Cesar V.
Yelp
I literally created a yelp account just to share the WORSE, and I mean WORSE experience I have ever experienced in the restaurant business. I hope anyone who reads this actually takes my advice and stays as far away from this place! What I am about to write is based on the lack of service, and wait time I had to endure. The only reason why my girlfriend and I came here was that we had a Groupon; otherwise, we wouldn't have come at all. I wouldn't have given this place a second look. Oh, and I definitely didn't want to give it a star but Yelp is requiring me to do so.
Our first mistake was staying after we walked in and saw that we were LITERALLY the only customers. That should have been a red flag, however, we ignored it because like I said, we had purchased the Groupon and needed to get rid of it.
Ok, not a deal breaker. Maybe it was a slow day...who knows. After all, the real money depends on the taste and quality of the food. If the food is great then who cares if you're the only ones, right? That was my mentally walking in and fuck did that mentality go out the window real quick!
Our waitress was horrible! Not to sound harsh but she needs to do something else with her life because she does not have any people's skills.
So she just sat us down and left. Didn't come back for a good 10 minutes. When she decided to finally come back she only took our drink orders and left right away without asking us if we were ready to order, which we were because we were starving.
I ordered a glass of water and my girlfriend got a pina colada. First of all, they gave me a Kroger's water bottle! Kroger's!! The ones you buy from Sam's club that come 40 in a case for $3! Shit, I mean, if you're going to give bottles of water at least give me Ice Mountain, Nestle, Dasani, anything but Krogers!! Oh, and did I mention that the bottle of waters were almost $2 a unit? Yea, ridiculous. And the pina colada that my girlfriend got had no liquor what so ever and the glass only held about 8oz or less, and that's over exaggerating. That pina colada was about $10. Definitely not worth the money.
After she brings our drinks we place our food order, and since we were really hungry we ordered appetizers. Now, what do appetizers mean? It means that its food that comes out quicker before your actual order. Apparently, they don't know the meaning the work "appetizers" because our appetizers came after we got our main food. OH AND THAT'S NOT TO SAY THAT WE WAITED 40 MINUTES, YES 40 MINUTES FOR OUR FREAKING FOOD! That is absolutely unacceptable! Fuck, forty minutes hahaha I still cannot process that. Did they not have the necessary ingredients to make our dish? Did they have to go to the store and buy the product while we sat there and waited? I mean, how can they possibly justify that wait time? How are they even in business still? Well one thing for certain, I can tell why it was empty when we got there.
Then we get our food and it was disgusting! The rice was dry, the fries were a bit soggy, let lettuce was kind of old, and the shrimp was horrible! At this point, I just wanted to pay and leave. Oh but it just gets good my readers.
We waited thirty fucking five minutes to check out!!!! I mean, seriously! After she gave us our food she never came back. She was nowhere to be found. And when we would see her in the room she would purposely not look at our direction so she won't attend us. Horrible service! The worse service I have ever seen. When she did come she was being a bitch and giving us attitude. The service that I thought I was paying for was not there; the food that I expected to receive was garbage instead; the wait time to get our food and to try to pay was unacceptable.
And to end it on a high note ... they had a freaking DJ with karaoke?!?!?!?! WTF!?!?!?! I was beyond mind fucked at this point. So again, please avoid this place and spent your money somewhere else!!!!