was what we booked and paid for.
There was just one staff member working who told us we could order pizzas. We said that we had seen the menu online and it had a selection of meals on it. He said that was their old brunch event when it was at their other venue, now it is just pizza. We said we were really disappointed for £43 and he said he could make us some sandwiches, but he would need to go to the shop to buy some bread.
Then we had drinks served and they were all awful. We couldn't drink them because they were so acidic with lime juice and all tasted terrible. We then had acid reflux for hours!
We decided to leave and go somewhere else. I emailed to complain and was ignored for weeks and weeks by the bar. DesignMyNight were helpful and chased them up but still we had no acknowledgement of the complaint and no refund.