Shay C.
Yelp
3 stars as a first visit ONLY because of the chef and general decor...with that said...
I pass this place often. Finally one Wednesday night around 7 PM, it's brightly lit sign finally seduced me after a long meeting and local shopping spree which had my stomach sounding like it was revving for tryouts at the Daytona nationals.
Struggling in with multiple shopping bags, I plopped wearily down at a table. I was shortly greeted by a very young studious looking waitress who almost comically looked as if she was playing dress up. I was handed a colorful brochure style menu from which I ordered a bacon burger deluxe (no cheese please). I also asked for a serving of iced tea.
I was given a glass of water with a straw and as I sipped it, I took a good look at the place. Brightly lit, clean looking, COLORFUL table setups... a little kiddie playland themed for my taste with all the primary colors at each table. Meh! It seemed to have a bar on the back left and centrally located in the back was a beautifully decorated wall that led as I found out later to stairs on the right (not sure where those went up to) and restrooms on the left.
The waitress stood near my table for a bit so I tried to talk with her to throw off the feel that she was hovering without cause. "Nice place,,,How long are you here?" I asked "I'm new!" she responded. Mentally shaking my head at her I tried again...(clears throat) "I mean this location." Her response was "Oh...I came to work at 3 today and will probably be here til 10 or so" At that moment... she appeared in my mind as a bobble head that somehow had been brought to life by a modern Papa Geppetto and given a job so that she and Pinnochio could make ends meet in the real live world. (sigh)
She brought to my table a bacon CHEESEBURGER with a pickle wedge and small dipping container sized coleslaw. I blinked at it, too tired to complain about the cheese I had specifically not wanted. The iced tea was brought in a plastic 8 oz? take out cup complete with lid minus straw. (sigh) no problem. I just recycled the one from my water glass. It tasted like the powdered Western Beef Ice Tea Mix kind. Does that make it "home made?" HOWEVER...Where the &*%#* were my damn fries! Furthermore... was I supposed to throw back the little packaged cole slaw like a tequila shot? No silverware huh? That told me fries would not be joining my burger. I made a note to be sure they would not make my final bill.
I did enjoy the burger which was perfectly grilled, flavorful and juicy. (Chef shoutout!) It was the burger that made me more forgiving of the blundering waitress at this point. I decided to order something to take home for my hubby. I asked the waitress if the Monte Cristo Panini listed as turkey, ham,cheddar mayo could be made without the ham. She looked completely confused before chatting with the chef responding "the menu says it comes with the ham" As hubby does not eat pork, I instructed her to forget the Monte Cristo and I ordered a cheese steak wrap.
I asked for the restroom and was presented with a key attached to a hefty steel bar. (gas station status) I was directed to the left of the back central wall. On the door of the ladies room was a handwritten sign declaring the restroom off limits to those who were not customers. Entering the small restroom, I fell in love with the tiled cabinet and beautiful floating bowl sink. That was the end of my fascination as the bathroom smelled of urine and needed a cleanup of the tissue strewn floor.
I returned to find that my bill was almost $25! Say What???
Looking at it I discovered that although I had not been charged for the eloped fries, I had been overcharged for the bacon cheeseburger by 50 cents. The Monte Cristo panini I had not ordered due to its pork content had appeared. The cheese steak wrap was in its rightful place. I pointed out the errors of the bill becoming annoyed when I had to show her the menu to correct the burger price. The chef had already prepared both the cheese wrap and the Monte Cristo and shot her a blood freezing glare when she asked him to unpack the Monte Cristo. He looked over at me shaking his head in frustration but flashing me a smile nonetheless. Kudos to him for holding his cool!
The bill was retotaled and came down to about $17.00. I couldn't resist informing her that her final error was not showing the customers the tax amount after the subtotals on their bills to avoid discrepancies. She thanked me and I offered the inexperienced soul encouraging words for her waitress career.
Because I enjoyed the food, I will return and hope that this particular waitress has improved or that she is not present at all when I arrive.
SUMMARY
Go for the food! Well done for sure! Avoid the waitress of small frame, dark hair, wearing glasses if you want to be serviced by an experienced server. I will update this review in the very near future