Mamajuana Cafe The Bronx

Had dinner with my sister here. It was a Tuesday evening, plenty of seating available, they accommodated us with a table outside as per our request. We ordered drinks and an appetizer. We ordered the maduro relleno to start, chuletas and rabo al guiso. The dishes were pretty tasty. The sangria was awesome too. The server was nice, but as the night progressed we saw less of him. It was a good nite altogether. We will def make another visit in the future.

Complete and utter transparency: Prior to arrival, I called to ask if I needed a reservation, the staff member told me yes. I made a 3:30pm reservation on a Saturday. Arrived at 3:45pm. When I walked in they were ready to seat me without even asking about the reservation. It took 5 minutes for staff to come and address the table, which was odd because the restaurant was empty. Our waitress was inattentive during our dining experience; which aggravated me because as you can see in the photos, the place was empty. Every time we looked up, she was too busy smoking hookah and hosting conversation with her friends at the bar. Food finally comes and it's not even hot. It was as though they cooked it and had it just sitting in the kitchen. I had fried pork chops, rice and beans, and my friends got the bento box. The pork chop had an odd taste to it. It also lacked flavor! I'm aware that vinegar is a staple in a Hispanic kitchen but that was all I tasted. No spices, no Sazón, no adobo, JUST VINEGAR. The meat tasted almost rancid. My friends didn't care for their food either, it lacked flavor. Then when asked how the meal is, I honestly explained I didn't like it and gave reasons why. They offered to change it for something else and I said no thank you because my friends don't like their meal either. To make matters worse, our waitress gathered with her coworkers near our table to talk badly about us in Spanish because they assumed we didn't know Spanish. I guess employees don't value quality customer service when they know gratuity is automatically added. The best aspect of the restaurant is the busboy who frequently checked to see if we needed more water. When we left, whatever little bit I ate, I vomited. I was sick for the rest of the night. I will never go back to this place!!

I've been here a few times and I enjoy myself each time, especially for brunch which turns into a live club atmosphere after 3:00/3:30P on Sundays. A negative is you must check your outwear unless you plan on keeping it on and it's a $1 cash fee. Another negative is the tight ladies restroom, especially for anyone of a larger figure, the ladies restroom always fills up much faster than the men's restroom so I feel there should be more stalls available, etc. Overall, it's a great environment to dine and party all in one.

I went to Mamajuana for my birthday, and they did not disappoint. The atmosphere was beautiful. The staff was very professional and friendly. The food was really delicious. I got the mama de la mama sushi- delicious. It's a restaurant and bar. They have hookah as well, if you're looking to just have drinks and smoke with a few friends or have dinner with family. They have a photographer on site that can take pictures if you're having a celebration. If you want the photos framed, it's $20 each. Overall, it was an amazing place and service.

Very clean food and presention was amazing food taste great drinks was on point all staff was very nice and waiter was attentive all around great experience. It was not packed when I went because I was there at 530pm place starts getting packed from 630pm on

I went here on Tuesday evening knowing my friends will be playing in the band at this restaurant. I ordered a Mofongo mix with Shrimp. Ohhhh boy super delicious blew out my mind to find it so tasty. The shrimp were clean and I didn't see any black veins left in it. I can be very picky with that. The dish was really good, I will definitely go back for more Service was slow, I was seated at the bar but the bartender couldn't keep up with the amount of people, maybe having an extra one working might work specially when the restaurant is having an event. Street parking is the only option and for me that night was a bit tough. Definitely will go back Just to think of the dish my mouth gets watery. !=

Hands down a vibe. The brunch was fun friendly and live. Too loud damn near bust my ear drum but that's just the old man in me talking lol food was meh but drinks flowed freely and music and atmosphere made up for it. Was a def highlight of our visit back home.

Place was great!! As soon as we walked we were greeted right away and sat in our seats. Food was amazing as well and our server was always around when we needed her

Food was great. The waiting is terrible the waiter was the worse. The tables were sticky and the man gave my daughter a menu dirty food attached to her finger gross. I ate outside the music was to loud can not even talk. Bad hospitality Also most important there was lipstick on my water glass I told him to change it

WARNING!!!!!!!!!!!! False advertising Warning!!!!! Bartenders getting mad because u ask for a receipt... waiter trying to talk in Spanish about me and I had to get crazy with him and make him aware that I speak Spanish ... never come here on a Thursday... if ur at the bar the hookah is free with your order and your drinks are happy hour.... if u sit in the dining room area your drink is not happy hour and no free hookah unless u spend $45 on a house liquor pitcher or a topshelf mix drink pitcher that is $105 ... this brand MAMAJUANA IS TERRIBLE... if u had skilled bartenders then I would say it might be decent but you bartenders struggle ... oh if your not Spanish it order to get the free hookah I will be reminded that u must tip hookah guy .. and if buy your drink at the bar u are reminded that you can't sit and. Drink your drink in the dinning area you have to stand ... attend all three below

What a great experience I came to their happy hour on a nice Thursday afternoon. They have free hookah until midnight every Thursday!!!!' ( they just requested a tip, any amount) The food was fantastic The music was lovely And the service was great I'll definitely will be coming back soon

I've been here a few times and realized i never gave them a review. So just went yesterday to celebrate my bday. We had a party of 15, 13 came. This is a place of you love to party. They play all kinds of music. And for the price you get unlimited mimosas or sangria. You get two meals. They do come kinda of back to back. We packed the second meal to take home. They don't charge you for bringing your own cake but they don't cut it you have to do it and they didn't supply a knife. So we were cutting a fondant cake with a butter knife. Besides that the food and drinks are good. There is even like coffee cake on the table when they sit you down . I must say the way they sat us 2 of my party weren't next to us they were behind us which was kind of annoying. Our waitress was Rosa she was great. Will still come again.

The only thing that I could say about this place, that is positive is that the food tastes good. But aside from that the service is trash unless you're ordering bottles making money for the business and the service staff they don't care about you and I noticed something last night when I went with a group of friends I was sitting separately from them they tacked on their own tip for their trash servicefor a table of one isn't that fantastic? This place is a rip off and I will never be walking through the front door of this place again.

Very rude and unprofessional management. I am allergic to shellfish and I found a piece of shrimp in my food. Instead of offering a solution the manager's response was "they don't have shrimp that size". Really? I had to go buy Benadryl to avoid an ER visit. Will never return .

HORRIBLE Service Food Management Etiquette Bad experience on March 19, 2024 Waited over 2 hours to eat my guests left without having dinner.

We stopped in for a few appetizers. They were all very good. The bar was crowded for a Wednesday evening! Service was good. We were seated and served very fast. We had, rice and beans , guacamole, empanada trio, tostadas. And the red sangria was very good.

I just felt like they do not give you enough food for the price. That mini Mangu BS needs to be stopped. It was literally three spoons of Mangu.. The friend I was with told me brunch is usually that way, so don't go for brunch. We had to order 5 dishes for 3 people because everything was so small. Drinks are excellent but prices are high. Not a fan, but mimosas carafes are $15... I added one star for that!

Food was very good and tasty I had the chicken with mashed potatoes and veggies. Service is very attentive, they come around and check on you frequently, even when it was crowded we had great service Ambience is cool, music, tvs, livley spot, very friendly atmosphere. I noticed they hookah as well. Om not too much into hookah, but the place it nice a big and spread out the hookah didn't bother me at all. Good for a date night, or dinner with friends. I had a very nice dinning experience

I recently visited this establishment because of their reputation for good music. They had a famous DJ that kept the crowd alive and dancing all night long. The drinks were also pretty good, I ordered a margarita and two mojitos. They also have hookah which was great. The service was pretty good, Cindy (manager) was making sure everything was in order and always paying attention to everything. The security from this place was also good, this place closes at 3:30am but they do not allow anyone from outside after 2am to ensure the safety of everyone inside. Bonus: the brunch here is the best in town! If you're looking for a good time, delicious drinks, and hookah, this is the place to go. I highly recommend checking out their brunch menu and catching one of their famous DJs.

Brunch is a rip-off but delicious. I guess I'm just used to getting a lot of food. The presentation was beautiful but a teaser so if you are hungry you will have to order more than one item from the Brunch menu. A group of 4 and we had to order extra items when we saw the amount of food. They have mimosas $15 per person so don't think you will get a pitcher and glasses to share like other places I have dine at, one glass per mimosa order. Ambient was beautiful and loud so not a good place for intimate meals. The service was OK, nothing to brag about

Your Local Fat Guy here, I went to this place for a friend's birthday celebration a few months back for my first time. It is a very lively place for Brunch as it has a a DJ and entertainment for guests. Definitely a great place for parties/celebrations. The enviroment keeps gues lively and happy. The sheer amount of people lined up befor opening game the the impression of a frequented restuarants with loyal patrons. Once inside, it was well decorated and the the staff is always on their toes ready to help at any moment. The food portions are very healthy and satisfying. The bottomless mimosas and sangria is great. Only loses one star due to how crowded it does get which is part of the fun but it does become a little of a chore to get to the bathroom when needed. Otherwise, I can easily recommend this place to family and friend sto check out.

Had a Birthday group of almost 40 ppl. On 2/17/2024. Spent 5k they treated us nasty. The food sucked and the service is trash. Place need proper ventilation for hooka smokers. Never go there again. Over priced for trash service

El servicio fue muy malo y exigían que compramos una botella de licor si no te tenías q levantar y aun así yo estaba comprando tragos y por último te quería robar en tú misma cara poniendo mas tragos q yo no me estaba tomando

I can't believe I didn't post pictures from last year. Aunt Alice from Staten Island came and Poo Pringle all came out to Celebrate Dominic's Birthday AKA Papa well his Birthday is coming up again in 2 months guess where we will be? Mamajuana CAFE. We had such a great time the food was Delicious as usual the Atmosphere was happy as usual

I went here on a Sunday with a group of my family for a Mother's Day celebration maybe 20 of us and i would say i enjoyed the view the waiter was nice and didn't do nothing less then attend to our needs. But the food was hard it wasn't cold Just wish the food was better and we didn't have to call the server so many times to fix the problem. But i would say it was a good experience over all

The menu was confusing. I asked the waitress how a Spanish restaurant had no rice, she starts to break down all the kinds they have but not on the menu. Food was bland And why don't they have a section for hookah. Why I gotta smell that while I'm eating? Do better !

Terrible service at the bar on a Thursday night for happy hour. One female bartender and she was busy taking shots instead of taking my orders. Had to ask her more than once for my drink and she told me to wait while she took a shot and still forgot my drink. Half hour later I got my drink finally

This is typically the go to place my boyfriend and I go for some good inexpensive hookah and some great food but I must say the service tonight was horrible. My friend got there before him and I, she was sat a table away from the DJ booth next to a grad party. The woman comes and takes our order for drinks and asks us if we desired anything to eat...we said no and she proceeds to tell us your policy on how we can't be seated at a table if we don't eat food. Which I explained to her we may not each want an entre but we would do an app and we just needed more time. She said no that we needed to get a full meal which is policy and if we didn't comply we would have to go to the bar. I informed her that as a person who comes here quite often and just has ordered apps I have never been informed of the policy. She then asked us if the hostess explained the policy too us which I told her she did not. She runs up to the hostess and then the hostess came to us to tell us the policy in which I explained to her she DID NOT say that when she sat the first person initially. "Well that's policy you have to order a meal in order to have a table" and she walked away. No apology for seating us without PROBING correctly. Or even just waiting to see if we decided to get a meal. We ended up moving to the bar in which we observed for the next hour that same table being VACANT and people from that grad party seated next to ours taking over the chairs and the table to make a lil more room for their party. They clearly had not reserved that extra table. Making us move wasn't the problem. It was more so the attitude. You work in the service industry. The least your servers can do is APOLOGIZE FOR THE INCONVENIENCE! Not just come to the table demanding us to move or looking for a different worker to see if they told us the policy or not. There was no kindness nor hospitality involved. Do better.

I want to begin on a positive note. The food and drinks were phenomenal; I must say. Now the service? That's another story... actually it was one nightmare after another. I took my best friend and family to celebrate her birthday. Our waiter was not attentive, and did not check on us, ever. We had to struggle to get his attention every single time. However, he was quite diligent when it was time to close our tab, reminding us 3-4 times that he had to go. At the end of our dinner, I informed our waiter that we would like all of our food "to go"..."todo para llevar". He failed to communicate this to the person clearing our table. The gentleman began stacking all plates for disposal. When we attempted to tell him that the food was to go, he blamed my friend and said "she said that it was ok to take". Ummm yes... to pack up, not throw away. We communicated to the waiter that it was my friends birthday and requested dessert and the birthday celebration. The team was seen coming out with a sign and dessert. We all watched as they took the sign ( with her name on it-spelled wrong but whatever) and celebration to another table! Needless to say, the surprise was ruined. I communicated my frustrations about our food and the ruined celebration to the manager. She stated that the food that was disposed of would be replaced, and also the birthday celebration done again-to the correct table this time. Also, she provided a round of shots for the table. Although initially disappointed, I was very grateful. A few moments later, the manager pulled me to the side to indicate that the disposed food was being replaced, but made as a much smaller version, as she "looked in the garbage to see what was thrown away, and there was only half left-so she decided to have them make a smaller one". PAUSE- Girl....... You looked in the garbage to verify? And made this decision ? ok ... whatever makes you sleep well at night I guess. The final straw was the following.... We had a table. We were informed upon reservation that after dinner, you may remain at the table, so long as a bottle is purchased... which we did. After some drinks, we decided to go to the dance floor for some dancing. Upon our return to the table, the entire table was cleared! All drinks, and bags of food that remained were gone! This could not be real... smh. I asked why it was cleared?! The manager and staff stated that they thought we left. Without the food? And bottles, and water we were coming back to? She said they saved the food for us.....So then why would you clear the table?! Don't people leave their table to dance, and then come back? Why wouldn't you verify? (Like you so diligently verified the amount of food that they threw away....) Especially after all of the epic mistakes made? The manger proceeded to become increasingly argumentative, as opposed to acknowledging the error. Needless to say, I was so disappointed with the outcome for my friend's birthday. Although she was very appreciative... enjoyed the food and music.. and each other at least. If you're going to do a job, do it with some respect and integrity. Be attentive...Also, being humble after repeated errors goes a long way.

Came here on a Thursday night after work without reservations and was able to get seated right away. In the past, I've always enjoyed my time here specifically on Thursday nights because of their happy hour specials and free hookah. It was a different experience this time around. They seem to have opened up the back parking lot and turned it into a outdoor dining patio. The tables seemed to be placed at a good distance (keeping the 6 feet distance rule). The staff were all wearing masks and disposable silverware was provided. Ok, let's get to the food ! Drinks: I ordered their passion fruit margarita and my date went with their passion fruit mojito. No complaints ! Both were tasty and delicious. It did take a while for the drinks to come out but we didn't mind. Food: For starters, we ordered the empanada trio which was supposed to be a mixture of chicken, beef and pepperoni pizza but instead the order came with just beef and chicken. Nonetheless, they were a good start to our entree and very appetizing. As for our main dish, I went with their classic "Hamburgesa Mamajuana" ( a burger) which was pretty standard. Asked for it to be well done and midway through found it to be a little too pink for me. My date went with their mofongo de puerco which translates to fried mash plantains with garlic and pork, served with pork belly and creole sauce on top. I was lucky enough to get a taste of the mofongo and I can say that it was pretty tasty and flavorful. Hookah: $30 (cash only) Ambiance: music playing in the background Service: Although our waiter was managing multiple tables, he did make his way around a couple of times to check in and was attentive to our needs. Overall service was good and quick!

Went here for the first time and was not impressed. They didn't have as much drink options as the other locations and that was our main reason for visiting. The drinks we did get was very good tho. Definitely recommend the passion colada!! The food was ok and the staff was very friendly and courteous. I would try the location in queens or Jersey next time tho

Drinks and food are delish but if you come here on a weekend especially when the weather is nice, you will not be able to even move. It gets superrrrr packed and crowded. Standing at the bar is a mess bc the staff is trying to get by and serve tables. It's a constant shuffle. Deff not a spot to just stop in for a drink.

Went here for a date and had a nice experience. I had the mofonguitos and red sangria. They were both good, the red sangria did not have much fruit which was disappointing. The music got very loud almost club level by 11ish so not ideal if you're trying to have a conversation. I think they should create a division between the eating area and a mini dance floor for those who want to dance. The service was ok. They did not stay on top of the water. I had to ask several times for it and I was told the hookah was not all that. The worst part is every time they Change the coals they charge. I think that's a bit of a scam. I've been to plenty of places even some really Nice spots downtown that don't do that. I also didn't like that they were a bit aggressive to kick people out at closing. There were some ladies in the bathroom and a guy was sticking his head in telling us to get out. Not a bad spot if you're in the area but not a place I would go out of the way for.

warning do not waste your time or money going here. upon arriving i had till 10:30 to dine. i arrived at 9:45pm. before i could even take off my coat i was told by the waitress i need to order now. i was with a friend and she didn't want to eat because of the limited of time we had. so i ordered my dinner. i wanted to try the spot since i never been. i was okay with rush eating.. we ordered drinks and hookah and the waitress came back to our table 10mins later without our drinks to say since my friend wasn't eating i could not sit at the table. mind you it was the tiny table. school desk size. i told her i was told by the hostess i can eat my meal til 10:30 . as long as im spending money what the problem. plus you ain't bring me out my food. so i stood up to use the restroom. when i got back my order still had not come out. she managed to move the hookah to the corner of the bar. and handed my friend the drinks to hold because she could not sit it down anywhere.then handed us the bill. they are disrespectful. i was disgusted. the food is not like the menu. i spent $154.00 less than 30mins. money was not the issue. i really wanted to eat so i waited for the food.i took the food to go and the food was disgusting. never again. ===she was giving racist.== no stars .

I'm glad this restaurant has is doors open throughout this COVID-19 I went tonight and I was satisfied with their cleanliness, social distancing and enforcement of mask wearing when away from your table like going to the restroom. The food was on point so as the drinks. The service was good.

It would of been no stars if I could. The customer service is HORRIBLE. It was a private event from 6-8pm I was traveling from Jersey and she told us the event would be over by 8. We reached location @8:10 to give enough time for the party to end. I stood outside and noticed it was 8:45pm so we went inside to ask for and update and the aggressive manager Carlos had an attitude. My cousin asked to go to bathroom because she was pregnant. He firstbsqir he didn't have a bathroom. Then he said only for paying customers. Then Spanish girls asked the same thing and they were allowed to stand inside and wait for table. Not to mention they wasn't social distancing and doesn't have mask. He said he refused to serve us. And called his friend (who was a cop) to escort us out. They came and doesn't understand why we were being kicked out.. I been to the one in dykeman and love the food but this location put a bad taste in my mouth. Carlos is very HOSTILE AND TYRANT. Bad customer service. How you make reservations @8 can't get in. Ask @8:40. And refuse service. Currently filing a complaint for racial profiling. If you don't speak Spanish, be careful. They will treat you the same. It was very unprofessional and. Distasteful. Currently in a Uber back to jersey. A waste of $140 roundtrip Uber. & to think I was excited since 5 to get treated this way. It was not like I could of ate anywhere else it was @9 when I was refused

I went here Friday night to celebrate a family member graduating medical school. My main complaint is that service kinda slow. I waited a while for a server and when someone finally came they turned the glasses over for our table and then leaves without taking any drink orders. It was busy but it wasn't that packed. My vegan dish Chino Latino was delish! I'm not sure what the rest of my group had but all 4 of us enjoyed our food very much. DECOR: It has an area you can pose for pictures with a backdrop and flowers for IG. The decor was nice too I liked the large authentic pictures of people they had on the wall. We didn't want hookah but they sat us next to someone blowing hookah in our direction. I personally didn't like that there should be a section for people who want to do that. Overall I give this spot an A for food and vibes but I had to take a star off because the service was slow.

I ordered the 1/2 pollo al horno it was alright not the best I've had, not something I would order again. The entree comes with vegetables and mashed potatoes; the vegetables were good, the potatoes tasted good reminded me of the boxed potatoes they give at school lunch. For dessert I had the molten lava cake, it tasted a little burned and it didn't have lava coming out the cake, it's poured on the sides of it but it was very pretty. I sat outside and enjoyed the atmosphere, the restaurant is very pretty and the waitress was kind, I think that's why I'm not giving it 2 stars because of the atmosphere and the service I received was good.

I know better and we had a choice, but for convenience sake we forged ahead anyway hoping to beat the odds. To me it seems so lame to want to copy other NYC establishments by having unnecessary blaring music when the atmosphere calls for a smooth upbeat, chill afternoon. Not sure what they're trying to prove blasting the music to the point that you almost need earplugs. I ask, 'do you see anyone dancing?' 'Are there people dancing on tables and having a brunch dance party?!' To answer, no! There isn't any of that going on, and to add it's a local family restaurant with kids, not a brunch spot or club in the meatpacking district. I will say that I get it, honestly I do, because I know this place carries a rep for that Friday/Saturday afternoon/evening hot fun. But your decibel range was a tad bit over and warranted it lowered a smidgen. Not adding much to the positive side of this review, picture a now near empty, brightly lit restaurant, music still blasting unnecessarily, a group of middle aged dinner patrons walk in, waiting at the hostess stand, no one to greet them, staff walking around not acknowledging them and the music still blasting. Certainly not the right tone or an inviting atmosphere. Needless to say, they walked out. The sad part is, the restaurant itself is aesthetically pleasing and has potential. I have more to say, but I'll leave it at this. RATING: +1 for the attentive server; Brandon +.5 food -.5 food service (wait time) -1 Lackadaisical staff and management -1 automatic 20% gratuity notice not posted

I can't even freaking formulate my thoughts on this one...... Brunch for $24.95 consisted of Unlimited Mimosas (maybe Sangria?), appetizer and an entrée. My salad with Roasted Cashews and Queso Tropical, was good and different and the best part of my Eggs Florentine (without Hollandaise) entrée, was the Spinach and perfectly poached eggs. Music was dreadfully loud, to the point that I was screaming, my jugular vein almost popped and trying to carry a conversation with my friend, was unlikely. Service was terrible and honestly think, the most heroic move came from Brandon- a 20something young gentleman who although wasn't our main server, was very pleasant, well mannered and looked out for our Champagne and Mimosa beverages. (While our main server was lost in limbo and inattentive throughout our meal). I was giving Mamajuana the benefit of the doubt and thought that maybe this was an 'off' day, but it's just how they do. I also wanted to gel with this place, but this is one so-called Dominican place gone bad and totally ghetto unfabulous.

We tried to return to this place after a bad experience with their food years ago and big mistake. This time, we didn't get to make it inside to eat. Terrible service. When we arrived and went in to the hostess, she said they were closed until 5:30 and it was 5:15 and although the door was open and there were people eating and getting served, she said with an attitude, "yes, we are closed". When we asked why and how were people being served, She rolled her eyes and said again with a sarcastic smile "yes, we are closed". My husband asked again, how are you closed with the doors open and people eating in different spaces and she said, "well, there's a party in the back". Worst experience.

This place is hip and the ambiance is amazing. I came on a night when they had this DJ who had a voice better than Sam Smith! I am not exaggerating! I came here strictly for the Remy Sangria. It was a beautiful atmosphere w/ hookah. I am definitely coming back to try some food next time!

What can I say, the food was cold, service wasn't great and in the washroom they had toilet paper to dry your hands. I would not recommend this place at all. Go down the road to Havana cafe.

My gf wanted to bring her sister here for a birthday celebration so I made an 11:45p reservation for a table for four for my gf, her sister, her sister's friend and myself. My gf's sister and the friend arrived first and we stood outside, catching up for some a few minutes. It's no secret that I'm in the final weeks of pregnancy and I came out, solely for support and to help celebrate a friend's special day. I am very obviously pregnant and despite the bouncers seeing me in plain view, no one approached us regarding the fact that I'm expecting. We finally started to walk towards the door to show our identification for entry and the bouncer at the door checked my gf's sister's ID, then her friend's and when it was time to check mine, he simply pointed at my belly and shook his head, telling me that would not be allowed entry. I asked why and he told me that it was for my safety because I'm very pregnant. Never having ever been refused entry in a bar/lounge my entire pregnancy, I proclaimed that I'd never heard of such a policy as just last week I patronized both, Plunge Rooftop at the Gansevoort Hotel AND Down The Hatch in the Village with no issue (follow me!). He then stated that it was the sole policy of Mamajuana and that I would not be allowed inside. I asked for management and Carlos came out to speak to me, basically echoing the same thing the bouncer at the door said. I asked him if he was the manager and he said that he was head of security so I asked to see the literature regarding said policy because I was perplexed as I've never heard of a policy in NYC where pregnant woman have to, either sign a waiver in order to gain entry to a bar or not gain entry at all; the waiver, he explained, they did not have on hand. I again asked for a manager of the establishment and was told that there was only a general manager on site so I requested to speak to him. The man came out with an attitude from the beginning and I immediately asked his name because I knew he was not going to be very helpful. He answered with, "What's YOUR name" so I bypassed the nonsense and just read his name tag; Mairobin was his name. My gf's sister was a little upset that they would not let me in, especially since at this point, her birthday was in a few minutes because it was close to midnight and she was vocalizing her discontent to her friend within earshot. I'm assuming the Gen Mgr did not appreciate her disapproval. After asking Mairobin a few times for something in writing that stated their policy on serving pregnant women and allowing entry of pregnant women, he turned right around on his heels and said he would not speak to me. Honestly, I can't tell you if he even had eye contact with me from the moment he came outside. The head of security (Carlos) tried to persuade him to stay and speak to me because I was calmly asking him questions regarding their policies but he was not trying to deal with any customer service at all. I took a few pics of him because I wanted to make sure I had a reference other than a name, especially with his behavior towards me and I really did not understand why I was being treated this way. I requested to speak to someone else in management but was told he was the only one on site. After a few moments, Mairobin came back out and told me that he would not speak with my gf's sister talking over him. She was not even present so I did not understand why he was bringing her up to me and I told him, I'd rather not speak about her and that I want to know about their policies and why I am not being allowed entry. He got upset again and said that I was doing the same thing and, again, walked away. At this point, I was just waiting for my gf to get there so I could leave. I held it together for the most part but to have a crowd of people, likely judging me, just because I'm out with girlfriends for a celebratory event made me want to crawl into a ball. It was embarrassing to be turned away just because I'm pregnant, made to feel as though I can't be out with friends and that I was somehow putting my unborn child in danger. It made me feel like they were insinuating that I was being irresponsible by wanting to be in that type of establishment when I was only there to be supportive and celebrate a friend's birthday. Not to mention that, nowhere on their website does it say anything along the lines of limited entry due to pregnancy because that is just as utterly ridiculous as it sounds. I feel completely discriminated against...all because I'm with child. They operate as a restaurant that turns into a lounge and my question is, had we made earlier reservations for dinner and stayed after they converted into a bar, would they have kicked me out? I mean, where would it end? This can't be legal and I'm determined to make sure that no one in my position ever feels as though they are being shamed for partying (responsibly or otherwise), while pregnant.

Worst service ever. I will never go there. Wrong crowd. Wrong service everything wrong. Definitely i don't recommend to going there. Zero experience waitresses. Yelp should do 0 starts

I visit Mamajuana often and I can say each time is a great experience. I recently went yesterday (Wednesday) and I made it during happy hour which was great ! Keep that going who doesnt love a good happy hour. I was also lucky to catch their comedy show as well. I will for sure be taking advantage of Wednesday Comedy Show more often. I always get a red sangria however, I switched and tried the white sangria. 5 stars all the way around.

I love hookah and I feel like I was ripped off or the hookah person doesn't kno how to pack a bowl. $35 per hookah no additional coals.

Waitress was great & attentive, drinks & music were amazing so were the appetizers, unfortunately when our entrees came my skirt steak was tough (I asked that it be medium) and the other steak was fatty and my boyfriend ate around it. We didn't want to ruin the night but they definitely need to work on their steak preparation.

Had so much FUN here!!! Came here on a whim with a friend for his cousins birthday celebration. We ended up getting here somewhat late (around 10:30-11 pm) which is significant because the later you get here, the likelihood you will be standing up all night on a Saturday night. Although it was crowded when we got there, there was still a lot of standing room. Around midnight, maybe a little before is when they started taking away the chairs and clearing the dance floor. This is when the place started getting packed! It was people lined up at the bar and everywhere in between. The music was a cross in between rap and Spanish (bachata, reggeton, and salsa). The crowd was very diverse and everyone was having a great time! The only reason I gave it 4 stars is because I didn't get a chance to try the food BUT I would definitely come back again!

This place gets a one star, because there is not a no star option, but let me say their hype about ladies night on Friday's and free open bar from 11:00pm till like 2:00am for ladies is bullshit. "Dique" You promote their place on IG and LADIES get free drinks. Well me and my girlfriends did the IG crap and NOT one drink was given.. we went to bar and the girl at bar said we needed to get a bracelet at the door, we go to door and the girl said that they pick you randomly. But then you have the dj promoting ladies night free drinks at the bar... LIES!! So they got all the promotions but no free drinks... Dj played same songs over and over.. What a game!!! Good job MAMAJUANA... Not a place for me to spend my $$ 2/6/2019- So this is the repeated response Mr. William Padilla has for everyone who has been unhappy at his location. Hell NO!!!! Mr. Padilla this was the 2nd chance at you place See picture below

The Mussels dish was definitely the star of the night. If you come here definitely try their mussels! Empanadas and mofongo were good. Drinks were underwhelming. The steak was OK but a little underwhelming. It could've used more seasoning. Overall it was a great dinner for a birthday but nothing extraordinary.

Coconut mojitoon point..I also ordered dinner but of course it's all gone and forgot to take a photo lol..I ordered white rice, beans, rotisserie chicken, sweet plantains and a green salad..typical Puerto Rican dinner right? lol..DELICIOUS..beans full of flavor not the ordinary watered down version..will definitely return

I came to Mamajuana on a Friday night with my best friend. The only reason I came here was because they advertise ladies night out with 2 hour open bar starting at 11pm. However there were no open bar and spent a lot oF money for small cocktails. Overall I had a great time with my girl and was pleased with the music selection. I will definitely come back again!

Here is an updated review to Mr. William P As I mentioned before, There is no excuse for disrespectful behavior toward any guests. I only became argumentative because of the disrespect i was given by "Cindy", i appreciate the correction. Giving out 5 shots of cheap liquor to rectify disrespectful behavior was not enough to stop me from sharing my experience. Please don't disrespect me by calling me aggressive because i used my voice to express the wrongdoings by your restaurant. That is called being assertive not aggressive. Like I mentioned, I continuously asked the waitress if it was okay that I was sitting there alone and that the party that was originally made for 7, trickled in. She stated that it was fine. During the meantime we ordered a great amount of drinks and appetizers. No one ever said a word. When we ordered our entrees all of a sudden there was a rush. Coming from a consumer's point of view, this was extremely distasteful and unexpected. In addition, there is no explanation for the manager "Cindy's" disrespect and rudeness toward patrons. I've visited Mamajuanna plenty of times and never had any issues. There were nothing but fantastic times. I can also recall going there toward the end of January and staying at a table longer than 2 hours without any issue. I've always supported your restaurant. However, the disrespect and lack of information is a major turn off. It would have been nice if all of the staff were on the same page. Also moving forward, it would be nice to inform your guests verbally as soon as they walk in that there will be a 2 hour seating. Opposed to waiting until we received our entrees to tell us that we need to leave. Especially since I've been there before and exceeded the 2 hour limitation without any issue. However, I understand there's a 2 hour limitation. Just make sure that everyone at the establishment is on board as well because we were being told 2 separate things. Lastly, everyone at my party felt exactly the same way and encouraged me to write this review because they felt disrespected as well. So please stop fabricating and admit your wrongs instead of going back and forth with your customers. You could of kept your 5 shots that you attempted to bribe me with in exchange for deleting my review because YOU know YOU did bad. Have a blessed day

I went to this restauranr without a reservation. The hostess said she would be able to seat us immediately. The place where she seated us was uncomfortable because the table was in cramped space. Although we could see that there were many other vacant tables in the restaurant at the time, when we asked her to move us to another table she said that there was no other table available. We then told her that since there was no other table that we would be leaving. She made no attempt to try to accommodate us. If we would give less than 1 star we would. We will not attempt to go to this restaurant again.

Took my daughter there for her 21 bday! She loved it. I enjoyed it but didn't like the fact that they've didn't check on us as we dined inside they were more with the people outside, Also the fact that the guy doin the hookah just takes ur credit card and doesn't give it back to you till much later. The DJ was awesome Good music and so was our waiter Food was awesome too

Went on Sunday afternoon. Waiting was about 15 mins. Social distance enforced. Wasn't a long wait for appetizers (empanadas) and entree. Don't have a pic of the empanadas because the baby ate in a flash lol. Couldn't taste the alcohol on the drinks but overall it was good.

Mama Juana was a complete disaster. Staff is ridiculously slow and unable to communicate well with guests due to their incompetence. We had to wait about 45 minutes for drinks and an additional hour for food. Our waiter never came to check on us, he was mia throughout the night. We gave them 3 debit cards and were returned only two. Had to wait an additional hour to have my card returned. We removed the gratuity from our check and they still charged us a 20% gratuity. Our waiter had the audacity to tell me "what's up with that?" regarding removing the gratuity. The environment is horrible, overcrowded with hookahs at every table, crowd is pretty ghetto. Surprisingly food was good but I would never go there again. If you like class and good service go elsewhere. This place is ran by idiots, the manager was unprofessional as well. This is in response to William from mamajuana, our waiters name was Eric (name on the receipt) and I don't recall the name of the woman who assisted us when I asked for the manager. She had several beaded necklaces on and blond hair. We went 9/22 (Thursday) and it was around 11:30pm.