Ludlow & Prime Steakhouse

Read reviews and despite i decided to give it a The menu sounds delicious but the food is, well, I won’t order again. The side of scallop potatoes came from a box, no season, the serving size was the size of my palm and 12.95 down the drain, the side of lobster Mac and cheese and no lobster in it and a flavorless spiral pasta dish. 23.00 and I fed it to my dog. He Better have enjoyed it. Save your money and go to Texas Road House.

Absolutely the worst experience I’ve ever had in 50 years of dining. Went there for Valentines Day 2026. Only had one Pinot Noir out of a list of 10+. Only had 2 bourbons out of a long list. Only offered a certain menu. Ordered our meal. A second waitress came and asked to take our order. The original waitress came and said she had been assigned our table and there was obvious friction between the two waitresses. After 40 minutes we had not received our appetizers nor our salads. Our original waitress came by and asked to take our order. We told her that she had already taken our order a long time ago. We finally were able to communicate this to our waitress and she barely apologized and said our meals would be comped by the manager. We told her we would just pay for our wine and to bring us our check. She again said our meals would be comped. After 20 more minutes, she brought our main course, never got our salads or our appetizers. I told her that this was unacceptable and asked to talk to the manager. During this time 4 parties left before getting anything. The manager never came. The waitress disappeared. We ate our main course thinking it was comped. While we were eating she brought our appetizers in a carry out and said she would box up our salads. Never brought our salads. When we finished, she brought us a bill and said they comped us for one meal but it was extremely high in respect that it was supposed to be comped. My wife searched and found the manager who was extremely rude and said “you ate it didn’t you” and my wife said because we were told it was comped. Never an apology. How in the world is this place still in business? Never again! I would give them zero stars if it was available.

I’ve never left a bad review for somewhere, but I couldn’t hold back here. Do not go here. We just went for their “Valentine’s Day menu” which offered an appetizer, entrée, and chocolate ganache dessert. The cost was $89 per person yet comparing their standard menu items prices. they are totally ripping off people. When you added up everything you got versus their menu you’re paying roughly an extra $30! The “appetizer “isn’t even the standard size of their regular menu apps and their sides were horrible. The chocolate cake was a tiny little sliver that was cold and didn’t come with the same fruit that was on the menu. One of our entrées also didn’t come with the sides that said was with it on the menu. The only thing that was good was the filet, which cost an extra $10 on the Valentine’s Day menu versus if you ordered it off their standard menu. To top it all off, we sat at a wobbly table with very amateur service, our table was dirty, we never got our waters refilled, and we were barely checked on. For them to come across as a fine dining steakhouse is absolutely crazy. Now that I’m looking online and see all the other reviews, I wish I had looked ahead of time.

Overpriced and underwhelming. Let me start by saying the atmosphere is great. This place has a lot of potential, especially given its location. The restaurant is very clean and well kept—no complaints there. Service was also solid overall. We were seated quickly despite the size of our party, and our server was informative and prompt with taking our order. That said, the dining experience itself was disappointing. Finished plates sat in front of me far too long, and empty glasses of sweet tea accumulated before being cleared. I started with the shrimp cocktail, which had noticeable browning and a presentation comparable to a casual chain restaurant. It wasn’t ice cold and felt closer to room temperature—acceptable at best, but not what I’d expect at this price point. I ordered a salad expecting it before my steak, but it arrived after the steak had already been served. Because the table hadn’t been cleared, I had to use the space in front of my son just to set the salad down. Fortunately, he decided he wasn’t hungry, so the space was available. My steak was overcooked, very thinly cut, and had a large fatty portion. While the flavor was decent, the execution missed the mark. My wife’s filet came out overcooked, was sent back, and then returned undercooked. She didn’t finish it. The mac and cheese had an odd, off-putting taste. The salad itself was served on a warm plate—likely straight from the dishwasher—which caused the lettuce to wilt and left the salad watery. In short, this is not the type of experience I would expect when spending well over $200 for two people. I wasn’t expecting Eddie V’s, but I did expect better than Logan’s. Very disappointing overall. I would not return unless management holds the kitchen accountable and significantly improves both food quality and presentation.

I am grateful that I am able to dine out a lot. I also almost never leave reviews. This was by FAR and away the worst dining experience I have ever had. My partner and I ate here the day before valentine's day. Not only was the staff slow, ignorant, and rude; the food was horrendous and also not as advertised. I about fell over when I got the bill. $305 for 2 people who received disgusting and cold food. I would have been happier with applebee's. Do yourself a favor and do not dine here. Save the money and your trouble. I am beyond pissed.

Cannot comment about the food as we never were seated with a confirmed reservation. Total chaos. Waited 25 minutes to get to the "hostess" only to be told it would be another 45 minute wait. The "manager" was no where to be found, the majority of us left with 2 couples leaving just after being seated. They were told by staff that it was a limited menu AND they were out of some of the "limited" menu foods. I should have realized a high end steak place that has lights out on their exterior must not really care.

We had reservations for dinner on Valentine’s Day this year. We show up 15 min before our reservation and the line was out the door. We eventually got checked in but 45 min later we still didn’t have a table, so we just left. And it’s Valentine’s Day so impossible to get into another decent restaurant. Pretty disappointed. I’m guessing they were just very short staffed? Maybe some people didn’t show up for work? The manager and hostess were nice and apologetic and did their best, but we won’t be going back.

We have gone for dinner six times since it opened, really wanting this place to be great. We have experienced moments of promise. But my wife has ordered, and recommended to our guests the shrimp and grits four times. The first time it was spectacular. The second time, the grits were old, dry and inedible. She politely told the waiter that the dish is so delicious, but to look at the grits. He seemed to acknowledge and then walk away, saying and doing nothing. We thought it odd, but moved on. Tonight, she and her dad ordered the dish. When delivered to the table, hers was wildly over-spiced and was even a darker color (see pic). She told the waitress, who went to the kitchen to ask about it and came back saying the two dishes were made in the same pan. We were stunned, because they clearly looked and tasted very different. The waitress offered to make her something else. She said she would really just like her choice done right… And the waitress left. I went to the front to ask if the chef would visit and tell us these two dishes were the same and were told he wasn’t in (on Friday at 6 pm). We were not difficult and tried to encourage them to simply discuss and make it right. But the rest of the night, the initially friendly waitress just came by to fill waters and mainly gave us the silent treatment. Later, the manager came by to offer us dessert. It was surprising in that he was the person at the host stand when I asked to speak with the chef and never offered that he was the manager. For what it’s worth, my mother-in-law said her salmon was among the best she’s ever had. This place has potential. But the food is wildly inconsistent and the staff doesn’t seem to know how to handle making it right for the guests.