Ellie Ava
Google
Visit on 7/11
We were visiting from out of town and were recommended this place, so we were looking forward to our experience. That said, I believe this restaurant may be better suited for smaller parties—perhaps four or fewer—based on our visit as a group of ten.
When we arrived, the hostess seemed visibly irritated when we mentioned our party size, even though we were polite and patient. Once we were seated, it took quite a while for our server to greet us and take our drink orders. Unfortunately, the service throughout the meal continued to be slow and inattentive. The server appeared overwhelmed and seemed frustrated when we made standard requests such as refills or additional items. At times, she expressed that she was too busy and had other tables to attend to, which made us feel like an inconvenience rather than welcomed guests.
We understand that large parties can be challenging, especially during busy hours, but a little more communication or a heads-up would have helped us adjust our expectations. If staff are feeling overwhelmed, it might be helpful for management to reassess how tables are assigned, particularly for servers who may be struggling to keep up. We hope this feedback is helpful and contributes to a better experience for future guests.
SERVER WAS CELESTE