Joanne P.
Yelp
We ordered in on New Year's Eve. My friend who picked up the food did not get a receipt. I called up on Tuesday being Mondays are closed. We need to find prices of a couple of dishes that were ordered being it was special made and not on the menu. The owner on Tuesday morning around 11 AM answers the phone and I explained to him i needed prices for some of the dishes . He said " it's on our menu " in an abrupt voice. I said , " these dishes are not on the menu, ". (which was two of them).
My friend had to pay back the person who paid for the dishes and needed to know the prices. I also needed to know if one of the dishes was done as a main dish which was gluten-free penne because it was in a pan that was full of the pasta like a regular dish, but was supposed to be a meal with pasta along with her grilled chicken and shrimp.
I told the owner what we ordered and he was giving me prices and when I mentioned about my dish as we were talking which was chicken picatta and the price, I said that was my dish and the chicken-and pasta was very dry, There was no sauce in my pasta or chicken it was very dry.! Abruptly he cuts me off and says to me in a very nasty voice, "Our conversation has ended, I am going to hang up now! I said I need to know the prices of a couple dishes so the person can pay the other person back. " Our conversation is over , " , he said to me, he did not want to discuss anything anymore. The moment I said something was wrong with one of the dishes. He didn't want to talk anymore. He wanted to hang up.
We have been faithfully going to that restaurant at least twice a month since he opened because we liked the food.
I would even recommend them to everybody that his sauces, and everything is very good , it is a great place to eat out or order . But after his attitude, I will never go back. He lost several people as customers. Very disappointed in how an owner can't take criticism. If he treats all his customers like this has business is not gonna be very much longer. As a matter of fact, now I will say something else because I couldn't say it to him he doesn't want to hear criticism but his chicken dishes. The chicken use to be thicker. The chicken now is cut so thin that it's over cooked and it taste dry like eating straw. , you can't even chew it . I used to love going to that place but I'm never going back and neither are my friends. They will not cater to him anymore. We spent around $200 for three people for New Year's Eve and to have an attitude like the one he gave me on the phone. We are not going back.