LONG BAR & TERRACE

The absolute perfect spot for lunch on a beautifully sunny summer day with a subtle breeze. Food was fabulous. Service was awesome. Deducted a star only because the very loud emergency evacuation sirens were blaring for about 10 minutes; they told us don’t evacuate. So we just yelled at one another around the table to keep the conversation going.

Went here for a sisters' lunch date after reading great reviews and being drawn to the rooftop setting. While the food and drinks were decent, the service completely tainted the experience. From the moment we walked in, the energy from the staff was cold and unwelcoming. The hostess barely acknowledged us and treated us as if we were an inconvenience rather than guests. Once we were finally seated, it took over 15 minutes before anyone came over to offer water or even say hello. Meanwhile, other tables that arrived after us were greeted and served almost immediately. Thankfully, our server, once she finally arrived, was warm and attentive-honestly the only bright spot in an otherwise disappointing visit. I split my time between Boston and Miami, and I’ve experienced hospitality across the spectrum; from exceptional to forgettable. I don’t typically write “bad” reviews, but I’ve noticed a concerning pattern lately with service in Boston, especially as a woman of color. The food may be okay, but no meal is worth being made to feel unwelcome.

I wouldnt consider this place a restaurant and more of a cocktail lounge that serves overpriced food on the side to metabolize your drinks with. Beautiful ambience and views but not a place that can accommodate a large table. Most seats are for two-four people but the sofas are plush and cozy. Great place to grab mid-day or evening drinks and I’m sure during the summertime the deck would be so lovely to sit at.

Long Bar is the place you go when you’re meeting a client, new people, maybe a first date. Or if you’re looking for one of the best views of Boston. As soon as you walk in, you’re greeted by hints of green from the comfortable seating, huge windows that bring in tons of natural light (almost need a pair of sunglasses lol) of course the beautiful bar. Oh and don’t you dare forget the Terrace. One of the best places to go during the warmer season. Long bar is 100% eye candy. They have a great drink menu and a fine food menu. This place isn’t your go to for food but for drinks, absolutely. Shoutout to Teresita and Rodrigo for great service. Making sure our space was clean and our drinks were full. Simple and efficient. Lalta the bartender was tapped in the whole time we were there. Every drink we had was awesome. Thanks to everyone who helped add to our time. Cherry Picking (my favorite), Thyme after Thyme, Golden Hour. All great. Excited to try more. Of course I’ll be back.

Cocktails were mediocre sad to say but the Boston cream pie will live forever in my dreams. Honestly can’t think of a better way to feel fancy and sans souci than a 3pm Boston cream pie on the 17th floor of the Raffles hotel.

This place was horrible. Some friends and I saw how cute it looked online and decided to make a reservation. But when we arrived, it was completely packed, there was no seating available, and we ended up waiting two hours for the rooftop, where our reservation was supposed to be. We were told that our seats had been given to hotel guests because, apparently, we weren’t a priority, which sounded outrageous. We approached the host, hoping she could offer a solution, but she basically made it seem like it was our problem to deal with. So we asked to speak with the manager. He said they’d find us the next available table and tried to help by locating a spot for us to wait. We ended up awkwardly following him around, standing between tables while guests squeezed past us. Eventually, we were given a few seats to wait until space opened up on the rooftop. Thankfully, the wait after that wasn’t too long but by the time we got our seating, we were already annoyed and the mood was completely ruined. To make up for it, they offered us some snacks, but they were honestly terrible. All in all, it was one of the worst experiences I’ve had in such a beautiful location. Truly disappointing.

Super fantastic ! And the staff were so helpful and The atmosphere was pleasant. Tess made the my dining experience a fun and easy night out.

I was looking forward to trying this rooftop with my sisters, who were visiting from LA. We came around 2 PM on a warm Friday afternoon—mid 80s—hoping to avoid the crowds and enjoy a relaxed atmosphere. Upon arrival, the hostess greeted us with a noticeably cold demeanor, but she did seat us on the outdoor patio as requested. The space had four lounge-style couch sections and about five tables, each seating up to four guests. It was quiet, just as I hoped, with only a couple and a solo diner already seated. We sat for about 10 minutes before a group of four women arrived and were attended to almost immediately. Five more minutes passed, and they had already been given water and cocktails—yet we hadn’t even been acknowledged. I made eye contact with a server who had walked by several times, and only then did she mention that our waiter would be with us shortly. Given that this rooftop is part of the Raffles Hotel—which you’d assume carries a bit more class and hospitality or at least the basic courtesy of water while we waited. Unfortunately, the vibe had already been soured. We ordered one round of cocktails and a dozen oysters, then closed out. City view, sure—but hard to enjoy when the service makes you feel invisible. They missed the mark, big time.

Go for drinks, not food. Go for views, not sunset. Went here twice within the past week: once for after dinner drinks and once for a 3pm light bite. Service is 10/10, which I'd expect for a hotel like this. I was not let down. Their all-day menu however was sparse, with limited vegetarian options, they didn't venture beyond a cheese board and salad. A note on the cheese board: jasper hill is not known for their cheddar and I'm surprised at this selection... really? Not their award-bwinning Willoughby or harbison? The burger was a standard good burger and the cod fritters were good enough to eat but already slipping my memory. Ambience is really well executed, very Instagram friendly, even when not facing their impressive windows. This is not the place for sunset views, however, as this faces the east. The bartender for drinks was great-- we ordered off-menu mocktails and were very impressed.

The views! What a great place to get drinks and hang out with friends! We wanted to get drinks before dinner and decided to venture out to the Long Bar to hopefully get a nice view of the city. Our party of four was quickly seated close to the nice bar. We didn't get outdoor seating which would of been nice but we could still see some of the city views from their huge windows. The place is very elegant and the service was very attentive. We ordered some of their signature cocktails which were very reasonably priced. They brought out a complementary tray of snacks to enjoy while we waited for our drinks. The olives and nuts were very yummy and we kept getting free refills which was nice. The presentation of our cocktails really impressed me! And the lining embroidered placemats was really over the top but appropriate for this place. The cocktails were very delicious and strong. I noticed people enjoying pasties that were towered on a stand and looked very good. We will have to come back to try those yummy looking pastries.

Recently came here for the afternoon tea. Having known about Raffles' reputation in the hotel world, I was expecting a luxury experience. Our seating was for 4pm but we still had to wait about 10 minutes to be shown to our table. It seemed like a very busy afternoon and maybe they were understaffed? But not a big deal because the tea experience was really nice. Our server was very friendly and gave us a rundown of all the bites. I went for an Earl Grey Queen Blend for my tea of choice simply because it's a Yunnan tea and I haven't been disappointed once by any tea from that part of the world. Very fragrant and well-balanced. The bites were mostly delectable. Not a big fan of the sandwiches but I could probably eat a dozen of the yuzu-apricot bites and the cara cara orange tarts. Also loved the jam that came with the scones. Everything was sweet, but not too sweet, which coming from an Asian person is the highest form of compliments when it comes to desserts. I would come back for afternoon tea. The only thing that wasn't my cup of tea was the noise level. We were close to the bar area and it was hard to hear each other sometimes when conversations that way were too loud.

We were very impressed with the view here but not so much of the service. I know my friend who came with me 1 star because of our experience, but I am giving an additional star for the hosts and the nice view. We did not have prior reservation but the hosts were nice enough to get us in pretty quickly on a busy night. After we were seated at the bar for over 30 minutes, no one gave us the menu while other people around us all got menus even when they got there after. I am not sure if this is some sorts of discrimination because I don't see this behavior to anyone else. After waiting for 30 minutes, we finally waved our hands to get attention while at the bar, we were sitting right there in front of the bartenders. We asked specially for the menu and water, then we did get menu and water. After another 30 minutes, no body took our order and we decided to leave. At this point, we were certain that Long Bar did not want our business.

Please note that this review is only for their drink service, as I did not eat any food while I was here. Came here yesterday for a quick drink and a bit of rest and relaxation before continuing on with my day as we wanted a nice spot to sit and draw for a bit. We ordered mocktails opposed to cocktails, so this review can be a bit skewed in that regard. We got the 'sling' and the 'penicillin' mocktails, both at $15 each. The sling tasted like pineapple juice and the penicillin tasted more like a mocktail. They also serve nuts (not gluten-free?) and olives as complementary snacks. The sling felt like a rip-off because it was basically just pineapple juice for $15. Also slightly disappointed that the nuts were not gluten-free but they were also complementary. I'd come here again for the views on the patio, but otherwise the overpriced food seemed unappealing from what other tables were having for the prices, but it's also a hotel bar/restaurant, so there's also that. Our server was friendly and kind to all the patrons they were serving on the patio, which was great.

Finally made it to Boston to check out one of the newer lounges located inside Raffle Hotel. We were greeted by their staff upon entering the main door. Proceeded to the elevator to the 17th floor to access the bar and restaurant. Once exiting the elevator, turn left to go to Long Bar & Terrace or turn right to go to AMAR. We went left to Long Bar since we had just finished dinner elsewhere close by. At the host stand, we were told it was an hour wait for a table but we were welcome to sit at the bar as it's first come first serve. We placed our name down on the waitlist and went to the bar to get drinks. About 15 minutes later, the hostess grabbed us and said the table was ready (we were pleasantly surprised). The room was packed by the way and so was the bar. We ordered more drinks and oysters. The server brought out some snacks for the table. Service was prompt at the bar and at the dining area. The terrace was closed on that day which was slightly disappointing but the weather was chilly so it wasn't too disappointing. Our seats had a great view of Boston. Our total was $107 (pre-tip) for 3 cocktails, a hot tea and half a dozen oysters. It was definitely on the pricier side but given the ambiance and how beautiful the hotel is, we didn't mind paying a premium. Will definitely come back when it is warmer so we can sitting outside on the terrace.

The only thing elevated about Raffles Long Bar is the height of the location. We sat at the bar -- the drinks were not special, and that was the best part. Hubby and I split a burger and fries -- we specifically asked for no aioli, seemed like an easy enough request. The burger arrived on two separate plates (good), with cheese stuck to the napkin (bad) and there was aioli on both rolls (bad). When I asked to send the burgers back the bartender asked if we wanted both redone - WHAT? Both halves of the same burger? A new one was brought out and it was a disappointment considering the price point -- not much flavor and fries that you'd find at MacDonalds -- again NOT for that price point, especially considering the competition. We will not be back - and we are their target demographic. If you want a great burger try The Newbury or Capital Burger, we've been to both many times. The staff was what you'd expect at a property of that caliber.

My first experience at the Long Bar & Terrace was on a tranquil Sunday evening, and I was absolutely captivated! The venue exudes sheer beauty and sophistication from the instant you step inside until the moment you're comfortably seated. Every corner is meticulously adorned, creating an ambiance that is both inviting and luxurious. During our visit, we opted for the Singapore Sling and Aloe Verde Gimlet & Tokyo Crusta. While the presentation was delightful, I found the drinks to be overly fruity, with the predominant flavor being pineapple juice for the sling. Unfortunately, the execution fell short of my expectations, lacking the nuanced balance I had hoped for. Nevertheless, our server was courteous and attentive, enhancing the overall experience. Despite my mixed feelings about the drinks, I am enticed to return to explore the menu further. The attraction of the venue's scenic surroundings is undeniable, leaving me eager to give the Long Bar & Terrace another chance and sample more of their offerings.

The hostages was very nice and grabbed us two seats once the bar seats were available. Once we sat down the bartenders did not pay any attention to us nor offered us any menu. After 15 min wait we flag down and had to tag down a waiter just so we can have a menu and at that time he finally brought us water and menu. Another fifteen minutes passed and still can't get the waiter back just to make an order. Maybe we have to tackle him just so we can order but at that point we figured there were no other seats next to us yet they are not checking back to see what we would like and we called out each time to grab their attention we decided they do not want our business so we decided to leave and go to another spot.

The service is wonderful. Very knowledgeable and tentative. Though it's a lounge, we decided to take our family gathering here. The service team was really kind and the drinks were delicious. The food was tasty but it's more of lounge food than dinner. The decor is modern but the view could be better. I would come back again for the drinks and atmosphere.

Cool bar, cool atmosphere, cool hotel. Transports you to another city; doesn't feel like you're in Boston. Very long bar, high ceilings, and floor-to-ceiling windows; the inside of Long Bar is beautiful, and the views from the 17th floor are nice too. Because it's new, you will encounter a wait to get into the bar (at night). No free standing space, so you have to sit at a table (reservations), or have a spot at the bar. Again, contributes to the long line. Thought drinks were tasty, just took awhile to get them since they were so packed. Pricey drinks, but that's expected for this hotel chain (Raffles hotel). Definitely have to try their famous and signature drink, the "Singapore Sling"!!

We saw an IG reel about Raffles offering afternoon tea service at the Long Bar and Terrace so we booked tea time. I've been to almost all the establishments that offer afternoon tea in Boston so I'm excited to try this place. Raffles is beautiful. Its interior design kicks the ambiance up several levels. We got seated in a tiny corner for 3 people. I wish they gave us a regular table instead because the server struggled to put everything on the tiny table. We saw 2 people sitting at tables larger than ours. We made the reservation weeks ago so I'm pretty sure they could have arranged the seating better. It would have been more comfortable and more enjoyable if they arranged better. The food was alright; there are many places that's better. The tea wasn't potent either. However, I do like the orange marmalade a lot. I'm not sure if it's homemade but it was the best marmalade I've ever had. I'm also not really a jam person but they make me want to buy it! Overall, a nice experience, mainly because of the environment and service.

What a chic place with a gorgeous view in this very upscale lounge bar. We're here for lunch with a friend and everything was high class. I really enjoyed my lunch and the king salmon was delicious. The tuna tartare was flavorful and dessert was good. I love the servers. They are very professional at this place. The bar is located in the Raffles hotel.

I wanted to try Long Bar for a special occasion. About a month in advance, I called to confirm the reservation policy and was told that they do not take reservations for dinner service. This is also posted on their Resy profile. Despite planning to have a large group (about 10 people), I figured we could try and go in the early evening on a weekday to beat the rush. 8/10 of our group arrived together and requested a table around 5 PM. The other two people planned to arrive within 15 minutes. About half of the seating was open when we arrived, including an indoor group of tables that appeared it could accommodate us. However, I'm no expert on restaurant seating. We were told to wait at the bar for the first available table. The hosts seemed annoyed that we had such a large group and were not accommodating. Do you take reservations for dinner service, or not? Once at the bar, we were told we were in the way and needed to move. There is not enough space to stand near or behind the bar. It wasn't enjoyable to squeeze into this area. An hour later, we were seated at the cluster of tables that had been open since we arrived. The food and drinks are priced for the view, but we apparently never even had a chance at sitting on the terrace with our size group. That would have been fine, but that should have been explained either when I called or when we first arrived instead of leaving us guessing. Once seated, service was slow and not friendly. We ordered multiple bottles of wine and were brought the wrong bottles. We politely corrected the servers and were met with attitude. Odd, as I thought the entire point of being shown the label of a wine bottle before opening is to confirm that it's the correct one. We ordered appetizers and burgers for food. The tables are not large enough to fit a plate for each person. Everything took so long to come out that we did not leave the restaurant until 3 hours after we sat at our table. If you're counting, that's 4 hours at an establishment that upcharges a $16 cocktail by $4 for vodka when you order a martini. I was left feeling disappointed that we did not get to enjoy the view and frustrated with the service. With other options for special occasions, I likely won't be returning back here.

Just wrapped up a fantastic lunch here with friends. Long Bar & Terrace is a beauty surrounded by gorgeous Back Bay views. Service is great and so is the food. Perfect for any time of day, a must visit!

This bar is one of the nicest bar in Boston. It is located on the 17th floor of Raffle Hotel in Copley and has an outdoor and indoor seating. The place had nice seating areas and high ceiling which made it seem spacious. It is not too quiet but has good vibes. I got the Singaporean sling which was amazing and apple tart with side of vanilla ice creams the drink was really refreshing and the apple tart was perfect with the ice cream. It is a bit pricey but for a nice bar I think it is definitely a great place to check out if you are in Boston. It is a great place for a date I highly recommend. It is a walk in only for now so it might be alittle difficult to get seats during busy hours.

I went here right after it opened and I think the staff was still working through some technical difficulties. Everyone was extremely nice and professional though. The cocktails were delicious and the ambiance from 17 stories high is very nice. We went at night time and only had to wait 10 minutes to be seated outside. For context I went at 7pm on a Sunday with nice weather. Overall, I enjoyed long bar and thought it was a nice addition to the Boston cocktail scene.

Came here after dinner for drinks at the bar and was very amazed by it! Had reservations high tea but didn't workout due to schedule but definitely would have to come back for it soon! I can say this is my new favorite bar/lounge place for all year round. It is very pretty and nice and the ambiance is amazing There is also a beautiful patio with breathtaking view of Boston which is great for nice weather! The drinks were really good and creative. Average prices for drinks. The next thing is to rebook high tea and definitely dinner soon!!

Came here for brunch and really enjoyed it. Not only was the food good but they go over the top to make sure it looks good too. The restaurant has great views of the city. Probably TMI, but the men's urinal overlooks the highway, quite the experience and view. Breakfast sandwich - What sets it apart is the onion crunch it's topped with and the amazingly soft bread it is served on. It is a very handsome breakfast sandwich. They were even nice enough to cut it perfectly in half Cod Cake Eggs Benedict - The cod cake acts as the bread and the meat of the classic version, which makes it a very manageable portion. It's different but excellent if you liken fish. Portuguese donut - It was good but nothing special. Bluefin Tuna - If you love Tuna Tartare you'll love their version.

WORST. EXPERIENCE. EVER. the hosts were assholes and so was the waiter. they gave us dirty looks every time they walked by and were so mean to us. they've acted like they've never seen an out of state ID before and were trying to quiz us while we were having our drinks. we have never felt so belittled before i'm shocked by their service i've never had this bad of an experience before.

I freaking love this place by now. I've been here 6 times so far which apparently makes me a regular over here. I obviously didn't realize that but I have no issues with being a regular at this place. The burger was delicious, the Boston cream pie is probably the best one I've ever had and it's a big enough slice for 2 to share as a dessert. I first ordered their twist on a Manhattan with 3 figs in it which was absolutely sublime to say the least followed by my favorite drink. The person I was with ordered their twist on a white Negroni amongst other drinks and they enjoyed every single drink. Their pear sorbet and Concord grape sorbet are also worth it. I can't wait to go back and try something new on the menu.

Great ambiance and view of Boston, while the cocktails were tasty. However, we were quite disappointed with the food. We were looking forward to trying the burger which featured one of our favorite cheeses but when it arrived there was no sign of it as you can see in the photo. Some mustard sauce on the bottom bun along with chips and some pepper relish on the top bun with the lettuce. Unfortunately, there was no cheese in there and when we asked the waiter about it, he said it was supposed to be present throughout as a "cheese sauce." Safe to say we expected a little more from a $28 burger.

Took myself for a solo Christmas Day Brunch. Long Bar has ritzy vibe, and staff was top-notch! Good oysters, french fries were a surprise delight.

Fantastic doorman and front desk where the beautiful Czech Republic glass artwork is located. The front desk and doorman were very welcoming. The long bar was OK. The Boston sling was really good as it had a little kick to it. The swordfish entree was amazing. Fresh swordfish with the right amount of olives too. It was on the smaller portion size so please get an appetizer or a side dish too. I would like sticky toffee pudding on the desserts menu. If the blended whisky on the menu are all from Scotland, there should not be an 'e' jn whiskey. I just returned from Scotland. I had been to 40 distilleries. Please add Cardhu and Tobermory's Ledaig to the Scotch list too.

Great last minute thanksgiving dinner location. Excellent menu choices. Not just the traditional turkey and stuffing thing. If I'm in Boston for the next thanksgiving then I'll be at the Long Bar

Snobby service. They think they are doing you a favor by allowing you in there. Hostesses are far too young to be so jaded. Step up the service and be humble.

If you don't mind paying $33 for a small poor glass of wine and enjoy a rude snobbish staff, then this is the place for you!

I advise to just for the view and a cocktail. Don't spend your money on food at Long Bar. You will get key ingredients missing from your expensive food. With quickness, I tried to flag my waiter when I noticed the best part of the dish was missing. Well, he didn't return for quite some time. He didn't ask how the food was or I would have told him instantly. I did take a photo for verification before eating the food. I was hungry. What was sad about that meal was the best part of the whole dish was THE FRIES. How sad is that! I did not get a reduction in my bill for a key ingredient in the dish. From the previous entry on this similar experience, it does not seem that management cares about keeping customers to return. The management seems to nearly hope that customers will return. As this restaurant opened in November 2023, I wonder if it will survive.

Service is really uncoordinated. Reservation is useless since we had to wait over 30minutes for my table. And the food menu was extremely limited for brunch. Not going back

I had the best time here- Lalta was easily the nicest bartender I've ever encountered in Boston. She made incredible drinks and her service to us was outstanding. Will absolutely be coming here again.

I went alone to the bar for the first time. The ambiance is lovely, service was excellent and quick which was surprising since it was very crowded around 6:00pm. However......my drink was far from satisfactory. I ordered a Cosmopolitan, although it was not listed on the drinks menu. Other "signature cocktails" were listed for $18, so I thought mine would be less or at least the same. When the bill arrived it was $18 for the vodka and $4 for the "Cosmo"! Outragous! In addition, the drink was not that great and did not taste as good as other bars in Boston. It arrived with a dried piece of lime as opposed to a nice fresh piece, which is usually always served with a Cosmopolitan. My advice - list additional cocktails and put the prices on them! I will not be back for another cocktail.

I went to this restaurant last night the hotel and restaurant are absolutely beautiful. The service was awesome our waiter answered our questions about the menu and recommended some of his favorites. For the app i did calamari really flavorful with a spicy dipping sauce. I had the steak skirt medium well with fire roasted potatoes. Very flavorful. And i had the cookies for desert. My friend had the apple tart that was really flavorful as well. I also had a back bay midtown for a drink that was really good. The only thing i didn't like about the restaurant was the dinner menu there wasn't a lot to chose from and no parking. Valet starts at $40 for the first 3 hours and $20 each additional hour. I will definitely come back to this restaurant in the summer time and make good use of the rooftop.

Hostess couldn't give a competent answer on availability, and then hung up. You can get better customer service at McDonalds.

Incredible room with gorgeous views from the 17th floor of the new Raffles Boston Hotel and Residences. Elegant but not stuffy. It's a 5 Star hotel and it shows. The waiters and waitresses who served us were helpful, kind and knowledgeable. The drinks were excellent including their signature Boston Sling which is a tribute to the original Raffles Singapore Sling. We had delicious cornflour fried oysters, a delicious market salad that was crispy fresh and had a wonderful dressing, an unusual app that we loved which was sardines on delicious bread. If you like umami flavors (salty, slightly fishy) this is a great starter to share. We also had the salmon and the swordfish entrees and they made what our kids described as the best pasta with butter and cheese that they had ever had. For dessert we had the fantastic chocolate chip cookies which were fresh out of the oven and perfectly baked with some crispness but gooey inside. The ice cream was also excellent. Great people watching in this hot new spot. We enjoyed ourselves and will be back soon.