Jono M.
Yelp
I was sincerely excited to try Marix. It's local, the space has allure, and this is apparently its big comeback. Never did I expect that after my visit I'd be writing about the worst restaurant experience I've ever had.
From the moment I kindly noted I'd stick to water, the server made a sarcastic comment about my choice. Something felt off right from the start.
My friend enjoyed his meal and finished it. I wasn't too fond of my order--the fish tacos were underwhelming--but not terrible. When our server did a final check-in and asked if I wanted a box, I said no. He asked if I hadn't enjoyed my meal, and I gave an honest but gentle, "I didn't love it," adding that I'd had an upset stomach earlier in the day. I really thought that would be the end of it, as in most restaurants such feedback is met with a simple, "I'm sorry to hear that".
In fact, the co-manager, Michael, came over shortly after to check on us. He apologized for any inconvenience, offered me dessert, and I politely declined. I told him the new space was beautiful, and we had a very pleasant exchange.
But when the server returned with my check and card, he slammed a pen onto the table and, in a scornful tone, said I had "been a delight." He then threatened loud enough for others to hear that he hoped to see me back and that "the food will hopefully be better, but your service definitely won't be".
If you're coming to drink, socialize, and keep dining expectations low, you might enjoy this place--and you're probably less likely to have an interaction like mine. My experience suggests to me that the energy here suits a certain type of guest, and I'm simply not that type.
That said, I still root for Marix. I believe it has potential, and I hope its entire team can prioritize giving every guest--regardless of who they are or what they order--the grace and kindness we all deserve.