Love On The Blu

My god the food here was so good I’m eating grits with a fork cause I couldn’t be bothered to reach for the spoon. sweet Jesus everything was amazing the customer service the drinks and don’t even get me started on the food I wish there was a 10/10 to give and reading some of the reviews had me thinking it wasn’t gonna be great but they are lying this food was phenomenal and the people are amazing not a drop left on the plate

It's a small little.spot with great food great atmosphere with friendly staff. Terrance our server was friendly and helpful.with the menu. Highly recommend you check this place

The food was sooo delicious. My friend had the veggie omelet which was amazing.(had a taste) Nice healthy amount of veggies with such a delightful flavor. They also did the traditional breakfast good as well. Very nice seasoning on the hash. It was such a great time Dee was a very good host and server. She did it all without looking over exerted. She gave great recommendations and remained attentive the entire time without being overbearing. I plan to visit again and I hope she's there! The owner was so welcoming and she came to check that all was well with us and offered great conversation. I look forward to being a long standing customer.

The food was ok. I had the shrimp and grits with salmon. The salmon was overcooked but tasty. Friends were not big fans of the croquettes. However, stated it was seasoned well.

What a great experience! Great food, service, location, and modern looking restaurant. This is not your typical breakfast joint (ie IHOP, Huck Finn, etc). More upscale and worth every penny. The food was fresh, well seasoned and had a great presentation. Will definitely come back to try other menu items. Also met the owner…she was very welcoming and professional! Please give some (more) LOVE to Love On The Blu!

Served mimosas to an underage customer without asking for any type of id, EVEN when customer did not order an alcoholic beverage, it was assumed to be a complimentary beverage for the hour wait it took to get 2 simple dishes and a NON-alcoholic beverage which was never received due to the long wait and it never being brought out.

Everyone this was a great place my son and daughter took me today. The atmosphere was great. We had our mimosas, and had time to talk not rushed to order our food. The gentleman that waited on us I don’t remember his name, but he really put forth an effort to make sure we had everything we needed. Thanks very much and we’ll be back.

I was just here on Sunday with my sister. We loved the food, our wait person, the staff and the restaurant. My sister and I had the shrimp and grits and it was delicious. We got there right before closing and were still greeted with a smile. We weren’t rushed out. The hospitality was amazing. We will be back soon.

This is a good restaurant to visit the food is good, The restaurant has been updated, and it's beautiful. Unfortunately the hours are wrong on every level. I traveled 1 hour to bring my friends from NOLA to Love on the blu. Their website says they close at 2pm on Thursday Google says 3pm a customer outside said 3 pm we walk in at 12:45pm on a Thursday and was told the restaurant is closed they will reopen at 9 am! Wow very discouraging. Batters and berries or Flavors here we come! Please correct your hours Love on the blu also possibly train or retrain your team to lock the doors as scheduled to avoid sending guest not knowing when to return!

I'm a little late with this review since it's been a full week now, but me and my cousins had a good time! We went earlier around 10 AM and the service was good and the food was good as well! The ambiance was nice and the music was bomb, I was ready to grab a mic and sing my heart out! This is not my first time here, and it surely won't be the last!

Great food but the service here is very slow and and the wait was almost over an hour and we never got our drinks until an hour after we place our order

1st the table was dirty then they came and wiped it with a sour towel 2nd the meat came out almost 10 min after my pancakes 3rd they actually forgot about taking our order 4th the shrimp was tuff as if I ordered steak in my grits 5th after letting the manager know my concerns she didn't care just disregarded everything and walked away 6th I ordered shrimp and grits and received 3 shrimp in my grits and they charge $25 dollars for that, I added a pic of the recipet I Do not recommend this place!!!

This place is extremely horrible and Nasty, the service wasn't great at all, the place is so Smokey and leaves a stinky stench on your clothes, food was disgusting, I highly recommend no one going to this place, need more work hospitality,

I knew it was a set up when I walked in and all the signs posted say, you can't return items once you order. But that's because yall know the food isn't good. And then said you will be charged for any broken glasses. Like be foreal. You bought them from dollar tree. Y'all are a sad excuse for a business. Y'all should just close down. And Baby (Ms.Valencia) calm down. I paid what I wanted to pay. Clown

Great place. The owner a black young woman came out and spoke w/her patrons apologizing and explaining the service delays which made my first time visit worth it!

I had Brunch here the food was pretty good. I ordered the traditional with maple chicken sausages. The patties were a bit greasy. The place is a bit small and it was extremely Smokey. I would probably order to go next time due to the ventilation system.

Hats off to Ms. Valencia. Love on the Blu remains one of my favorite brunch spots. Decadent French toast flavors, Fluffy waffles, well-seasoned chicken wings, creamy shrimp and grits, tender lamb chops and flavor filled mimosas'....You guessed it I eat there often. It's a hidden gem.

I ordered the shrimp and grits and the steak. Disappointing. Steak was tough. Sent back still came back out tough $40 down the drain

The whole place smelled like cigarettes , the food was good but the customer service was horrible, the boss was there and treats her staff terribly in front of customers., I would love to go back there for there waffles , but please hold the cigarettes and smell.

What I Ordered: Drink: Strawberry lemonade Breakfast: Carmel Pancakes, eggs, cheesy hash browns Also pictured: salmon croquettes, French toast flight, jerk salmon patties Pros: The food at Love on the Blu is delicious. We thoroughly enjoyed all of our meals and sides. It's a quality breakfast for a good price. Cons: Unfortunately, the overall service is slow. Keep in mind, if you visit you are going to have to be a bit patient. I will say, however, the staff does attempt to be upfront and communicate the delays. Parking: No problem with parking. There's enough free street parking near.

The chicken wings are the some of the best I've ever had. I honestly like this place and have no problem with the service. My only issue is the exorbitant fees on the bill. The prices on the menu are not reflective of the prices on the final bill. 10% food and liquor tax on top of a 3.75% service fee is just excessive. I love black own businesses and the owner is a nice woman. I just don't like being squeezed. Love what they did with the renovations as well it does upgrade the ambiance .

This is such a gem to the south side. I've been coming here since the pandemic began. They play some great old school R&B and soul music (love it) the entire time. I always get 2 orders of salmon croquettes and 2 orders of the lamb chops. I see they raised the prices a bit lol but idc ima come anyway! EVERY TIME ITS A HIT! I love the mimosas. It's actually a favorite for everyone I've noticed (that pineapple one is the best) lol. The staff works so so hard so I always leave a great tip. This place is always crowded so if you don't have time to wait then please DONT GO! I hate seeing them have to hassle with customers over wait times. If you don't want to wait LEAVE WITHOUT ALL THE RIFF- it's ghetto to mouth off at people simply doing their job. They can't help that the place is popular with amazing food. It's gonna be croweded EVERYTIME- to think it won't be is nuts! I jus wish they were open more days (I say this to them when I'm there everytime) If you're ignorant and gonna give them a hard time about wait times please take your miserable tails somewhere else. It's ridiculous to see because these people have amazing food and great service. We need to learn to be more kind to one another. They're jus doing they dagg on jobs. KEEP UP THE GREAT WORK GUYS! YOU ALL ARE THEE BEST RESTAURANT ON THE SIDE SOUTH TO ME! Jus wish y'all stayed open longer and/ or had more days open. Love yaLamb Chops PERFECT - Salmon Croquettes- PERFECTO

I love this place. The food us delicious and the staff is friendly and professional at all times. When the owner is at the restaurant, she speaks and conversate with every customer. One of my favorite places to eat. I've tried almost everything on the menu and was not disappointed......

So I heard there was a restaurant that was similar to Batter & Berries on the Southside. I love that place, but hate the Northside (parking reasons). So I've been eager to check this place out. We came on a Friday afternoon at about 12pm. There wasn't a wait to be seated at that time. Walking in they have the same system in place no seating until all parties are there. So we had to wait until 2 other people arrived. We sat at the bar and ordered mimosas. You can add pineapple orange or cranberry juice to the champagne. The bartender was a cool lady! Very welcoming. We got seated at a table and were seated w/Howard for our server. We ordered various items. I had the lambchops w/cheesy hashbrowns. Everything was fresh/hot. Areas for improvement we ordered food that didnt arrive until after some people were done eating their meals. Utensils weren't clean or replaced timely after advising the server. Also the server disappeared for long periods of time. I'll definitely be going back to try other things. On Friday nights they have a fish fry & house music set the bartender came & told us about so I'm eager to check that out too.

Food is pretty good. But the prices are kinda of high. A mediocre wait time as expected it's like a boutique, as expected to wait its not that big. I've been a few times. When my family come from out of town I'll take them there. Their black owned a plus. Never had a problem with service just the prices and sometimes a little to salty. I support all black owned restaurants not only in my city but every city I go to, I blog about them. I'm traveling nurse have been for 15 years and I own my small business. So yes critique suppose to be accepted and the owner take it and learn rebuttal back and state about ownership and money. Ok big bank take little bank. It's not about that. I owned a trucking company for the last five years where o hire biting but felons so I get paid all around. How the hell are you responding and caring. I'm need you to get help black sister. One thing I learned you don't run your money away. I'm 35 and would never. Sweetie I would go there with you but you're my sister and I pass. I eat your ghetto ratchet ass up. I learned to be kind as you say haters and bullies. You never know who people are and who what they know. Dont let your mouth make you loose. Where's your children? You let them see you like this wow.

I have been to this establishment several times and I went from living the mimosa nights and cheese hashbrowns to disliking the establishment altogether. There is rarely enough staff there to accommodate the orders being placed, the owner talks to the staff as if they are beneath her and the customer service is horrible. I have literally had the bar back play as if they were management and once you complain she tells you that's above my pay grade. It has definitely changed since covid I love supporting black business but I hope they revamp how they interact with customers

We went on a Sunday morning while my brother was in town. A little tip, go early to beat the crowd. We had a little bit of everything at our table. The drinks are good. I had the shrimp and grits with lamb chops. Very good. The staff was warm and friendly.

Quality of food was poor, service poor. They added a service charge an addition to a food charge , without notice . The staff was rude , I spoke to a few workers and they just looked at me . There were no thanks you, come again at all. It's so hard supporting black own establishments at times. I'll never go back, too expensive for the quality of food received .

Smiling faces and good jams is how I would describe my first impression. Friendly staff and good food, cozy decor and smooth vibes. Once I entered threw the front door I was living in the moment. The menu is breakfast/brunch. The options are homemade and trendy. New school options on pancakes and waffles make it difficult to choose just one. But that fine because the atmosphere makes me want to plan another trip ASAP. I order chicken and waffles. The waffles batter was special ordered banana nut batter. Side of jerk turkey sausage. It was delicious. Waffles were light and tasty and the chicken was fried perfectly and juicy. The jerk turkey sausage was dry but packed with flavor. My significant other ordered a veggie omelet with cheesy hash browns and a side of maple chicken sausage. Her plate was just as delicious. Omelette was fluffy, veggies were crisp, cheesy hash browns were tasty. Maple chicken sausage were juicy and AMAZING. OVERALL I recommend This place!!!! I'll be back soon!!!!

I so wanted to love this place. This was my first and last time going here. May have been an off day but too expensive to try again. We got there early to beat the crowd because place is small. Open time is 9 am, we were told the chef had not arrived and they would open at 9:45 we waited in the car again.. I have no way of knowing but I don't believe the chef ever showed up, the food was not good. I ordered the Belly Buster and added a side of grits. The sausage patties were hard and dry, (over cooked) very spicy. Pancakes, eggs, hash browns, grits were all sad. I did not eat half my food and did not ask for a to-go container which never happens. My meal was $30 BEFORE tax and added gratuity,, and i had only water to drink. The atmosphere was not worthy of such a pricy breakfast. I don't like posting bad reviews but after going to another place and getting much more tasty food for under $15 that included fresh squeezed OJ and brought home leftovers I felt I had too.

Hello I just want to let you guys know to check your food. I found ashes in my food. So that mean they be in the back smoking over in our food. YOU HAVE BE WARND!!!!!

I called this morning to place a small order for pickup. The lady on the phone put me on hold and when she got back to me she said to call back in 20 minutes to place my order. What restaurants tells the customers to call back? Never again.

Great small breakfast joint. Very good food. Cool staff and jazz music playing as you devour your pancakes.

The owner was very nice but the food was not good at all. I ordered the lamb and was not impressed to say the least!

This place is ok. It's pretty much the batters and berries of the south side with not as many options. Glad to see a sit down restaurant on the south side but for me too many sweet options. Everyone doesn't want pancakes and waffles drenched in sugary something for breakfast. When I went they had two menu options that weren't offered that day. That pissed me off. When your telling me the specials please let us know what is also NOT avail. The potatoes were horrible FYI. Hoping it was just an off day. Service is sub par everyone is friendly but slow slow service. They do have a full bar which is different from batters and berries. I won't be back.... but glad I tried it.

December 9th, my birthday I came here because I had been hearing the name for a while. Let me tell you how Disappointed I am. The price is $-$$ parking: hardly any because its basically on a corner. Food: I need to rant! usually i am so hyped to support my black businesses, but this really disappointed me. First of all, me and my boyfriend walked in and there was no greeting. we stood for a good 5 minutes before a young lady walked up and seated us. We ordered Chicken and waffles with strawberries. Let me tell YOU! the chicken was so DRY and hard I literally could not eat it, I called our waiter back to the table after i could get her attention and told her give me a new piece or take it off my tab. The waffle was disappointing as well because it says fresh strawberries. They charge you extra for the strawberries so i was expecting a lot of sliced/diced fresh strawberries.... WRONG! they cut up 1 strawberry (which i played in my food and put the 4 slices back together) and put it on there. That whole breakfast was terrible, im still heated and feel as though they need to do something about that. lastly, the 2nd piece of chicken bought to me was DRY! Also, there was no utensils on the table or No Condiments, they literally go in the back and bring them out if they find it. So cheap! They made me so mad! pro: The atmosphere and bar was nice con: Food Nasty and Dry and no customer service, please alert waiters not to dance and be on their phones while serving, we did not leave a tip because service was bad.

This my first time coming to Love On The Blu. I've heard good things about the chef from Batters 'N' Berries so I decided to go to Love On The Blu where it is less busy. I ordered the Peach Lemonade, the French Toast Slider, and turkey sausage. Below are my thoughts. Peach Lemonade- I didn't taste the peach at all. The drink itself is served in a huge mason jar so it makes it worth the price. French Toast Slider - the first three pieces were delicious! By the fourth piece it was say to overwhelming and sweet. I couldn't finish it Turkey Sausage- great flavor, but way too spicy for me. I had to guzzle down my lemonade and water. It took a while for the spice to soothe in my mouth. Environment - Great! My waitress Tamika was very kind. She also changed my order immediately without asking. They also played really good music!

Please go in experience for yourself and get your own view on this place Me and My sister loved it the music is so relaxing and old school the mimosas flight is everything our food was good and we have a nice lil buzz and happy to see black ppl here supporting I love it

I came into the restaurant ordered my food and the waiter came back to the table and said they had no hash browns I then ordered some strawberry French toast and the waiter stated we have no strawberries only the drizzle I said it's ok and proceeded to order the french toast when I received the french toast it came out as bread as the waiter took the french toast back he brought out my bacon and eggs my bacon was half way cooked. I ask to speak with the manager the waiter came back and stated the manager said she was making drinks I have to come to her. This was the worse experience and I've been to the restaurant several times.

My first time visiting this location and it will not be the last! I ordered the banana nut waffle with a side of bacon. The mimosas are great as well. The play good music also.

Like everyone who has previously posted this is the original chef from Batters & Berries on the North side the menu is pretty much the same they do have some Chef specials that they do promote but the menu but is the same from Batters & Berries they have the omelettes that's deconstructed meaning everything is plated separately and it's not really an omelet signature Flight French toast still the same as well They open at 9 and we arrived about 10:30 and already they had people waiting to be seated my husband and I waited for about 30 minutes or so the lady took ours cell phone number and called us we had a pretty good seat we can see out the front of the restaurant and it was actually a four seater table and we had enough room to stretch and move the table back some because it can be very tight in this location that doubles is actually a lounge that happened to serve breakfast food I believe the breakfast food is served up until 3 and then they reopen on selective days for live music and poetry promo nights So my husband ordered the Executive which was a steak and eggs the cheese hash brown the steak was smothered in gravy with onions they had cheese in them and then you had the hash browns I think it was about $18 My dish was the salmon Chef special for the day which was about a 7 oz piece of salmon sauteed with lemon and herbs with sauteed spinach and tomatoes on there as well and came with two eggs it's a long as well as their cheese hash brown It was a mix-up with my order where they try to give me someone else's food but I quickly recognized that it was not mine it was actually table beside us who food back for whatever reason I got my food it was correct but I did notice the 7 oz that they stated the salmon actually look like it was made me three oz it was small . I mean I didn't have a scale but I make salmon a lot at home and it was a very small thin piece of salmon and I really would like more for $18 I want to say that seems you get less food at this location that I'm used to and Batters & Berries the price is the same but the food portion size is smaller so that's definitely a knocked couple Stars off the wait staff need to be properly trained it was so many people who had the wrong food or the wrong dish or something was missing they need to probably train these because of the type of volume of customers it's attracting I really hope that they get these inconveniences fixed and straighten out so people don't feel like for the type of money that they are spending that the customer service is not up to par but we had a really nice waiter he explained some things to us then he did come in and check on us but it was just so much for traffic so many people that like to play R&B music in the back a lot of people are sitting and eating around the bar maybe this place needs to be expanded because definitely the money is there but if you don't give people good service they're not going to come back in another thing I would like to say is I wasn't too happy with my side order of Carmel French toast it was not as warm as I would like it to be or maybe it was lukewarm and it wasn't so hot and it was overcooked I promise to bring my daughter here so I will be back maybe in the month maybe that will have worked out some of the Kinks out Felt great to support black owned

Tried this spot today and was seated right away. I was with two friends. We all ordered a round of white Remy sangrias which were excellent. The alcohol was potent but not overbearing. Though not overly pleasant, the waiter told us about the specials and gave us a few minutes to order. I ordered the crab omelette which was one of the specials and I don't regret it at all. It was delicious egg white, smoke Gouda, lump crab, topped with zuchinni, onion and squash strips. The onion was a bit too raw for my liking but I pushed most of them to the side and kept eating. Friend 1 had the steak omelette and friend 2 had the lamb and eggs. Both said their food was good as well. I'm not a French toast eater but they said it was pretty good too. We ordered the flight so they tried 4 flavors of toast. Am in all, I'd definitely return to eat as long as there food is as good. However, it seems there needs to be a little more focus on pleasantries from the waitress as her demeanor was pretty lackluster. Oh! and the chef delivered our food which was about the most personality we got all day from anyone in the establishment.

Love this place. The chef is from a very popular and trendy breakfast location in the city. I love that I can get that sane food now on the Southside. Service here is challenging but the food has been great!!! The jerk chicken Alfredo omelette is extremely flavorful and delicious. The steak omelette and caramel french toast is also a favorite.

Went on a Sunday afternoon and due to covid/social distancing I ended up waiting about 40 min b4 being seated. It was however pretty organized and they called me when my table was available. Wait wasn't to bad as I ran into an old friend and this helped time to pass quickly. I had the mimosa flight which was ok nothing extraordinary but was very affordable. I love and have had the lemon French toast several times and have never been disappointed. The sides were fine as well. The waitress was friendly and attentive and our food was served very soon after ordering. In the past I've tried the lamb and an omelette and the cheesy hash browns. The food keeps me coming back . I enjoy it!

OMG!!!! The fried chicken were soooo tasteful along with with the lemon French toast, nearly put me to sleep in the restaurant. The Salmon crochet were a little to salty but otherwise this woman can COOK!!! The owner Valencia even took the time to come talk to me personally. The flight of Mimosas were also great in variety. Such a great vibe and definitely the right place for a first date spot or rekindling.

The food was okay I was expecting more based on the hype. Comparing this to other black owned restaurants the food would be a 5/10 but as far as customers service it can definitely be worked on to improve. I saw someone complain about pricing.. if your cheap this place is expensive for you but if your not cheap then one would know the pricing is good.I would tell everyone try it out once for your own experience. Personally, I think the owner got tooooo much time on her hands with the response to every review. Time responding back to reviews is time that could be used to input a text system for wait time or get reservations set up. Thats time that can be used brainstorming on looking for a bigger place because one is doing "SO GREAT" and a bigger facility can reduce wait time and allow for more space. She overuses race when in reality thats not the issue at all. A person is going to review a restaurant based on their experience no matter the race. But if she wants to use race... all the things a white establishment has in place for better customer service her black establishment does not have. You cant have a black business and dont have the same customer service as a white establishment and then complain we are tearing down a black establishment. I think not answering the phone is verrry poor customer service and if your short staffed to where one person cant be the person who answers just say that. Response: like I stated its not just black owned businesses. If im waiting for 45mins+ at any restaurant im writing a review because its 2021 and there are ways to correct way time to improve customer service. Stop bringing race into it when race is not the issue. Dont change the way your system works thats fine even though that makes no sense because half the reviews complain about customer service so who wouldnt want to change that ? Weird. Nobody said shit about the pricing being high so that ruth chris comment is very irrelevant. Also, you proved my point.. your telling everyone your business is doing so great yet u cant pay for a bigger place hmmmm? How great is it really doing? Is your bank account all you care for or your business? Cause baby if your business was doing so well you would not care about these damn reviews. Also lets compare your restaurant to other black owned businesses like flavor and two fish. If you wanna compare so bad compare them to other restaurants black owned and in black neighborhoods.

Let's just say this restaurant gives black businesses a very bad taste. Food is very tasty, service is slow but manageable, hit or Miss with good servers. I have visited this place on multiple occasions and business was fair. The last time I ATTEMPTED to visit it was for my granny 70th birthday, it was a party of 15. Now when I first walked in they told us we would have to sit at 2 different tables but we would be close. We was fine with that we understood. 5 minutes later someone comes and tells us the party is to large we can not be accommodated. Now I personally walked in before hand to know that we could have been accommodated. Highly upset because we had to hall my granny around we started walking off. One of the restaurants employees comes out and I quote says "they only doing this because they afraid y'all gone run out on the bill". I was livid. My days of visiting that place went out the window that day.

I had the jerk chicken Alfredo omelette and a side of fried chicken. OMGEEE it was amazing!!! Our server Danny was prompt and polite and made our first experience here absolutely amazing!! I will be back!! Im from Houston and read the other post and the prices are great!! 20 dollars is very reasonable for lamb chops. I love supporting black businesses and this is one that will get my business again!

Amazing restaurant off of western, very delicious food. And great staff. The hours of the restaurant when they are open and closed and kinda different compared to common restaurants so I would definitely call before you go.

If you are planning to go to this place, read the bad reviews. They do not handle their mistakes well. The owner is quite disrespectful in her comments to customer complaints. Everyone makes mistakes; it's how you respond to the mistake that makes it breaks a business for me. Try somewhere that knows customer service.

This is the best food I've ever tasted while visiting in Chicago. The entire staff was very friendly. I recommend everyone trying the lamb. I had to tip the cook as well as the waiter. Can't wait for my return to Chicago so that I can get back to Love On The Blu

Today was real bad I never ate . I was in restaurant from 1:20 to 3:00pm and I never ate. The food finally came out like it was just sitting in the back. My to go to order came and my regular order never came . Then it took them forever to adjust the bill the correct way since I didn't want to eat. Cause my food never came

The restaurant was crowded but we only waited about half an hour. Our waiter Terrance was great! He gave us the off menu options and gave us time to review the menu. He was attentive without being intrusive. The food came out quickly and was AMAZING!!! Definitely will be coming back on my next visit!

I went here February 29, 2020. I was so skeptical about going because of the reviews. But i wanted to experience something different, so I went. Well this day was very special to me. I went for my birthday with a group of my girl friends. It took a minute to sit down and the table wasn't ready at all. But, I will say when we sat down, and ordered our food and mimosas. This was experience like no other. I had ball. I met the owner, she was hella sweet and she's a Pisces like me and we met the two young woman chiefs. I can't wait to go again. I Love everything about this place.

I reaaaaalllly wanted to like this place, but it was a fail for me. I will say the hostess, Sheba, tried her very best to create a great experience - but, it was out of her hands! The bartender was running late for work, they were out of chicken breast, and the food just wasn't good. Unfortunately, I won't be returning.

Food is was great the service was nice and the Atmosphere is very inviting. I love supporting new Business especially when it's a New Black own I can't wait to come back!!

Someone invited me to this hot mess of a place and I regret every minute of being there. The service was terrible, the food was less than mediocre and despite the nice decor it did not look clean. I wanted to be excited about a black owned business and show support but this place definitely missed the mark. I can't say i will be back unless i hear ifsome changes. UPDATE: this establishment is just as nasty as the owners comments are on bad reviews....way to value a customer experience.

I've been here a total of 3 times and this place is just okay. The food is good, but the portions still leave you hungry after you're done. Not to mention that I've waited at least 45 minutes one time for my food. Had we known the wait was going to be as long as Batter and Berries, then we would've just went to the city instead and got on the B&B's waitlist. I'm not sure if it was the owner or a manager, but whomever was supervising made a public service announcement about the wait because of the overcapacity in the restaurant. In my personal experience, I would've preferred them just approaching us and each table individually vs. just yelling in the middle of the restaurant. I will say that after reading everyone else's reviews/the responses, it solidifies that this establishment can work on the professionalism. It's a complete turnoff and doesn't lure me in to come back. Like I mentioned-- the food isn't the problem, it's definitely the business itself. The prices are quite high compared to what you get in reality. Very disappointing since I enjoy the food.