JingJing X.
Yelp
I placed my order at around 7:30 PM on a weekend directly from their website and showed up at around 7:45 which was my pick up time. The girl said they were super busy and told me to come back in 20 minutes. That's fine, I was going to eat in the park anyways and it was still somewhat nice out. After checking back TWICE (they kept postponing it) and over an hour after, my food was finally ready.
When the girl gave me my bag, there was brown sauce or dirt all over the side of the bag (see picture below). I immediately asked if I can get another bag. Instead of rebagging it, she simply looked at it and decided it was okay to just put another bag over it???
I got a zaatar flatbread with a side of chicken ($4) and a side of muhammara (red pepper based sauce). I also got a few unica (chocolate wafers) to try. I know the pandemic must have been rough, so I got a bottle of wine as well to drink with my friend at the park during dinner. The total was close to $50 for everything, including tax.
My flatbread had basically no filling (I got maybe 5 sesame seeds in total?? LOL) ... it was dry, mildly stale, and felt like it had been sitting out for an hour. I understand that they were busy, but at least try not to degrade the quality. The chicken was a bit dry, but it wasn't too bad. The only good part was the tablespoon of muhammara that I paid $3 for... though expensive, the blend was delicious.
Finally, I wanted to try a unica bar for dessert. They were sitting next to the warm flatbread when I got them, but I moved them as soon as I picked up my order. When I opened the bar, the chocolate coating was melted... clearly, my order was ready for a while just sitting on the counter for this to have happened or they didn't store the bars properly.
As if that was the last problem, when I looked at the wine bottle ($30), it looked like they took it out of a corner of the basement... (see below). The top was covered in dirt, the top of the label was stained, and the safety seal was possibly tampered with. They could've just rinsed it under water and I would've never had known, but seriously? Maybe that was the dirt that transferred on the bag but who knows.
Overall, this place has really good reviews so I believe it was just a bad day for them... probably won't be back soon.