Jack R.
Google
An exceptional stay in every sense.
The service at Lotte Hotel Seoul is genuinely outstanding - attentive, thoughtful, and delivered with effortless grace. The location is unbeatable, placing you right at the heart of the city, yet the hotel itself feels calm, elegant, and beautifully considered throughout.
The hotel is stunning, and the food was quite simply out of this world - every meal felt like a highlight rather than a routine. I honestly struggled to find a single fault. In a country where espresso macchiatos are not widely served in local coffee shops (not including the usual global chains), the barista at breakfast made one of the best double espresso macchiatos I’ve ever had, served in a heated cup.
And the gym! Bigger than my local gym in London. The pool is stylish and relaxing, and the spa is truly an exceptional experience!
If anything captures the level of care, it’s this: I accidentally left behind a cashmere top, and although it wasn’t found in time for my departure, the hotel immediately arranged to have it sent back to me. That kind of service and attention says everything.
A truly memorable stay — I wouldn’t hesitate to return