Nami N.
Yelp
I came here with my girlfriend for lunch on Friday. Marugame Udon is hard to find from the mall. From the mall, head towards where Mr Dim Sum and Gen Korean BBQ are located. The restaurant is outside, so you can't see it from the mall. It was lunchtime on the weekend, and there were a few people in line. It stopped at the old couple in front of me. I wondered what was going on, and it turned out they had run out of udon and were in the middle of making it. The waiter didn't explain to the customers, and we were made to wait. It was an unthinkable situation at Marugame Udon in Japan. The staff need improvement.
My friend, who didn't know how to order, asked me for a recommendation. For first timers, I recommend Kake Udon, traditional Japanese fish broth, and adding complimentary green onions and tempura flakes. The menu board says 'most loved', but I recommend
trying the Kake Udon first.
The service was so slow, self-service water was so slow, the paper napkins were out, and I didn't know where the chili peppers were. I came here to excited to eat Marugame udon in Seattle, but I was surprised at the lack of preparation.
Next time, I'd like to try something else without any hassle.