C C.
Yelp
Ok, for starters, there appeared to be some type of friction between the ladies at the front counter- one young lady, who appeared to be new and was taking orders, was very pleasant, but I could tell she wasn't as fluent on the register as the other two girls who were at the front because she kept asking for assistance from the other girls to ring my order. As she went on fumbling on the register, the other two girls would hover/stand off at the other end of the booth, in the corner to talk and gossip with each other) while she was over there struggling at the register. One of the other girls was nice, but that one with the nose ring, well in my opinion, should not be working the front counter - she is not a people.
I FINALLY get the order in and we're sitting there no less than 6 feet away from the counter, waiting for the other, and it wasn't like the girls who assisted with taking the order didn't see me sitting there. WHY, did my order sit on the counter and no one called up - it wasn't until, several people were called ahead of me, and one of the young ladies said to the other girl, "Oh no, that order is for, "XXXXXXX", which was me, I overheard her say my name, so I stood up and walked up to counter and sure enough, I saw my name on a big box. Ok, great, there's one person in front of me, as soon as they are done putting their order in, I'll be called next, and i'll point to my box on the counter and it would be handed to me and I'd be on my way. Quite the opposite happened - a food delivery person who clearly arrived after me was served next, and I'm like, "my food is steadily getting cold, I'm never going to get out of here." I'd placed the order 30 minus prior.
I'm next! But wait a minute, YET another delay - the girl (with the nose ring) at the front is now double-checking the order, going through everything. She's checking the items against the receipt, putting a check mark by each item she pulled out of the bag, so my assumption (which is my fault, I should have checked the bag) as it turns out, when I went home and went through the bag I did not receive all my order the appetizer that should have come with the meal was left off...I believe it was the onion strings. I noted that the family meal order that I also purchased, some of those food items were mixed in my bag (2 person bbq meal). Theses were clearly two separate orders, going to two separate homes, not sure why and how it was all mixed up in one bag, and not put in different bags.
Let's talk about the quality of the food; for what I spent, nearly $300. It was the worst bbq I'd ever eaten, mainly the brisket (dry, tough, and flavorless - inedible) - That apple cobbler was an absolute let down (it was literally, like an overly-sweet muffin sitting on top a bed of spiced apples). Didn't try the ribs - but I did taste the rib tips, and honestly, it didn't taste fresh. The overall experience was VERY disappointing.