Marugame Udon

Very good food and solid value for the price. I ordered both noodle and rice dishes. The udon was excellent, the broth was well prepared, and the noodles had great texture and quality. This is clearly where the restaurant shines. The rice dishes were more average. In my experience, mixing the rice with sauce too early caused the rice to become overly soft and lose its texture. That said, it is still filling, and acceptable if you are very hungry, just not the highlight of the menu. The side dishes were also quite good, and overall the flavors really brought back memories of Japan. If you are craving something comforting and Japanese-inspired, this is a great place to visit. I would strongly recommend focusing on the udon, which is where this restaurant truly excels.

the eats: tantan udon an appreciation post for marugame udon for making tantan - i absolutely love the tantan. tantan is vegan, decently spicy, and honestly a comfort food at this point. i've tried this at least six times now and it hits every time. I will say I do like the san ramon (and sometimes berkeley's) location a bit more than the san jose one, but it’s delicious regardless. I'm so full every time and the price is so worth it

Super fast service getting the food, but my soup was not even hot. I prefer my udon soup hot, not just warmish especially on a cold night. It’s loud in there, so sometimes the workers can’t hear you — we had to tell them no beef (we don’t eat beef) and he was putting it in my bowl when I asked for the tofu bowl. Not his fault that it was loud. Pumpkin was good, potato croquettes were oily. I won’t come back unless I am starving and there was no choice. Lol.

Fast casual Japanese food. Solid 4/5 on all counts. Great price point. Rice dishes are nostalgic comfort and makes you want to come back. Wish Yoshinoya could take notes. Near work so love coming here. Our go to place every couple of months.

First time trying any Marugame and I was very impressed. They make the noodles from scratch and you can witness the process through a window. You place your order, and they prepare your bowl in front of you, and then put add-ons as requested. We got the Tonkotsu, Teriyaki Chicken Katsu, Gyudon, and Nikutama. Really good tasting bowls.

The Marugame Udon here in San Ramon really excels with its broth served piping hot, unlike the other Bay Area locations that provide it warm.

Great experience and visit today. I was greeted and helped by Robert who was very polite, friendly and helpful. He provided an extraordinary experience and was very attentive to my order. When I ordered udon to go, I always want the udon not to be cooked which he politely helped me with, he made sure my order was exactly the way I wanted including the teriyaki rice I ordered as well. Robert was also the one who rang me up at the register but he was also the one making the udon, so he was doing 3 different jobs at one point. At the register he stopped to ask if I worked nearby such as Bishop Ranch which I said I do and showed him my employee badge. He then told me I get a discount and provided me one saying next time make sure you tell us you work there because you get a discount on your order. I wasn't expecting that and I come here atleast once a week after I get off work. This was the first time anyone working here has told me that. I told him it was going back to him as I always tip when I get take out there. Robert is a fantastic employee! Hard working, very attentive to customers needs, helpful and attentive. He's a great asset to Marugame Udon!

I’ve been here several times before, and the food and service have usually been good. However, on this particular visit, the experience was very different. When we walked up to the counter, we weren’t greeted at all not even a simple hello. While that alone wasn’t a major issue, things went downhill from there. I asked the employee (Caucasian male blonde hair) if the $10 special included beef option. He whispered something to another coworker and began snickering, which made it very clear that he was talking about us. He then bluntly and loudly said no. Throughout the ordering process, he continued to show a noticeable attitude. To make matters worse, the beef udon was terrible. It smelled off and tasted unpleasant, which was surprising given my past experiences here. I’m not sure if the chef has changed or if something else was going on that night, but the quality was unacceptable. Because of this experience, I won’t be returning, and I would advise others to think twice before coming here as well.

Marugame Udon is a solid choice for quick, fresh, and affordable Japanese udon. The setup is cafeteria-style, where you order at the counter, watch your meal being prepared, and pick from an array of tempura and side dishes. The udon noodles are the highlight--thick, chewy, and freshly made in-house. The broth is light yet flavorful, with options like traditional Kake Udon, rich Tonkotsu, and spicy variations. Toppings such as beef, tempura flakes, and green onions let you customize your bowl. Adam was super friendly and gave me superb customer service. It could be pretty busy at times but nonetheless a great spot to take your kids.

Went at lunchtime on a Thursday. The food was great and service was fast. No problems getting a table to sit down at. Sitting area was clean. The highlight was the tamago tempura. It was perfectly cooked and so crispy!

What a cool concept to get quick, casual, but fantastic udon! I got the Miso Vegan udon, which I had zero expectations for and was so impressed at the level of flavor and perfect texture of my udon. I consider myself a bit of a connoisseur of noodles so don't get me wrong, this doesn't compare to Japan! But for San Ramon, this is 5 stars! When you first walk in, you can place a takeout order. For dine in, you keep walking into the restaurant around the corner, to place your order. They prepare your bowl for you and for an extra cost you can add fix ins, tempura etc (so I added sweet potato and zucchini), then you proceed down the line to go pay. Quick, friendly, efficient process.

It was a cold night and noodles were the best thing to warm us up! Took a drive to The Lot to Marugame Udon around 6pm on a Saturday. Surprisingly it wasn't packed. It was full but there were no long waits for tables. It was a pretty good flow in and out of the restaurant. Of course, we got udon and some tempura. We were surprised that there was a special on tempura and we got one free. I didn't see a sign anywhere for that but the register displayed "tempura special" and took the $3 off the bill. We got seating immediately and ate our dinners. We ended up sitting near the door so everytime someone came in or left l, a blast of freezing air came in. But oh well. We will be back soon! Really enjoy the food here!

My friend and I came in at 10:30am this morning right when the restaurant was open. We had trouble ordering from the kiosk. Someone had to end up taking the order for us. We weren't ask if our order was to go or dine-in. We assumed we were getting dine-in. To our disappointment, we were given to go bags with our food to go. This is the first time we experienced this. We end up still eating at the restaurant, but with our to go meal. Food is good, nice and simple. Service was so so, I think it can be better by asking customer if you want to dine-in or have the order to go. Have a sign that says kiosk is not working. I know your restaurant was just open, but you should still have everything ready to go at 10:30am right at opening time or don't open the restaurant if you are not ready at 10:30am. You should have check your kiosk if is ready to go and be ready to serve people. I had to cue someone from the kitchen for help as my friend and I were just standing there trying to figure out how to pay for the meal by the kiosk and it wasn't working. Overall, food is good, but service can be better. I never had a problem with the service here. And this is not my first time here, I have been here since the grand opening and quite a few times. Please ensure to have your server ready to assist by standing by the kiosk at 10:30am if there is a customer coming in to order food and ask if you are dining-in as chances are they are, do not assume to go unless they tell you.

Always wanted to try this spot but it's always popular with a long line. Not busy at 8pm on a weeknight when indulging with friend Max L! I love noodles but udon is not at the top of my list...it's just too "worm-like" for me. Hey, we all have our preferences. Still, enjoyed my bowl of: :: TONKOTSU UDON - flavorful and rich broth, with a hard boiled egg, and thin slice of pork. Added green onions and it was perfect for this cold weather. :: SHRIMP TEMPURA and ZUCCHINI TEMPURA ($2 each) Good try and probably wouldn't get it again as it had lost its crispness sitting under the heat lamp. Staff friendly and helpful. Ordering is "cafeteria-style": pick your udon bowl (pick a size) or protein bowl with your choice of toppers (crisp panko and green onions) and option of tempura. Bus your own tables. Lot parking and structure parking at the City Center Bishop Ranch, San Ramon

The line was out the door and down quite a ways, but it moved quickly and we entered in under 30 minutes. Once in, we placed our order and there were staff to help us find a table quickly. Noodles were delicious and broth was wonderful! Don't let the lines deter you if you're looking for a comforting bowl of udon on a balmy Hawaiian night. Seating area was comfortable, but the self service drinks and condiments area was a bit chaotic.

Marugame Udon offers a great casual dining experience with freshly made udon noodles and a variety of customizable toppings. The noodles are perfectly chewy, and the broth is flavorful. The self-serve style adds a fun, interactive element to the meal. The tempura options are crispy and well-prepared, though seating can get crowded during peak hours. Overall, it's an affordable and satisfying option for a quick, delicious meal. The staff is friendly and quick to help with any questions, and the ordering process is smooth thanks to the self-serve style. You can watch the udon being made fresh in front of you, which adds to the experience. Even during busy times, the line moves quickly, and the staff keeps things running smoothly. Overall, the service is attentive, and the food comes out fast, making it a great spot for a quick but satisfying meal.

Is 2025 the year of Udon for me? Maybe, maybe. I had Marugame for the first time late last year and loved it. For my first time, I went with the Nikutama and added on some sweet potato tempura, gyoza, and some shrimp tempura. The Nikutama was delicious - the broth was savory, it already has beef, and the noodles were the perfect texture. The tempura was good - not the best tempura I've had but also not bad. The batter is a little crispier than what I usually prefer for tempura. The gyoza was meh - I'd skip this one next time. It tastes like one of the frozen ones you'd get from costco and heat up at home. I've also enjoyed the chicken katsu curry udon. Definitely get more meat here and the curry flavor is delicious. It's not as brothy, but definitely more flavorful. As a first-timer it was a little confusing upon first walk in. They have a separate area to purchase for takeout or pick up online orders. If you plan to dine in, you can join cafeteria-like line. You'll let them know which bowl/entree you'd like to order. Then, you can add any add-ons (spices, more meat, etc). Then, right before the cashier, you can pick up any additional trays of the fried items. The restaurant itself is quite large and very busy around lunch time. They have a lot of tables inside along with quite a bit outside as well. You're in charge of bussing your own table and they have a clean up station where you can drop off your trays and bowls. When it's busy, it does get a little messy and the tables aren't really wiped down, but I'm sure that's because the staff gets busy at that time as well. Overall, I'll definitely be back. Love udon now and I'm shocked I didn't love it before!

Service was quick even there was a long line. Ambiance was casual, easy to find seating even it was crowded. The Kaki Udon was great: simple broth and udon was chewy. The tempura was good, can be less soaky yet with not too thick batter. Parking was good, can park at the parking structure, or the opposite overflow parking, since it was the weekend.

Delicious food but unfortunately I found pieces of eggshell in my ramen. The ramen itself was very flavorful and I love their noodles but it was disappointing to chew on pieces of eggshell. This hasn't happened to me at other marugame locations.

One of my fav places for a quick bite that won't break the bank. Plenty of seating and clean space. Food is good and they have rice options or a la carte options also. Easy to order in person or on their takeout computer. They have plenty of photos with options to add on. Parking is super easy since they have a large parking structure with various entry points.

Came on Saturday , very busy. Got the beef udon and it was amazing. Lots of seating inside and outside

When you want fast quick delicious udon, come to mariugame. Lots of seating outside and inside. We got the beef. Amazing taste

Am I the only one who isn't super impressed with Maragume? I've gone here a couple of times and each time have tried various different rice and udon dishes but each time I've come home full but unimpressed. The broths never come out hot but rather are always lukewarm, is that the intention? I haven't had a broth that I was obsessed with and everytime I leave I kinda just leave super full with a belly full of carbs and fried foods but not fully satisfied in terms of my palate being fulfilled. I guess I prefer my noodle dishes piping hot?

112924 It was my first time going here with the family after the movies. The crowd wasn't that bad yet (5ish) but it was overwhelming looking at the menu... thankfully the sis-in-law explained the whole process (ordering the food etc). The line went pretty fast as long as you know what you'll yell behind the window. I ordered the large Tonkotsu with 1 whole egg. I had 2 of the egg tempura, sweet potato, and zucchini. Luckily, a table opened up to fit the whole family. The udon broth was good and filled the craving especially since it was a cold night. The staff were friendly and very proficient. Bring patience when going here at a busy time!

Craving for warm meals and you remember you've got udon place in the hood. Being a weekday lunch time it was crowded but no lines as other reviews mentioned. The ordering, payment and picking up food is so easy and quick. We had vegan tan tan and chicken katsu. The broth is delicious. I would like a little bit more portion. The udon itself is definitely something to rave for. The potato tempura is crispy but wouldn't order again. 2.25 for one felt bit expensive. Surprisingly the star was kalamansi ade. Very refreshing. Tip- ask for less ice to keep it from getting diluted. Loved how the place was tidy and neat for a messy cuisine like udon! Definitely on our frequent visit list

I don't know how it's possible I havent' reviewed this place yet. We've gone so many times! I love Marugame Udon in Hawaii, so I was so excited when it opened in the East Bay in Berkeley. Usually we can't be bothered to drive through the tunnel and parking is tough over there, so we don't make it to that location very often. So, I was very stoked when it opened in San Ramon! Although the distance is probably the same, there is easy, free parking and that makes a world of difference! Plus, it right by Salt & Straw ice cream, so that's a good combo if you're down for a feast! There's usually a line here, but it moves quickly. They make the udon noodles fresh and you can see them making them while you wait in line. I adore the BK noodles. They're called Bukkake Udon noodles in Hawaii but just BK here in CA. I order this dish served cold and usually ask for a little bit extra broth. They seem to give a much smaller portion of broth for the BK dish here than in Hawaii. I asked them about it once, but they said it's because the broth is so strong tasting and sometimes people don't like that. Welp, I love it and I want more of it! Hahaha I love that it's also under $7 for a large portion! Amazing! You can add toppings, but I never do. I just get the tempura flakes and spring onion that are complimentary. Usually I get the medium and a piece or two of tempura. After you pick your broth or bowl (they do rice bowls as well), you move down the line, cafeteria style, and you can pick out any tempura you like (it's self serve). We usually get a small selection to share. I love that this is a quick, fast casual place and it's inexpensive! Things I don't love? I came here once with my toddler, and it's impossible! I couldn't push the stroller and hold my tray to get seated. I was clearly struggling and no one offered to help, which is fine, but this is NOT the place to come if you're solo with a stroller or a free-spirited little one. I learned my lesson and won't be coming here again alone with small kids in tow. Also, my wish? Add the musubi to the menu! Miss that addition that they have in Hawaii!

Let me start and say, I actually love Marugame. Their udon is so good and it's not too far from me. We actually visit quite frequently. So why the 1 star? The low rating is really due to the service and management. We often dine in but majority of the time we do take out. Let me tell you, they are so hit or miss on the packing of our to-go. Also, I got a text that said my order was ready, only to show up and the workers say "we're still working on it." So are these automated texts? I don't get why you would send off a text saying it's ready for pick-up when it clearly isn't. That's not even the worst of it. Two to-go orders ago they forgot my husband's egg. But this last last to-go order takes the cake -- they forgot the curry broth! We ordered to go: - 1 large curry udon - 1 regular curry nikutama - 1 regular beef curry The way the udon is packed like a double decker. So the large curry has the broth on the bottom and noodles on top. Whereas the nikutama had the noodles on the bottom and the beef & egg on top. But the broth was missing for the regular nikutama. I had to split my curry broth with my husband, making the udon just lightly coated in curry. It definitely wasn't a soup anymore. I let Marugame know the broth was missing by filling out a little survey they text you shortly after you pick up your order. To my surprise the manager called within 15 minutes of me submitting my review indicating the broth was missing. I was told I would be refunded for the curry nikutama. I was pretty happy and satisfied with this, as the udon really wasn't that good without the broth. This was on 11/10/2024. Today is 11/26/2024 and I have yet to receive a refund. So ultimately, is the food good? Yes. Should you always check your to-go order before leaving. Absolutely. Do I expect management to go through with their word? Yes. But unfortunately, this was not the case. With management not even following through makes me not want to continue supporting the establishment, despite how good the udon is.

Great place for a quick lunch! It's located upstairs on the second floor next to Boba Guys. We ordered the tonkatsu udon, Nikutama udon, tempura and side of rice which my daughter in law, grandson and I enjoyed. The place is very clean and there's plenty of tables available. I always enjoy a good lunch at Marugame!

I love this place! Located at the lot in San Ramon. You line up and order once you're in front of the line. Nikutama (sweet broth) is always my go to and there are options of tempura that you can grab. They also offer rice plates and we tried the chicken katsu with curry. It was delicious! Curry felt like a a home-cooked meal and the chicken was crispy. Noodles are freshly made on the DAILY and the price is affordable! You pay at the cashier and self serve for seating. Once you're finished, there's a station where you can put your dishes away and there's usually a worker to assist you since it's always packed. Clean on the inside and there are many tables.

This place is great for a quick tasty meal. It's set up cafeteria style, you do order your main then take that tray done to the register and add extras along the way. My katsu chicken teriyaki was good, the chicken was crispy and crunchy with that breading! And you can't go wrong with tempura . My husband ordered Katsu Chicken Curry, though he's a spicy guy and added some sort of pepper to kick it up a notch. When we went to drop off our trays at the tray station, a worker came up behind me and said "I'll take care of that for you" so nice. We were in and out pretty quick on a Saturday (thought we did hit it up early. I'd probably come back, but maybe more for lunch.

I've been to many Marugame locations, but never realized they had one here at City Center Bishop Ranch! The Nikutama + sweet potato tempura is always my control, as it's my go-to order. Somebody came by while we looked at the menu to ask if we needed any help - He was super sweet and offered us two menus that had a step by step process for first-timers. There was no line at around 3:30PM, just a few tables occupied, so we got our bowls + tempura quickly. Nikutama Udon (4.5/5) was satisfying as always! A little saltier than I remember, but still hit the spot for me - I finished all of my bowl. Gyoza (2/5) probably wouldn't get here, just because it had been sitting out awhile and lacked flavor without any sauce. Tempura (overall 3/5) they were okay! Not super crispy, and were cold, so I would pass. The udon itself suffices for me. The chain is self-service (water, cleaning, utensils) but it was pretty clean in there. You have to organize your own dishes when you take it to the return station, but there are clear labels for you to follow and make sure everything goes in the right spot.

This is our "go to spot" for lunch if going to the Livermore outlets. I love the Nikutama udon with Sanuki style. Tempura is great...my favorite are the shrimp and squid. They also have gyoza which is yummy. My hubby had the curry udon. Service is also fast.

The line was long and went outside for a bit, but it moved quickly. As we walked through the restaurant, you get to watch the employees making the udon noodles. As you place your order, you watch them add the broth/sauce/toppings of your choice. Then you head down to the tempura station before paying. While the tempura is optional and you pay by the piece, I would definitely order the egg tempura, shrimp tempura, and squid tempura. We tried a few of the others but didn't care for them (potato was too mealy and zucchini was too large and made it watery. For our noodle dish, we are the tonkotsu and the nikutama. The nikutama was hands down our favorite - next time we want to add on the spicy paste to kick up the flavor.

The staff are so friendly and the place is very clean. Shift leader Andy was great and especially friendly and helpful. Line went pretty fast. Food is delicious and portions are good. Would definitely come back again.

My group came here spontaneously on a Saturday night (about 8:30pm) because other places were closing soon! It was my first time in the plaza and I was pleasantly surprised by how nice everything was. It was a little hard to find Marugame at first, but the experience once inside is super convenient and easy. I ordered a curry nikutama udon and sweet tofu on the side. Waiting in line went super quickly- from ordering to sitting down I probably only spent 5-8 minutes. In terms of food, the flavors were great and I would definitely order both again!

I always enjoy a meal at Marugame for its simplicity of service, convenience, accessibility to such an exquisite dish, and flavorful broths. The udon is cooked on the softer side compared to other places I've tried, and they maintain some staples while other dishes are on rotation. I usually just get a simple broth dish (BK most recently), and I wasn't disappointed. I'm a bit ?? about the pricing for different bowls, but that's neither here nor there. This location in particular has a more open-concept design reminiscent of a cafeteria, giving it a casual ambiance compared to other Marugame locations I've visited.

I visited Marugame Udon in San Ramon, and I was really impressed. The restaurant is spacious, clean, and has a great vibe. They offer both indoor and outdoor seating, which is a huge plus if you're bringing your fur baby along. The self-service setup is simple and efficient. I've been to several Marugame locations, but this one definitely stands out. I ordered the Curry Nikutama, and it didn't disappoint. The noodles were cooked al dente, which I really appreciated, and the curry was flavorful without being too salty. What I really like about this location is that they always have plenty of tempura available--there's never a shortage, so you don't have to wait or hold up the line at the register. It makes the whole experience smooth and stress-free. Overall, it's a solid spot for a quick, delicious meal. Sadly, I didn't get to take pictures because I was too hungry!

My wife and I used to go to the Marugame Udon spot in LA very frequently. I was extremely excited to find out that they had various spots in the Bay Area. The tempura is so good and pairs perfectly with the udon. I always get the beef, but you can't go wrong here. The dining area being so big at this location is also a plus! Highly recommend trying it, the food is great and service is quick! Food 5/5 Ambiance 4/5

Lots of seating Cafeteria style restaurant Same set up as Sawtelle, CA & Honolulu, HI. Order at front, pick up tempura sides, order drinks at register Beef udon soup- a staple. It's standard. Soon noodles cooked to perfection. Great flavor Curry udon- curry flavor is strong. A little but in the watery side. Missing a strong protein so we usually get a chicken tempura.

I love the concept of Marugame Udon where you can order your soup/noodle base then choose any many fried appetizers you want. It's such a fun and easy process to order. They have plenty of indoor and outdoor seating. The perfect, warm meal since it's getting more cold!

Never had an experience like this at a Marugame Udon before. I'd like to preface by saying I've been a long-time customer, since the Stonestown Galleria location opened up in San Francisco. I used to go several times a month as a high schooler and make a habit of visiting again when I'm back in the city from college. It's consistent, decently priced, and a pretty familiar taste that's reminiscent of being a high schooler in the 2010s just hanging out with my friends at a mall. I've also been to the Waikiki and Westfield Valley Fair locations and all have been standard, if not great. Before today, I would have said anytime Marugame is an option, I'm there. That brings me to my visit tonight. Seeing my grandparents for the first time in months, I was excited to take them out to dinner at such a nostalgic spot for me. We parked upstairs in the garage, where the handicapped parking spaces were already a bit of a hike from the elevator. Their mobility is limited, and by the time we made it into the line to order, they had been standing for over ten minutes. After placing their orders and simply needing to pick them up, I suggested they sit down at a nearby table while my brother and I carried their meals on trays for them. No problem, right? Wrong. Within a minute of them sitting down, my brother takes a look at the table and gestures for me to look too. One of the staff members is talking to my grandparents who speak limited English and pointing away from the table. Upon seeing my grandmother get up, without her cane I might add, I rush over to the table to ask what the problem is. I'm informed by this staff member that they have a no-reserved-seating policy, which I completely understand--it gets busy sometimes! However, there were more than half of both the indoor and outdoor dining spaces open on this evening. Explaining both my grandparents' limited mobility due to age and medical reasons, the staff member suggested that she would pull up chairs in the main walkway for my grandparents to sit in while waiting for us to bring over the food. On a busy night, sure this would be fine, but with all of the tables surrounding this one being entirely empty? I was a little irked at this point. She claimed that this was simply her enforcing a corporate policy, but I'm sure corporate would like to hear about how a place that tries to maintain such Japanese culinary authenticity would perpetuate such a disrespectful attitude towards elders. Seeing my grandparents have to make their way (alone) from the table to sitting in the middle of the entryway/walkway like second-class citizens really pissed me off, but even worse? By the time we got our food, no later than two minutes later, the table was still empty. We returned to the same table. Like they had never left. So overall--the food, same as always: consistent, solid. The experience? I've seen better treatment of the elderly on a MUNI bus. There are plenty of good udon places in San Francisco, and I will definitely be making the drive to take my business there instead.

I've been wanting to try Marugame Udon for awhile and I'm glad I finally got to go! We stopped by on a busy holiday weekend. It was later in the day and there were only a few people in front of us, so the line moved quickly. I ordered the tan tan udon for myself, curry udon for the kids + husband. The food is made on the spot so it's fresh, piping hot and fun for kids to watch =) We picked out some tempura (sweet potato and squid) as well as karaage and managed to find a table inside. The udon itself is absolutely delicious, and judging from the rate at which my sons emptied their bowls, the curry udon was delicious as well. The restaurant is also very clean (including the bathrooms) which is great considering how many customers they get.

I always love coming here for udon! When you first walk in, you get in line (wait time varies, but at most 10min) and can look at the menu for what you would like. Once you've received your udon, you can also get any kind of tempura you would like. You're also able to get any additional toppings to your udon. After paying, there is normally a worker that helps you find a table for your group. I usually order a Regular Beef Udon with a soft boiled egg. Located in a shopping mall, there's parking available in the garage. Would highly recommend trying this place for udon!

3.5 stars. Noodles were not as chewy as I expected or preferred. Almost overcooked or something. Dashi broth: kinda light on flavor, but definitely taste the dashi. BK broth/sauce: I presume is supposed to the the bukake version, was not true to authentic - too soupy and needed more soy strength. Beef topping: nice, tasty, tender Kitsune Age tofu: not worth the $4 or so Not ideal was the ordering experience the first time here. Tried to order the kitsune tofu add on at the first order station, but was told to order later (and was pointed down the line) . So when we got to the tempura add on station and cashier, I asked for it but was firmly told that they would appreciate if we ordered it beforehand. Well the problem is there's no clear signage, instruction, or prompt from the staff where and when to request add ons. So for the sake of new customers, maybe have employees ask if you want add ons (up sell opportunity!) or have a clear sign like "order add ons here" at the right station. For America, this place is fine but not a bargain. Compared to Marugame in Japan or the traditional udon experience I expect, it fell somewhat short.

Some say Marugame is the Chipolte of Udon. I say Chipolte is the Marugame of Mexican. Been to other Marugames before so knew what to expect - good udon. This one is located in the upscale Bishop Ranch mall. At 8:30 on a Sat night is was pretty crowded but the tables moved quickly. Marugame uses a cafeteria like system. You order your udon first - we had tonkatsu. Then move along to the tempura - lots of choices and sold by the piece. The udon is fresh but the tempura sits out under warming lights. Its just OK. Bus your own, self serve drinks. Love their udon but the tempura is just OK.

Always love Marugame Udon! I usually keep it simple and get the kake udon but today I wanted to try the Tan tan udon. Overall it was pretty good but I didn't love the soy meat that was provided. The texture felt a bit odd with everything else in it. I would love if marugame would make a vegetarian curry udon!!!!

I mostly take my udon to go. If you do, just double check they've included everything in your order because they've missed bagging my fireball a few times. Otherwise good udon and fast service even when they are busy. Great indoor and outdoor seating options!

I'm so happy there's finally a Marugame Udon close to me! Now I don't have to go all the way to Honolulu just for a tasty bowl of udon. What I love about Marugame Udon is that it's usually quick, affordable, and really good. You can't really go wrong with any of the many udon choices. Besides the many udon choices, there are a bunch of delicious fried items you can grab before you reach the cashier. I always end up taking a couple because they look so good, but my eyes are definitely bigger than my stomach. By the time I'm halfway through my large udon, I'm already too full! Luckily, Marugame Udon is located in the City Center Bishop Ranch, so parking is a breeze and free! Overall, I'm just really glad they're here, and I'll definitely be coming back again and again.

I had the BK Nikutama udon, shrimp tempura, and potato croquette. The udon was fantastic. The noodles were cooked perfectly, bouncy with a slight chew, not overcooked at all. They give a decent amount of meat, and it was tender and sweet. The broth was sweet and salty- definitely not lacking in flavor. It said the egg was soft boiled, but it seemed like a poached egg, which was fine. I also loved that the self serve condiments include the Japanese spicy pepper powder, and minced ginger. I recommend putting both into the broth to cut down on the sweetness. I also got a shrimp tempura and potato croquette. They were ok, nice to try, though I probably won't get again. I went at 11:15am on a Tuesday, and the place was mostly empty. By the time I left, it was maybe 1/4 full.

This was my first time here. Noodle bar set up. You walk in, order your soup and noodles, then you pick your toppings and sides. Cafeteria style. The soup and noodles were ok. The flavor of the broth didn't wow me. The sides were mediocre. I would come again if I wanted a quick bite of noodles.

Service and the line move fast Udon texture is chewy and not too thick just right. Portion side is skinny but can make it up with the choice of tempura sides that are freshly fried , food is good and fresh, the broth is a bit overpowering but is still good it The only down side is the place is busy and not enough staff to clean the table for the next customers

Great place to come for a reasonable priced meal with quick service. Noodles are made fresh on site and you can watch them do it.

Would have been 5 stars if the udon wasn't so expensive!! The taste though is amazing! You order through a "cafeteria line". First, pick your udon, then, pick your tempura pieces. Finally, pay the cashier! It's always packed, but there are a good amount of tables that are self served. The turnover rate is quick too. 10/10 - Curry Nikutama - not your typical Japanese curry flavor, as it is mixed with a beefy broth that's incredibly savory and impactful. I loved the fatty beef that was cooked to melt in your mouth perfection. We added green onions and crispy tempura bits for free (though I think the tempura bits soaked up too much of the broth) 10/10 - chicken tempura - sooooo crispy on the outside and tender on the inside! Some chicken tempura are flavorless inside, but this one was bursting with juice!

Super rude waiter who wouldn't allow us to sit down at an empty table because she said "my wife was not at the front of the checkout line". I'm taking care of two kids and waited patiently for someone to leave a table, and after sitting down I saw her cleaning the nearby table and politely asked her if she can wipe ours (there was a lot of leftover scraps from earlier). Rather than be helpful she proceeded to interrogate me on why we aren't all together waiting in line and that I had to have my food already at checkout. I look around and there are many other tables who are waiting just like me and they didn't get treated this way... I said to her she seems to have no sympathy and then she said "excuse me" in a very angry manner. And she said "next time understand what I say" as if I'm some stupid person. I am NEVER coming back to this rude place again

We have been coming since Day 1. We even got the grand opening vouchers. The food is always consistent, the service staff are always friendly and of course there's plenty of seating. My go to is a regular nikutama, tempura shrimp , zucchini and chicken katsu. We come in the winter, the spring, summer, and fall. It's our default easy meal choice. We go to the Waikiki location pretty often and the food is consistent but is it the same as being jn Hawaii? No.

I work down the street so frequently pickup dinner on my way home. I've never tried the udon because i'm not really a fan of thick noodles, but I do love tempura and broths so this place is perfect for that. I'll make my own meal of a side of rice, shrimp tempuras, zucchini tempuras, and sometimes the egg one. The dashi broth and tonkatsu broth is also very yummy and comforting. If I'm really hungry, i'll as a side of the sweet beef too. Every thing is made well, packed nicely with the sauces and cutlery, and always consistent. I order through the website because you get points, and my order is always ready at the togo door.

This is a service at window udon place. They make the noodles and a variety of broths there which accommodates to a variety of palettes and preferences. carnivores, omnivores, herbivores all welcome. It can be reasonably priced but they have self service tempura at end which is, well, both necessary and expensive. The vibe it cafeteria.