Lyra

I had a very positive experience living at the building. The concierge staff are very friendly and helpful. The gym is clean and well maintained (though I don’t use it much). I usually use the squash court and virtual golf, which are rare in nyc The building also hosts events every week, such as wine nights, art nights, and BBQs, also weekly yoga and HIIT classes --- I was new in the city and met some great friends there There’s always a handyman onsite, and maintenance requests are fulfilled very quickly. Everything in the building is kept clean and well-organized. The garbage room was almost always empty, and I initially thought no one recycles in nyc lol I’ve lived in fancier buildings before, but I’d choose good management over flashy buildings every time

I’ve been living at Lyra in Hudson Yards for a little while now, and overall it’s been a great experience — with a few things worth knowing. The good: The building is genuinely beautiful. The amenities are clean, modern, and actually usable (not just for show). The gym is solid, the lounge areas are quiet enough to work in, and the doormen are consistently friendly without being over the top. Elevators are fast, and the hallways always feel clean and well-maintained. My unit gets great natural light and the appliances feel high-quality, not the cheap stuff a lot of “luxury” buildings sneak in. Location-wise, being right in Hudson Yards is super convenient if you work nearby. Easy subway access, tons of restaurants, and the whole area feels safe even late at night. The neutral stuff: The vibe of the building is pretty calm and professional — which is a pro or con depending on what you’re looking for. If you want a super-social, party-heavy building, this isn’t that. It’s more peaceful and put-together. The not-so-perfect: Rent is obviously on the higher end (it’s Hudson Yards), and while the amenities are great, some get busy during peak times. — nothing major, just worth mentioning. Overall: Lyra is a really solid place to live if you want a clean, modern building in a safe neighborhood with good service and amenities.

This is my second year living here, and I truly enjoy everything about it. I’ve lived in NYC my entire life and this has been the best experience so far! The entire staff is very welcoming and helpful. The residents are very friendly. The amenities are unbeatable (you can possibly see fireworks from your apartment on a random day). I would 100% recommend friends and family to live here.

I lived in this building for six months and it was honestly one of the worst living experiences I’ve had. To start with, the location is terrible. Right across the street there are stables where the Central Park carriage horses are kept, so the area constantly smells like horse manure. The sidewalks are often covered with it, and the smell can be overwhelming. On the other side of the building, the streets are frequently filled with trash and there are many homeless individuals, which makes the area unpleasant to walk through. Public transportation is also very limited there is basically only one train line that serves the area. Another major issue is the leasing office. Communication with them is extremely difficult. They rarely answer the phone, and when they do, the attitude is often dismissive and unhelpful. It’s nearly impossible to speak with the manager, and emails often go unanswered. In addition, the amenities close at 11 pm, which makes them difficult to use if you have a busy schedule. The only positive thing I can say about this building is the front desk staff. They are kind and helpful, and thanks to them I’m giving this place at least one star. Overall, the cost of the apartments is absolutely not worth it for the experience you get. Very disappointing.

Lyra has some great staff members, but overall this has been the worst place I have lived. Management seems to invent rules and apply them selectively. There is clear favoritism toward certain tenants. For example, I was warned that I could lose access to amenities simply for bringing my family to visit. I have a family of five, and instead of being welcoming, the management followed us around the building and made the experience uncomfortable. Eventually they threatened to revoke my amenity access if my family came again. Communication is also terrible. Emails often go unanswered. Recently there was a data breach involving tenants’ personal information, including mine. Instead of proactively protecting residents, they sent a post-incident letter offering a credit protection plan after the breach had already happened. The living environment around the building is also unpleasant. There is a neighboring area that smells strongly of horse manure, which makes the surroundings smell terrible. Additionally, there are often homeless encampments around the block, which adds to the discomfort of living there. Because of all this, I decided to break my lease rather than continue living in what felt like an extremely expensive “box” apartment costing nearly $6,000 per month. To leave, they required nearly $20,000 in lease-break penalties, which I ultimately paid because staying there felt worse than leaving. They also gave only five days to pay, showing very little flexibility or consideration. Another issue is that certain tenants appear to receive special treatment. Some people occupy the game room playing poker day and night, yet management never enforces any rules there. Overall, between the selective rule enforcement, poor communication, the data breach, and the surrounding conditions, my experience at Lyra was extremely disappointing.

My fourteen months at The Lyra have been an outstanding experience. The dedication of the maintenance team, along with their prompt in-apartment service, ensures the building remains pristine. Management is consistently professional and responsive, enhancing the overall living experience. I appreciate the vibrant community events, the thoughtfully refreshed lobby decor, and the meticulously maintained amenities. The peaceful environment and friendly residents foster a true sense of belonging. While dedicated on-site parking is absent, this is a minor detail considering the exceptional quality of life The Lyra offers. It truly provides a superior residential setting.

My experience at Lyra Apartments has gone downhill. A key amenity that was clearly advertised and consistently available—the 24-hour access to the downstairs common area—was suddenly changed to closing at 11:00 PM. When I asked the front desk, I was simply told that “the manager decided,” with no prior notice given to residents. Even more disappointing, no official follow-up email or written notice was sent the next day, which shows a lack of transparency and poor management communication. In addition, Unitly fees are quite high, making the overall value of living here questionable. Many residents are now discussing or planning to move out due to these ongoing management and cost issues. I hope management takes resident communication more seriously and ensures that any policy changes are clearly and formally communicated in advance. Without that, it’s hard to justify staying long-term.

We recently moved to Lyra and we are amazed by the high quality of the building: high ceilings, incredible views, Italian appliances, full equipped Gym. The concierge and maintenance teams are also super kind and helpful. We are loving it here!