Mythili M.
Yelp
Let me start off by saying the food is fine. I was excited to try the pav bhaji sliders, and the mac and cheese samosas (x2) upon arriving.
But the service is atrocious. The gratuity is automatically added and I understand why. Absolutely *no one* would tip if given the option.
I had one of the least positive dining experiences ever here.
First off, we went for Sunday brunch. There were maybe 6 people (3 separate parties) in the entire restaurant.
It took the waiter 20 minutes to bring our first drink, which was a poorly mixed mimosa style carafe (blueberry flavor though, not orange, although regular mimosa is an option).
We ordered right away before he told us the kitchen was closing.
They first brought out the app and then the entree. And then brought out the wrong entree.
But the real issue with the service is that we absolutely could not get anyone's attention between drinks. I think someone came over twice to get drink in the 90 minutes we were there.
And when I say I couldn't get anyone's attention, it went from looking around to see if we could catch anyone's eyes, to waving to catch anyone's eye, to waving both hands wildly above my head (no response) to just standing up and going over to the waiter--who was just standing at the bar (not servicing any other tables) to get his attention.
The second time we tried to get someone's attention, someone at another table finally caught our eye and waved down the waiter and pointed him to our table.
We also did the bottomless special (which comes in carafe and when we asked to the other flavor) we were told our time was up--which is fine, except for the fact that we'd been trying to get our waiter's attention for 40 minutes out of the 80 minutes we were there.
Finally, when you check in on Yelp, they offer you a seasonal drink/shot. So we asked our waiter about it and asked for one shot each.
He took about 15 minutes to bring those over (again, two or three parties in the restaurant at the time, for a total of six people), and when we asked what kind of drink it was, he told us it was a "lemon drop".
A lemon drop is a specific drink. It is *not* any drink or shot that happens to have lemon in it, FYI.
The icing on top of the cake is that there was a table near us who we overheard saying to the staff "we work in hospitality and we have some feedback for you." So it seems very clear, we weren't the only people who had a negative experience.
The restaurant has since changed its name, but I suspect nothing else has changed.