Ziyan C.
Yelp
I set up an event at Loulou for 50 people. It was a multi-month process and Antoine was super responsive, patient, and great to work with. Always quick to answer my many questions and respond to last minute changes.
We chose the "Lite" dinner at $55 per person which was a 4-course dinner that was a very, very filling meal. It was all very delicious. However, everything came out very slowly, and for one of the tables (mine, which was seated in the main dining room, while the rest of the group was in a private room. This was a pre-discussed seating arrangement due to space availability in the private room). We had to ask several times in the first 20 minutes even to get our water served to us.
To be fair, there was some confusion around how the servers would identify our vegan and vegetarian guests, which caused things to start late on the service side. We arrived at 6:30pm, didn't get our first course until close to 7 or 7:15pm, and by 8:30pm had not gotten the main entree. Actually, most of our group ended up leaving because they were full and it was so late. It was a lot of waste for the main entree and dessert courses.
Also, strangely, the chef kept insisting the caesar salad was dairy free. They had told me this ahead of time and insisted it when the salad was served. I saw what looked, and tasted like cheese on the salad. When I inquired, Antoine got the chef on the phone, and he told me that it was a special cheese, Grana Padano, that does not have lactose because of the way it's processed. Therefore, it's dairy free. Yes, this cheese does not have lactose. But it is still a cheese! Maybe someone who is lactose-intolerant can have the salad. But it canNOT be called dairy-free. I told the chef this, and I'm not sure if he believes me and will not call it dairy-free.
Otherwise, the food was honestly quite excellent. They even made a vegan margherita pizza, which we had not previously discussed. Caesar salad 4 stars, Avocado hummus 4 stars, Spaghetti 4 stars, Margherita pizza 3 stars (crust a bit hard), Salmon 5 stars, Vegan Moussaka 4 stars, Chocolate cake 4 stars.