Lyra

I had a very positive experience living at the building. The concierge staff are very friendly and helpful. The gym is clean and well maintained (though I don’t use it much). I usually use the squash court and virtual golf, which are rare in nyc The building also hosts events every week, such as wine nights, art nights, and BBQs, also weekly yoga and HIIT classes --- I was new in the city and met some great friends there There’s always a handyman onsite, and maintenance requests are fulfilled very quickly. Everything in the building is kept clean and well-organized. The garbage room was almost always empty, and I initially thought no one recycles in nyc lol I’ve lived in fancier buildings before, but I’d choose good management over flashy buildings every time

I’ve been living at Lyra in Hudson Yards for a little while now, and overall it’s been a great experience — with a few things worth knowing. The good: The building is genuinely beautiful. The amenities are clean, modern, and actually usable (not just for show). The gym is solid, the lounge areas are quiet enough to work in, and the doormen are consistently friendly without being over the top. Elevators are fast, and the hallways always feel clean and well-maintained. My unit gets great natural light and the appliances feel high-quality, not the cheap stuff a lot of “luxury” buildings sneak in. Location-wise, being right in Hudson Yards is super convenient if you work nearby. Easy subway access, tons of restaurants, and the whole area feels safe even late at night. The neutral stuff: The vibe of the building is pretty calm and professional — which is a pro or con depending on what you’re looking for. If you want a super-social, party-heavy building, this isn’t that. It’s more peaceful and put-together. The not-so-perfect: Rent is obviously on the higher end (it’s Hudson Yards), and while the amenities are great, some get busy during peak times. — nothing major, just worth mentioning. Overall: Lyra is a really solid place to live if you want a clean, modern building in a safe neighborhood with good service and amenities.

This is my second year living here, and I truly enjoy everything about it. I’ve lived in NYC my entire life and this has been the best experience so far! The entire staff is very welcoming and helpful. The residents are very friendly. The amenities are unbeatable (you can possibly see fireworks from your apartment on a random day). I would 100% recommend friends and family to live here.

My fourteen months at The Lyra have been an outstanding experience. The dedication of the maintenance team, along with their prompt in-apartment service, ensures the building remains pristine. Management is consistently professional and responsive, enhancing the overall living experience. I appreciate the vibrant community events, the thoughtfully refreshed lobby decor, and the meticulously maintained amenities. The peaceful environment and friendly residents foster a true sense of belonging. While dedicated on-site parking is absent, this is a minor detail considering the exceptional quality of life The Lyra offers. It truly provides a superior residential setting.

My experience at Lyra Apartments has gone downhill. A key amenity that was clearly advertised and consistently available—the 24-hour access to the downstairs common area—was suddenly changed to closing at 11:00 PM. When I asked the front desk, I was simply told that “the manager decided,” with no prior notice given to residents. Even more disappointing, no official follow-up email or written notice was sent the next day, which shows a lack of transparency and poor management communication. In addition, Unitly fees are quite high, making the overall value of living here questionable. Many residents are now discussing or planning to move out due to these ongoing management and cost issues. I hope management takes resident communication more seriously and ensures that any policy changes are clearly and formally communicated in advance. Without that, it’s hard to justify staying long-term.

Not the worst, not the best. Most luxury buildings the handymen have shoe covers before entering. They never have them here. There is also significant time gaps between when a package is delivered vs. when it’s actually logged into the system - and therefore I often have to wait hours after it arrives to get it in my hands.

Maintenance and concierge are AMAZING! The leasing office is an absolute disaster. After 3 years of loyalty, their rudeness and lack of respect have driven me out. They are so RUDE I didn’t know it was humanly possible to be this rude! The leasing office is dismissive, unhelpful, rude, and at times outright hostile. During the renewal I couldn't even speak to them in person or on the phone - they’re rude and unapproachable face-to-face, which is unacceptable in a tenant-facing role. Even after escalating my concerns, there was no accountability or action. The renewal process was extremely painful, and it took them over a month to respond - only after constant chasing on my end. I can’t fathom the idea of ever dealing with them again. Christopher helped me with previous renewals, but he’s gone now, and the experience has completely collapsed without him. I’ve been a tenant here for 3 years, and the only reason I stayed this year is because of the concierge & maintenance team. They are the true heart of this building - hands down the best team I have ever come across: kind, reliable, and professional. Rockrose should be grateful to each and every one of them, because they are the only reason tenants put up with everything else. They’re the reason I stayed for one last year; without them, I would have left immediately after this renewal experience. The concierge & maintenance staff make this building feel like home; the leasing office ruins the experience completely. I’ve already signed this lease, but in 2026 I am OUT - and I will never deal with the leasing management company again for the rest of my life! I truly wanted to leave the best review because of the concierge and maintenance team - they deserve every word of praise - but the leasing office overshadows their hard work and ruins the resident experience.

We recently moved to Lyra and we are amazed by the high quality of the building: high ceilings, incredible views, Italian appliances, full equipped Gym. The concierge and maintenance teams are also super kind and helpful. We are loving it here!