DaNaira D.
Yelp
DO NOT COME TO THIS RESTAURANT.
I do not write reviews often--but this experience was so unbelievably horrible, I felt compelled to say something. I hate that it has come to this, but at this point, it MUST be done. Mango Manguex was a complete disaster from start to finish.
I visited on Sunday, April 6th and was immediately met with poor treatment. I was sat in the corner of the restaurant and politely asked to be moved--either outside, upstairs, or even at the bar. All of these areas were EMPTY. The owner flat-out refused to accommodate me with zero explanation. It felt personal and unsettling. Who wants to sit tucked away in the corner at a brunch spot that markets itself as a "vibe"?
I ordered TWO mimosa flights and only received one. The second never came. Not once during the entire brunch did they check in or attempt to fix it.
Then came the worst part: My friend and I stepped away to the restroom for just 3 minutes--the building is only 900 square feet with one level--when we returned, our food had been thrown away. No warning. No question. No respect.
When we expressed our frustration, the owner offered no apology, no accountability, no concern. Instead, she told us she wouldn't try to rectify the situation even if we chose to come back again. After pushing the issue, she finally agreed to remake the food--but deliberately placed our order at the back of the line.
We then waited a ridiculous HOUR for the replacement meal. Yes, you read that right: They trashed our food after 3 minutes, and made us wait an hour for new plates--without so much as offering a fork or drink while we waited.
The entire time, the energy from the owner was hostile, unwelcoming, and full of attitude. Not once did she show an ounce of hospitality or professionalism. Just ego and entitlement.
This place has no sense of service, class, or customer care. I left feeling disrespected, disgusted, and deeply disappointed.
Do yourself a favor and do NOT come to Mango Manguex. Your time, your money, and your energy deserve better.