Market Pavilion Hotel

Check-in was handled extremely poorly and fell well below the standard expected for a luxury hotel. I arrived at 3:00pm knowing check-in was at 4:00pm and politely asked if my room happened to be ready early. It wasn’t, which was fine. I was told to return at 4:00pm or that I would receive a call if it became available sooner. At 4:00pm, my room was still not ready. I was asked to wait on the rooftop and told I would be called when it was ready. After nearly 40 minutes on a cold, windy rooftop, well past my confirmed 4:00pm check-in time, I returned to the front desk. I had received no call. Meanwhile, I watched other guests be sent to their rooms. When I politely expressed that my check-in time had passed and this was becoming unacceptable, the front desk agent (Andreina) did not apologize or offer any courtesy whatsoever. Instead, she (Andreina) insisted that check-in starts at 4pm siting your reservation states, “From 4pm” and that my room could be ready at any point after 4pm, implying that the posted check-in time did not guarantee room availability. That logic makes no sense. My reservation clearly states 4:00pm to noon, not an undefined window. Shifting blame to the guest rather than owning the delay was inappropriate and dismissive. To make matters worse, I was offered a “ready” room only if I accepted a downgrade. When I declined because I wanted the room I paid for, the explanation kept changing from “not as nice” to “same room, just no view.” It was confusing, frustrating, and poorly handled. I finally got into my room just before 5:00pm, nearly an hour after check-in, with no apology, no compensation, and no accountability. That said, not everyone here deserves criticism. Omar, the valet and bellman, was an absolute gem. He was kind, helpful, and professional, and he deserves recognition. The restaurant was outstanding. The steak was one of the best I’ve ever had, and the service was excellent. The room was gorgeous and clean. Unfortunately, front desk service sets the tone of a hotel stay, and this experience overshadowed everything else. For a hotel at this price point, this level of check-in mismanagement and customer dismissal is unacceptable. I am local and booked this for a staycation. I won’t be back nor would I recommend it to anyone I know solely based off of what they would be dealing with at check in.

Wife and I had the best stay here! Comfortable classic and just perfect. First class accommodations, better than any hotel in SC in my experience. We will be back on a regular basis for special occasions or just a getaway! We loved it.

Love this place!! Would give it 6 stars. It was the little things - off the charts great service and thoughtful and well played. I’m a coffee drinker…they have an awesome coffee setup beginning 7:00 am and all day on every floor by the elevator! Mornings have danish and pastries and evenings cookies. Fresh fruit 24/7! This I loved! When I checked in they asked what time I want my room made up and what time I wanted turn down service and delivered! Fresh water bottles daily, turn down service with these neat lemony short bread cookies (very good!) and robe and slippers neatly laid out. They did everything well! Also, rooms were spotless and in good shape though nothing fancy or huge. Nice bathroom abd hvac worked well. Amazing location! Rooftop bar is super nice! Employers were cheerful, helpful and professional. Just a great spot all around!

Outstanding upscale hotel and in my opinion, the best. Polite and professional staff offering their assistance with everything. Special shout out to Theresa and Shane who went out of their way to help return and ship my cellphone back home to me. Clark the bartender is the best and master at his craft. Housekeeping excellent with all the extras in your room. Beautiful rooftop bar with harbor view and dinning. No reason to search anywhere else. The top three restaurants just steps away.

We asked in the lobby about having drinks at the rooftop bar, the employee told us how to get up there, never mentioned they may be closing soon. We arrived just after 8pm. There were several tables with guests, several guests at the bar. We were approached by a staff member and told; we're closed. Just like that, no apology, no offer of one drink... nothing, just rude. So much for southern hospitality. We truly feel it was because we were dressed casual, guys in shorts.

⭐️⭐️⭐️⭐️⭐️ (5/5) The Market Pavilion Hotel in Charleston was flawless from start to finish. The location couldn’t be better — right in the heart of everything. Our room was spotless, spacious, and beautifully kept, with every detail dialed in. Between the cleanliness, comfort, and perfect downtown setting, this place nailed it. And don't miss the rooftop pool and bar! Five stars all the way.

Beautiful, modern hotel with what feels like a 1930’s HVAC system. Felt like we were sleeping in an airplane hangar during engine tests. And valet guy smelled of weed. Now my car does.

The service at Market Pavilion is like no other. Checking in we were assisted by Theresan and she was absolutely wonderful, accommodating our requests that were not guaranteed. She went above and beyond to make it happen, and absolutely made our whole weekend. The service here is why we keep coming back year after year. Thank you so much Market Pavilion stuff for making our 28th Anniversary the best ever!

The Market Pavilion Hotel is ideally located in the heart of Charleston, South Carolina, providing easy access to the city's many attractions. Being in the city center, guests are within walking distance of historic sites, charming boutiques, and renowned restaurants. The hotel's prime location allows visitors to fully immerse themselves in the vibrant culture and rich history of Charleston, making it an excellent base for exploring all that the city has to offer. The Market Pavilion Hotel in Charleston, South Carolina, offers delicious coffee and danishes, amazing service, and consistently satisfying experiences on each floor ... it's quite wonderful to wake up to the smell of amazing coffee and you pad your way to the elevators without having to go up for a nice light breakfast. The rooftop pool and bar are also outstanding, making it a top choice for a memorable stay. The Market Pavilion Hotel in Charleston, South Carolina, is renowned for its exceptional service. The staff goes above and beyond to ensure guests have a comfortable and enjoyable stay. The rooms are large and beautifully appointed, offering a luxurious and relaxing environment. Combined with its delicious coffee and danishes, and the outstanding rooftop pool and bar, the hotel consistently provides an excellent experience.

Awesome Bar with great eats! Fried Lobster, pictures attached, was amazing! Fried perfectly and the sauce and garnishments were a perfect complement to the dish. I went to three places for Old Fashioneds and apps, all were very good, but this place won the gold medal in both categories. The Bartender mixed up one of the better Old Fashioneds in Charleston. I cannot wait to get back here!

This hotel is in center of French Quarter...historic district....center of the action. One to 5 minute walk to all venues ..prime location. Beautiful rooms... Tops on cleanliness...service ..staff .... Room service was awesome..fresh strawberries..blueberries...blackberries....enough for two !!

A well-placed and well-appointed hotel that sits on the corner of East Bay Street and South Market Street. Up to the roof we went despite the slightly misting rain. The view is phenomenal as it is across East Bay Street from the Customs House and, as noted, is sitting on South Market Street, way above the market itself. As you exit the elevator and enter through the glass doors into the bar area, you are facing the swimming pool for the hotel. Yes, it is roof top swimming pool which in the cold months is covered with a clear plexiglass. Around to the left is the bar, where you can settle down into a high bar stool or, as we preferred, sit around the edge with the same style and height bar stools under an umbrella over the stools and the metal table. You really can get lost in the view and forget to talk. The wine was good, cold and slightly expensive, but you are there for the ambience and the view of course. If you are in downtown Charleston, treat yourself to the rooftop bar here and spend some time.

This review is solely based on the bar service both up on the roof and in the lobby. On the roof top bar no one waited on me (or even came over to ask. Downstairs, same deal with the bartender. The hotel itself was comfortable, well located, and accommodating when the room across from mine had a non stop barking dog. Animals need to be located in an area or floor where they don't bother others. I would give the hotel a 4.5 and the bar service a 0. That's how I scored them individually:

We had great drinks from Liam, but one drink (a beer) was warm and he wouldn't fix it. He said it was hot out and the high degree today was 65°?!? Otherwise, great atmosphere and fun

Lovely, well located hotel with a top notch restaurant, beautiful rooftop bar and amazing southern hospitality. We were impressed with the service and loved the daily light breakfast served right outside our door! (Every floor) We would definitely recommend!

If you're not a guest, you can only visit the rooftop bar. Pretty sure there was only one waitress working the whole bar on a Saturday night so it took a bit to get service but that was OK because it was a beautiful night. She was quick in getting us our drinks once we ordered. For 6 drinks it was about $100 and they were all very strong. I enjoyed my pavilliontini

I'd come back for the views but the drinks are pricy and service is pretty bad. Takes forever for a waiter to bring you a menu, bring your drinks, and then the check. The drinks were at least good and pretty strong.

Hotel was lovely and comfortable. The staff were polite and efficient. Pastries were fresh and coffee/water set ups were hot. Valet parking was very convenient. Susan F

Nice downtown Charleston hotel with a very nice restaurant steakhouse on the first floor called grill 225. Smallish size bar in the lobby.

Beautiful hotel with outstanding service! Everyone on staff is very welcoming. The roof top pool is beautiful and has a wonderful view of Charleston. The hotels location in the historic district is close to shops and many restaurants within walking distance.

The rooftop bar is an excellent location with great service and wonderful views of the city. Very enjoyable.

Love this hotel and rooftop bar! The views from the rooftop were amazing. It's a small pool but really large deck so we were able to snag a table pretty quickly. The drinks are strong and very tasty. Valet is only $10 which is the cheapest in the area. We went to the rooftop then wandered around in the city before we picked up our car. Totally worth it.

Booked a weekend pre Christmas trip to Charleston for myself and the wife through Expedia. Unfortunately the wife contracted Covid the week before the trip, was quite sick, and we had to cancel. Hotel refused to refund the room (well in excess of $1000) despite being given 5 days notice and despite Expedia trying to negotiate. No reschedule option, no room credit. United Airlines had no problem refunding our flights. We will definitely be visiting Charleston again in the near future, but we will not be staying at the Market Pavilion.

Spent a beautiful afternoon on the rooftop bar, such a lovely place to spend the afternoon. Would love to come here and stay one day, gorgeous pool up there, great big bar, lots of gorgeous iron table & chairs and beautifully decorated. Staff were all accommodating and friendly. Food and drinks were top notch. There wasn't an unhappy face in sight. There were families, couples, pre wedding parties, everyone was seated apart and enjoying their day. The tuna tower was amazing, shrimp salad croissant had just enough dill in it to want you to have one more bite, crab cocktail was so fresh & delicious, and the duck nachos had a great combination of Smokey duck with pineapple & mango - just terrific. Their cocktails were refreshing and exactly what you needed on a sunny day

Make a note: this is for the rooftop bar only. We did not stay at this hotel so I cannot speak to what the hotel is like. However we spent a good amount of time at that fantastic bar on the roof sitting near the pool. It's busy both day and night and the views are spectacular. The bartenders are heavy-handed so beware. Evenings bring a real mixed crowd as this is a more high-end hotel there are less college age kids milling about. But at night and weekends that isn't the case. Usually when a table is commandeered, they don't leave it for the rest of the evening- people like to keep their real estate LOL! We thought it was one of the better roof top bars in a very lively part of Charleston. And like most of Charleston people tend to dress for the evening which was the case here as well.

I spend a significant amount of time researching areas before we go on vacation because I like to get to know the area before I make decisions. My husband is the opposite and has more spontaneity than I do. Between the two of us, we end up hitting a perfect medium. My extensive research however led us to this hotel and booking our reservation here for our trip to Charleston. There were few things that I knew about Charleston, but I felt like staying here was the most centrally located and most elegant option for the money. I loved the photos I saw online of this hotel, and I was excited about trying Hermes bath products and high-quality bedding in our room. I was very much looking forward to staying here... Until I suddenly and abruptly couldn't. Just a few days before we were supposed to be leaving for our trip, we got a phone call from the concierge saying that they had been doing renovations in the hotel. They said that their renovations took longer than they had anticipated and so they were suddenly no longer going to be able to accommodate us for our stay. I was both shocked and upset about this phone call, which was made to me in a very calm and matter of fact manner. Following the phone call, the concierge sent me an email with a link to an online third party to look for alternate lodging for our stay. The hotels that she sent me were what I consider cheap "big box hotels," and not the intimate and personal experience that I was planning on for our trip. Additionally, because they took so long to tell me this, the hotels that I had options to stay at were very limited and because of how close it was to our arrival date, the prices had skyrocketed. I was furious. If it were the other way around, if I had canceled my reservation just before arriving, they would have billed me a fee for the inconvenience and for the potential loss of revenue. I emailed her back and told her that I was unhappy with how this ended up and that there was no reciprocity for the inconvenience and cost that their lack of planning had impacted our trip. It really wouldn't have been that difficult for them to have contacted me earlier as they had seen their timeline slide to the right and told me "hey, I think this may impact your trip- you may want to make other accommodations while you still have some time." The reason I am giving them two stars instead of one star is that the concierge did take my email into consideration and they did refund me some money to offset the cost of my new reservation. It did not by far cover the increase in the cost of the replacement reservation, however I thought it was a appropriate gesture in their own retrospect, given the circumstance. We still ended up being hundreds of dollars out of pocket over what it would have cost us if they had not canceled our reservation so late. We did walk by the hotel once they were reopened, and the place did look beautiful, however I was so angry still about how they handled things, I did not want to go inside. The location is great, but this experience soured my view of this hotel, and I do not think I will plan to stay there when I return on my next visit to Charleston.

Super fancy rooftop bar in downtown Charleston. There is even a pool. Lots of loud seating all around the sides so you can look around. It's loud because it's all iron. Drinks (We had pomegranate martini, dirty martini and Jack and coke all came in plastic glasses. Very expensive, martinis are 14 to 16.

Stayed here for a few days. We really enjoyed the amenities, including the rooftop pool and bar, and the fresh made breakfast every morning. The location right downtown next to the marketplace can't be beat! Only flaw was the $35/day charge for the valet in addition to the garage fee that was fine but it wasn't advertised to us at all on top of the cost of the room

My partner and I stayed here while we were on our trip to Charleston. We enjoyed our stay at the hotel and would stay again upon a return trip. The front desk staff were friendly and helpful. The location of the hotel is great and the hotel is in a walkable area. The hotel is located to the market that has a lot of vendors. We had a nice sized room and the bed was comfortable. The bathroom was very nice too and I appreciated that there was a walk in shower instead of the tub/shower combo. The decor is a bit dated and it can do with a refresh. The major downside to our room was the view. We had a view of their parking garage and there was a parking spot right next to our window. If there was a crowded hotel we could very well have a view of cars at eye level. The view was a real bummer but not worth the price the hotel wanted to charge us to upgrade a view especially since the hotel was not at capacity. For the price per night I expected no charge to change our room. For breakfast we had a selection of pastries and fruit on our floor! We didn't even need to go to the dining area for breakfast! There were also carafes or coffee and hot water on our floor so we had access to coffee and tea for most of the morning. Instead of to go cups we had teacups and saucers for our beverage of choice. On the rooftop was a pool, bar, and gym. The views from the rooftop were awesome and we had great views of Charleston from all directions. The bar was not open during our stay but we enjoyed the views! If we are back in Charleston we will consider staying again at the Market Pavilion Hotel due to our comfort during the stay and the hotel's location.

An incredible find that has everything you expect from a quality hotel and a great rooftop lounge, restaraunt, and pool as well. Worth a little extra spend for special occassions & special people. The staff is outstanding.

My daughter and I stayed here 2 years ago and we enjoyed our stay. However our stay this past week was very disappointing. Prices have gone up and service and amenities have plummeted. This hotel is very overrated. Our room's safe was broken and never repaired, toilet failed to flush properly, and other things were broken or did not work properly. When these problems were brought to the attention of the staff, they were apathetic and made no effort to correct them. You also do not get a mini fridge in your room which is commonplace for most hotels. Breakfast pastries that were once delicious were now always stale. We will not be staying here in the future. There are far nicer hotels in the area that are less expensive and provide better services.

To get upstairs you will not be welcomed. It's very stuffy downstairs. Upstairs you will not be greeted. Maybe on a weekday it would be different. Party vibe and busy, heard the food was good but wasn't clear where to check in and/or wait, decided to leave. Bar was full. Try during week or early on weekends. View was nice, but go upstairs at Vendue for better service, nicer ambiance, great sunset views.

We LOVE this hotel. It's beautiful inside and out, you can't beat the location, the staff is so friendly, and the pastry chef that does the morning pastries and afternoon cookies is my new favorite person on earth. If you're looking for a wonderful place to stay, this is your place.

I stayed here for my birthday and had overall an incredible time. I'm giving them 4 stars but if I could give stars for categories I'd 5 stars simply for this reason: The CHEF. Every morning we had an amazing spread of breakfast pastries and Every night we were left delicious homemade (Greek) cookies and desserts that were such a nice touch and perfect end to a long day of exploring Charleston. Also, 5 stars for the location, and restaurant downstairs. The pool on the roof was great for the early morning before it got too hot-- particularly before they turned on the loud music and fountain. I know it's an old hotel so it being a little dated didn't shock me but I think it could definitely use some updating. The biggest issue with the room was NO MINI FRIDGE!!! This is a must need addition! The beds were comfortable and the size of the room was perfect and clean. I will say the staff is extremely nice and accommodating, however the concierge wasn't the most helpful person and a few of the maids threw away all of our newspapers which I understand was a mistake. We ended up extending our stay regardless and I would I definitely stay there again-- especially if they got that mini fridge just so we could keep our water cold!

If we could we'd do 4.5. We Loved the style and size of our room. The room service was impeccable. We didn't have to ask for anything. Fresh towels, water, cookies, turndown service. The concierge floor services were totally worth it. The staff is really professional and helpful. I'd definitely return. The only things we could say are that the water pressure could be better. There were no clear recycling containers, so we kept bringing things down to the front desk. We didn't see any place on the housekeeping cart for recycling. Also we had a few issues with the tv, but we were told it might have been the rain.

This isn't speaking to the hotel. Didn't stay there. I am APPALLED after years of coming here and frequenting the rooftop at the disrepair throughout the rooftop area and hotel in general. This is supposed to be a "grand" mainstay, so whoever's hands it has fallen into.....they either must have fabulous ideas for an IMMEDIATE overhaul or they just don't care. Disgusting mildewed,torn umbrellas over dated uncomfortable tables, surrounded by a glass "box" enclosure. Dirty martini was warm with sick looking olives stuffed with sorry cheese, "peel and eat" shrimp were served cold and no seasoning. Very friendly staff but I will never make this mistake again .....I mean I was embarrassed to be up there after I saw what it has become in the last 6-7 years. Understand your place in the city, compare it to other cities vying for tourists (who currently speaking has frequented the area almost 40 years....since a young child) who know better and DO better. MUCH BETTER.

Our stay started and ended with the kindest greeting from Hugh. Then, the Front desk was extremely friendly and helpful while getting checked in and was able to accommodate an early check in. Coffee in the hallway was delicious! Rafael, Justin, and Junior were the absolute best bartenders/servers at the pool and at the bar. They made us feel extremely welcome and never left us with an empty drink. I'm only scoring 4 stars because the music at the pool was terrible. Everything about the pool/rooftop was wonderful except the music kind of killed the vibe. I highly recommend an updated playlist. Other than the music, I would definitely return!

After a long day of travel my girlfriend and I were welcomed with open arms. Rooms are elegant and cozy. Daily housekeeping with turn down service is standard, which is a rare occurrence these days. Continental Breakfast, Coffee/Tea, Fruit and afternoon treats on each floor. The bar downstairs is classy and the view from the rooftop bar is the best in the area. Did not have a chance to dine in the restaurant, but the appetizers we ordered in the bar were on-point. All of the staff was superb and went above and beyond! Special shout out to Haley who was super helpful on our last day.

I cannot even begin to describe to you how much my wife and I enjoyed the Market Pavilion Hotel! We came to celebrate her birthday and will come again for every special occasion! I specifically want to give notice to Haley, the guest services agent who not only checked me in, but valeted my car, wrote down numerous restaurant recommendations, AND ran up stairs to make sure my wife and I's champagne was on ice before our elevator could reach our floor. The night time hotel attendee, Emily, also was specifically helpful when my wife and I lost our keys. Ha! In this day in time... this service industry is hard and you should be conscious who you support. And I would 100% recommend this hotel to anyone! Great stay.

WARNING: BEWARE-- DO NOT STAY HERE- PLEASE READ THIS CRITICAL INFORMATION ABOUT YOUR SAFETY AND HEALTH!!! The Market Pavilion Hotel deserves zero stars based on what occurred on the night of my stay. A loud shrilling fire alarm inside the hotel went off around 11:15 pm without any explanation while we were in bed. It took several attempts to contact the front desk to inquire. All the guests on the floor were popping their heads outside their door confused and not knowing whether it was time to run for your life including a guest who was standing outside his door in his boxer shorts repetitively saying " I don't know whether to go or not." There were no announcements. We called the front desk and we were told that there was a fire, but everything was ok. The smoke detector in our room goes off again and started "chirping" every couple of minutes. Rebecca and Bryant both "managers" came to inspect. Bryant appeared perplexed by the sound of the smoke detector. Rebecca nonchalantly says, "oh, it's the battery, the battery needs to be changed". And she instructs Bryan to go get the ladder. Bryant comes struggling into our room carrying a 12 foot ladder to "replace the battery" on the smoke detector. This is when this saga was just too surreal to believe. I truly felt that I was watching a scene from a comedy skit of Laurel and Hardy or a dramatic scene from Gone with the Wind with Scarlett O'Hara. We immediately pack our things and go downstairs to request a different room. We speak to an apathetic Allison (front desk). She tells us,"there aren't any rooms available and says, "this is a nice small room". We go up to the new room and see that this room has a queen size bed and a downgrade from the room we were currently staying in. We go back downstairs and ask that we be given the same category room we paid for. I check online and see that they do have a room available with a king size bed even though Allison stated that they did not have any rooms available. Finally, after much anxiety and stress, we were given a king size bed suite room around 12:30 am. At checkout, we explain to a disinterested Eleanor (front desk) what had happened. She also states that it must have been the battery. Does that mean that this hotel has smoke detectors that are battery-operated? No one seems to know whether the fire alarm system is hard-wired. The Hotel and Motel Fire Safety Act of 1990 states that it is a legal requirement for hotels and motels to have 'hard-wired, single-station smoke detectors in each guestroom in accordance with the National Fire Protection Association (NFPA) standard. I would be very hesitant in the future to stay in a hotel where smoke detectors are solely battery-operated. Viva Johnson, a manager, at the front desk during checkout was the only person to apologize. She checked our bill to make sure we were not charged for the night, but at the expense of a sleepless night. She says "I would have upgraded you", but then says that we don't usually give that room out ( the king-size corner suite) because it involves more work to get it ready for the next guest. I tell her that I saw a king size room available for a price online. She denies that it was listed. I tell her that I have a screenshot of the listing and I can show it to her. She talks about websites and bookings which made no sense. HEALTH ALERT: the rooms also have dehumidifiers which indicates a severe problem with humidity and MOLD GROWTH inside the rooms. MOLD SPORES are circulating throughout the room. You are breathing this toxic mold and the windows do not open for fresh air. I never saw any indication that the dehumidifiers were being cleaned daily. Mold causes serious health complications. ATTENTION: ROOMS HAVE BLACK MOLD IN THE BATHROOMS and very possible there is mold behind the walls and underneath the musky carpet in the room. In conclusion, both the front desk staff and managers were very inexperienced in handling this situation. And there is mold in the rooms. Most importantly, as guests we should feel confident and safe in case of a fire. Management should be able to ensure the safety of guests. And this never happened. I would be very apprehensive to stay in a hotel that doesn't know the fire safety procedures. In a city famous for Southern Hospitality, there are many hotels and inn to choose from. The Market Pavilion Hotel does not provide that level of service. I strongly suggest that you stay somewhere else. To Gary Cohen, the General Manager, I strongly suggest you train your staff including: Rebecca, Bryant, Allison, Viva and Eleanor in fire safety procedures and customer service. The rooms are also in desperate need of mold remediation. So in spite of a nice rooftop pool and bar, I would seriously reconsider whether your health and life is more important. Do you know that there are nearly 4,000 hotel, motel fires with several deaths and injuries each year due to non-operating smoke detectors and inexperienced staff?

Great tuna tower and drinks! It's so nice to come for the sunset and get a seat on the rooftop. The drinks are expensive, but the view is worth it. I really enjoyed the raspberry mojito.

This hotel has an incredible rooftop bar! Awesome views!!! Out waitress, Angel was the most perfect hostess! We all loved her. Drinks are great, custom cocktails, beer. It's all great!! I'm coming back for dinner!!

Wow!!! Let's talk about that view-AMAZING!! I was surprised to walk on the roof and see a pool, a bar, lounge chairs, and high top tables! It was breathtaking! We were able to snag the last table and the DJ was super sweet to bring us our menus. The three of us ordered drink while we looked at the menu in hopes of sharing an appetizer. My drink was perfect-fruit and refreshing. We ordered a flatbread pizza to share and we all were extremely pleased with our selection! Our server, Andrew did a pretty good job. It was nice that the manager stopped by our table asking where we were from. He offered suggestions on other places to go for food and fun!! People were very nice about taking photos for us. The restroom was very clean. As we left and walking through the hotel lobby to exit, the smell of delicious food was overwhelming! The roof top experience is a must for out of towners!!

Concierge Ms.Susanne Cohen is wonderful make my travel so extremely special . Also her assistant of recommendation of what to do is so helpful . She has charming SC accent lovely warm hearted lady . Without her help this stay wouldn't be so good . Nothing but thank you " to her . I love to come back stay this hotel again !!!

-Included breakfast is just coffee and pastries outside elevators on each floor. -Bed and pillows are the Most uncomfortable, our backs and necks are killing us! -Having the pool on the rooftop next to the bar sounds like a GREAT idea (it was actually why we decided to book here) until we're asked to leave because it's 6 pm and they give preference to non-guests coming to the bar Also the servers there had a pretty bad attitude towards the people wanting to spend some time in the pool on a rainy day... -food at the restaurant is very good. -housekeeping is also very good We're not coming back.

I LOVE, LOVE, LOVE this Rooftop bar. In my opinion, this is the best spot to bring guests from out of town for an evening admiring the beautiful view and sunset over this amazing city. The ambiance, decor and vibe here is spot on. The pool on the rooftop is just lovely with plenty of seating all around the perimeter to enjoy the view. Go through the revolving door, head to the elevator and hit the roof. Now, prices, it is very very expensive, so if you are watching your hard earned money, buy one drink, make it last and move on after sunset to your next destination. In my opinion though it's worth the price for the view and people watching. I've never had a meal here so cannot comment on that. Of all the Rooftop Bar's in Charleston. This one is by far the best option for those of us, not in our twenties. Dress smart Casual and enjoy your evening.

This is one of my absolute favorite views in Charleston! Love that you are able to look at the beautiful city while also looking out at the water and Ravenel bridge! There is also a pool on the rooftop which anyone can use! There drinks are really good, however really over priced along with their food. 15 dollars for chips and salsa is ridiculous but we still got them. Really recommend if you are looking for a good view but, maybe eat somewhere else. Not worth the money.

Loved the fact that they had valet parking. Went to the Pavilion for a Palm Sunday brunch!! Good drinks. Delicious food. Nice views of the Ravenel Bridge. Dakota was a gracious and patient waitress. I'll definitely be back. I also enjoyed the cool valet guy... I think his name was Eric. Down to earth and funny. I'll definitely be back when I'm in town!

One of the pricier hotels in Charleston, but worth the extra bucks in my Opinion. Service service service is the mantra. That works for me. The downstairs bar with nitro Teenies is pretty cool if bit $$$. The pavilion on the rooftop with the pool is a nice coup de gras. Rooms are spacious, comfortable and well appointed. We were on the concierge floor- the coffee and pastries in the morning are a nice touch. But it's the location in the French quarter that really works for these guys. I can't imagine a better location if you want to experience downtown Charleston.

I really like the Market Pavilion Hotel on East Bay Street in Charleston. It is one of my favorite hotels in Charleston and the location is perfect as it is in the middle of everything and easy walking distance to just about anywhere on the Peninsula. I really like the vibe and atmosphere of this hotel as it is big and grand, but also a place that you can relax and feel comfortable at. I like the rooftop pool and being able to be a part of the entire scene there. This hotel is also great for doing business and having meetings. The staff here is amazing and does everything that they can to make sure that you have the best stay. I have had an amazing and memorable experience every time I have visited here and look forward to coming back here many times in the future.

Really nice people, comfortable rooftop, professional service from Hotel 5 stars. BUT kitchen rooftop it's terrible. No way $27 for not fresh octopus. Recommend 5 Church restaurant. Thank you

Such a gorgeous hotel and the staff is amazing! It's location is perfect and the rooftop views are amazing as well! The rooms are beautiful a little outdated but it goes with the theme of the hotel. The continental breakfast is amazing! The pastries are so fresh and tasty, I had a chocolate croissant and it was probably the best chocolate croissant I've ever had! The coffee is so good that it really didn't need any sugar or cream. I love how the breakfast is served in the hallway of each floor and coffee and tea is offered throughout the day. The rooms and beds are so comfortable that you really don't want to get out of bed. Once again the staff is AMAZING!

We have been to the rooftop bar before for lunch but this time we decided to stay for vacation. We really enjoyed it. The customer service was some of the best I've seen. Coffee and pastries in the hallway. Our room was very nice and every time we came back housekeeping had been in either to clean or to leave cookies in the evening or to refresh towels. Love the rooftop bar and pool. Only thing in the entire visit is the pool closes at 6pm......way too early. We will be staying again but really wish they would change pool hours to close at a later time.

I've been to Charleston countless times and stayed everywhere in town and around town. I can't believe this is my first stop to Market Pavilion, but I never want to stay anywhere else. I feel so welcomed here. My room is immaculate, this is an important message. Hotels skeeve me out. The idea of stepping into a shower thousands of other feet stepped into, that's clearly not clean... Questionable bedding. I have never stayed in a more perfect room. The shower was hard to leave. Our view of The Market and Harbour was outstanding. The staff was kind. The Pavillion Bar, restaurant, pool, and oh yes the view complete with sunset of the skyline and harbor are amazing. The on site restaurant also wonderful. If we weren't in Charleston we wouldn't have left the hotel. Thanks for a wonderful anniversary. We look forward to staying again and again!

One star for the super rude bartender at the rooftop lounge. Hotel is beautiful, cool vibe, views from the roof were stunning, and this place came highly recommended. However, the bartender was quite possibly the most unpleasant human I've ever encountered in the service industry. From one bartender to another, learn how to treat people. Fake a smile even on a bad day; it's part of your job. Your attitude really influences people's experience and ours was awful because of you. It's unfortunate because this place could've been really cool and we would've definitely enjoyed a few overpriced cocktails. Would not recommend.

Where do I begin? We arrived in Charleston for a short weekend getaway. It was our first time visiting so we were very excited. We arrived at the hotel and "apparently" JetBlue getaways didn't book one of our two rooms so we had to scramble to get a second room. Derek and I were given our keys to go up while my parents were dealing with getting the second room for them. After a 6 minute wait for the elevator (we later found out that one out of the two elevators were broken...read below for more on this and see photo) we were taken up to our room which was directly next to the elevator. We were okay with that although that wasn't too ideal, but then when we went to open our window to view our first views of Charleston, we discovered that our view was a brick wall less than a good away from the window. We went downstairs and my parents gave us their room and they were then "upgraded". Our second and final room was 75 degrees when we walked in and was being turned down for the night at 4pm. So we couldn't even relax in the room or sit on the bed because it was prepared for sleep. We went downstairs to talk about the air conditioning and my father also called downstairs on his own to see if there was anything that they could do, and off we went for a walk-in the hopes that by the time we got back, it would be fixed. We got back about two hours later to shower before eating at 225 grill and it was the same temperature as it was when we left! Taking a shower was useless because I immediately started sweating after it. I went down to the front desk and told them that I would rather sleep in the hallway and that's when they said they'd send someone up but they already checked and everything was fine. (They absolutely did not check because we later found out that the air wasn't working or on and they finally fixed it while we were eating.) The elevator ride that night after dinner was 15 minutes. The second elevator still wasn't working. Finally we said we were hotel guests and they threw us into the staff elevator. The rooftop bar is very popular and there are lines starting at 5pm. I even said to Derek that I was scared to leave the hotel room because then we'd have to wait for the elevator for who knows how long. Off we went on a walking tour the next morning. We were told by the hotel that it would be a max of 16 people but there were 24 people -We left after 45 minutes. The elevator still was not fixed and it was dreadful waiting for it to come down. That night we had a wonderful experience where we chartered a boat (I did this independently without the hotel) and when we got back we had a 20 minute elevator wait. Then that evening at around 3am there was a group of guys and gals drink and one girl was running back and forth on our floor crying and screaming-obviously drunk. Not the best way to end our last night in Charleston. Steak is good. Go there for dinner, but if you want a carefree trip, don't stay at this hotel. NAY: probably not best to stay here on a romantic getaway.

Luckily we were able to snag a table at the rooftop bar and enjoyed relaxing with a beer and glass of wine. The view of the bridge at night is pretty. We also happened to time it right and caught some fireworks off in the distance, which apparently signals that the local baseball team won that night. I recommend Market Pavilion Bar for one of the best rooftop views in Charleston.