Susan M.
Yelp
Ha. Not "World Class". Not even close. But okay.
My husband is Italian and we love going to eat in Italy where food is seasonal. There are good restaurants and bad restaurants there, as well, and we want to point this out because so many Americans probably over-glamorize Italian food that is served in the USA. The food at Marcellino ranges from very good to just okay. This was our second visit on a period of about three years. So we have had other dishes here. .What you are paying for at this restaurant is LOCATION. Basically, the high prices are due to their overhead, because nothing at this restaurant is terribly special other than the fresh pasta, but pasta is cheap to make, and the ingredients (such as imported ham or truffle) are used sparingly in their dishes. We really loved our cacio pepe pasta, but were dismayed that we cannot get fresh pasta as a first course that is simple (like, actual cacio e pepe sauce). But what they brought was truly amazing, just overpriced. The zuppa de pesche was not that great. Too tomato-ey, presentation not great, certainly not enough bread, but otherwise a good dish. Drinks and wine were good. And now here is the part about the service, which makes this place NOT a fine dining experience (especially considering what you are going to pay here): One server, Jen, was a very good server, but another server (young, blonde in either high school or college age?) was super sweet, but unprofessional and chatty. Told us what her favorite dish is and we don't want to know that. Food expeditors abruptly plopped down food and walked away. The owner (wife) walked by and glanced over (we waved her down) and we asked for more bread. She was obviously drunk on something. She waved her hand up in the air, and said that she'd send someone over with more. CRINGE. We did get our bread, but the wait staff as a whole was like something you'd get at Applebees, and when we pay these prices we would just prefer sober, discreet service. And how did we know it was the owner? Her photos are everywhere. It was strange to go into the ladies' room, which is too dark to see (and I was afraid my long hair was going to catch on fire due to all the candles) and see the restaurant's business card everywhere with the owners' photos, of course. And then there is the issue with where we sat. We had an early reservation (4:45pm) but we were put in the brick-walled room in the corner. My husband sat facing the wall, and there was a screen flashing vacation photos of the couple. Tacky to look at, when all we really wanted was a nice table with air-flow. This place is average, and WAY overhyped. We spent way too much ($325) on this experience (we spent a similar amount in Lyon, France at a Michelin star restaurant that was exceptional: 8 courses of food, five courses of wine -- and Marcellino's doesn't hold a candle to that experience!) So, we think Scottsdale is just gauging restaurants on their rent. There are better places to spend your money if you are looking for a good dining experience.
Takeaway for the owners:
Chill on your hyped-up reputation
You aren't the only game in town
Focus on the holistic experience for the guests. SERVICE and ambiance are just as important as delicious food.
TLDR:
Not bad, but not great. Not a good value. Won't go back.
Staff hit or miss (not all of them professional) and drunken owner (the wife). We spent $325 (including tax and tip) on:
2 Campari cocktails (1 each)
1 bottle of red wine (nothing special)
1 (shared) pasta dish, cacio e pepe, as a first course
2 salads (1 each)
2 zuppa de pesche (1 each)
1 serving, extra bread (you only get a small amount, and pay for extra)