Mama Shelter Marseille

Overall it was a below standard stay. Staff were hit and miss. Some were lovely and really helpful, others had a bit of a attitude for some reason. I feel like the room would of been better with carpet. Expectations were high given I stayed in Mama Shelter Nice when they had just opened last year, so staying in Marseille when it has also recently opened I was excited, sad to say it was disappointing.

Very comfortable bed, helpful staff. Luckily I travel with black tape as the TV led indicator is too strong. Good A/C 👍 Just the location seems sketchy, otherwise nice hotel. Also you have to pay quite huge deposit that booking.com don't notice you about.

Always nice staying Mama Shelter. Anywhere. In this instance the room for my girlfriend and I was a little small for two and situated directly next to the lift shaft, which sounded likes a space craft descending to earth whenever in use! Friendly, helpful staff 👍🏼

Great staff, great rooms, wonderful bedding, very good breakfast. Besides, this brand is funny, creative, and the dècor is amazing. Marseille is about sea so ... Really amazing! By the way, having a microwave in the room is a really nice idea.

Huge room for a great value and super cool vines with a great bar and food. A bit of a walk to town, but easy to get a Lime anywhere.

Grand Hotel, very noisy at night, but quirky and individual. They should get rid of the masks from the bedrooms, a quirky step too far

The best thing about staying here was the people - lots of helpful advice from the women on reception as I had to get a very early train from Marseille St Charles station and hadn't used Marseille's metro system before. They gave me a great map and a confidence boost. A good buzz in the bar/restaurant. A couple of niggles about the room - I ended up fixing a piece of cardboard over a light on the broken climate control that kept flashing through the night - but nothing major. Rooms are small but prices reflect that, I think. Am looking forward to staying again.

Always happy to go back to Mama Marseille.|Very warm welcome|Cleanliness is spot on, not a finger print in sight in the bedroom.|Good sleep in a confortable bed .|Excellent breakfast,and on that subject, congratulations to Mama for keeping the high standard of quality and variety of breakfast.|It’s impressive.|See you soon|Patricia

Mama takes care of you. Mama loves you. Mama has good wifi. Mama has a restaurant. Mama....okay, you get where I'm going. This place really plays up the whole Mama thing. We stayed at Mama Shelter in late June for two nights, non consecutive. The rooms were very clean, and relatively comfortable. TV is via a mounted apple display but it works. Wifi is fast and reliable. My main complaint about the room is that the water smelled very strongly of sulfur coming out of the tap. On our second night there we had to be moved to another room. The restaurant is pretty good, especially breakfast. Dinner is good too but it is remarkably expensive for not fancy dining. There is parking downstairs. For some reason they put the pay station close to a wall that you then have to go around in order to get out. It's very hard to make that cut with anything other than a tiny car in time to beat the closing garage door. The staff was very nice and spoke multiple languages. I think the place is a tad much for the money but I'd stay there again.

Smartly designed boutique hotel makes for a great stay in Marseilles. Doesn't look like much on the outside, but the interior design and the rooms are well put together with an attention to detail and good amenities. The rooms are loaded with tech, with a large screen that offers everything from wifi code to touristic information. Front desk was super nice in advising restaurants and nice walks (about 15m walk from the pier, 5-10m from a super cool neighborhood filled with street art and world cuisine restaurants).

Anyone who is thinking of getting into the hotel industry should spend a few nights at this place. The level of attention to detail here is phenomenal. From the cool deconstructed denim aprons on the wait staff and the giant Mac screens in the bedrooms loaded with cool, free movies to the local vocabulary lessons on the concrete walls, no detail goes overlooked and the results are sheer perfection. In addition to a fab night's sleep in our hipster hotel our impromptu late afternoon lunch was much better than I expected. My dish of the day -- seared salmon served on top of a heap of sauteed zucchini -- was an excellent way to kick off a weekend of sun-filled fun. Plus that open air patio with the giant chess board and Pastis bar is pretty freaking cool. That said, I would have loved to have had the same hotel in another hood. Walking around that area at night had all of my native New Yorker antennae on high alert. There was probably nothing to fear, but the small, dark streets around the hotel weren't the most reassuring. Had I been traveling alone I would have felt really uncomfortable going to and from on my own.

This place is amazing and looks similar to the Paris hotel and restaurant. Amazing food through and through. Crowd is young and sexy.

I have to say that the place is great, the service is excellent and the food delicious. So why the "so so" rating? Well, I had made a reservation with the idea of having a romantic dinner with boyfriend. I picked a Sunday so there wouldn't be that many people. Although the aforementioned aspects were great, I got the famous corner table for two, which is stuck between the bathroom and the outside patio door, which means that we intermittently got a cold breeze from the outside, or the sounds of the noisy hand-dryer in the toilet (luckily, no smells...). Last, but not least, there was a whole family having dinner at this place (why!?), with a small child and a baby, both of which took turns crying and whose parents just simply ignored them and kept on sipping their drinks. The waitstaff didn't do anything. So, overall, it seemed like a great setting for a romantic dinner, but then, it wasn't. At all.

decent dinner, pleasant service, and good vibe