Shari H
Google
We just left a 3 day stay here, and after reading some of the reviews, I think there needs to be some understanding for what this hotel offers, where it offers it. Los Cauquenes is situated on an idyllic section of the Beagle Channel and has created large sitting areas in the lobby for all guests to enjoy that look directly onto the Channel and the Chilean Andes across the way. The breakfast is copious and the dining room comfortable. And, again, all the tables have a view of the Channel. The rooms are clean. Ours had the same spectacular view of the Channel as the lobby. There is plenty of closet space to store your things and the heaters are manually operated by turning a knob, there is no thermostat to adjust, but they work, almost too well, but the windows also open if you want to cool things off once you shut off the heaters after getting warm. After an all-day hike in the pouring rain in 40 degree fahrenheit weather, those heaters were a gift to warm us up and dry our clothes out. The staff was very helpful and courteous, the concierge informative and the hotel's private boat excursion was excellent to see the Channel and the wildlife on the archipelagos in the Channel. ||If you are looking for the the experience of a Ritz Carlton, Los Cauquenes isn't going to be able to provide it, but then again neither is any hotel in Ushuaia. This is a developing and extremely remote town and the hotel exceeds expectations when you bear that in mind. I read some of the previous reviews and think them unfair. The staff is there to meet your needs. Given costs and location, the reviews that say it should be renovated are unfair. My husband and I discussed this and if thought of a few minor things that would greatly enhance the experience to make it feel more like a 4 or 5 star hotel: |1) invest in some bedside devices that allow you to plug in your devices via a cord rather than an outlet on the nightstands|2) invest in some softer pillows|3) offer some washcloths |4) have turndown service with fresh towels so if you've come in from a cold outdoor activity, you know they're on their way ||We hope to return one day to Ushuaia, this time to go to Antarctica, and if we do, we will certainly return to Los Cauquenes.