Binderya E.
Google
I was excited to try this spot after reading glowing reviews about the food and service, but the experience fell short. The location at RIW was great -outdoor seating and good food - but service was confusing and underwhelming.
We arrived on a quiet Sunday afternoon and weren’t sure how things worked. The woman at the register took our order, flipped the screen for a tip, and offered no further guidance. After awkwardly waiting with our chips and guac by the salsa bar, another staff member finally explained that food would be brought to our table, handed a table card, and showed us where to get drinks. That staff member also delivered the tacos and explained what was what, which helped since we ordered one of each.
It wasn’t busy, so a simple welcome and explanation would’ve gone a long way and leave less room to wonder what service should I be tipping for. Aside from taking and delivering the order, there was no interaction with the staff, though there were a lot of them hovering behind the counter. We bussed our own table after we finished the meal and left feeling a bit let down, especially after reading reviews about attentive service with great recommendations from staff.
Food-wise, the tacos were solid—pork, chicken, and pork belly were favorites. Cheese and pork belly offered a fun twist. Shrimp was decent but buried under cabbage. Chips were crisp, though the guac could have used a bit more flavor. The avocado vegan salsa was my favorite.