Lj C.
Yelp
This is gonna be a lengthy one, so buckle up.
I spent weeks trying to find another great place to experience here in SoCal, but was absolutely disappointed in this place.
For reference; I've done over 15 different omakase; from the inexpensive $80 course up to the $500 michelin star experience; so I have a very good idea of what to expect when paying for a $150 course here.
Me and my wife went here to celebrate and was met with nothing but the presence of being excluded; but more so disrespected.
When we came in, there was 4 seats prepared for the 06:00 time slot. When we got seated, we realized that the bar itself was too high for anyone to see what the chef was preparing; which really defeats the purpose of the experience.
Might as well be seated at a table. It also didn't help that were were seated at the very end of the bar when there was only 4 people being served including us.
Before we started, I even politely asked the server if we could be seated on a vacant slot closer to the chef, and was declined due to the fact that it was reserved. I can respect that.
The only problem was; the couple reserved at that spot didn't come in up until past 45 minutes when we started the course; come to find out that they were 'regulars' of the place.
That's PREFERENTIAL TREATMENT at it's finest.
One thing to take note; every omakase restaurant I've been to will always advice the customer to come in at least 15 minutes early, and even give 15 minutes of allowance from when the course starts as to not disrupt the other customers and the flow of the course. After that; your reservation is considered void and you forfeit your deposit.
This was obviously not the case.
We were so far off and we couldn't see what was being serve; let alone get a proper explanation of the food.
There was a lot more inconsistencies that I observed, but those can be tolerated.
As far as the food itself; it was really average; nothing spectacular. We got 2 appetizers, got 2 tuna, 1 monkfish liver, 1 salmon, 1 whitefish, 1 uni, 1 snapper, 1 scrap mix of tuna,crap and whitefish, and a red bean pastry.
Also paid additional $48 for scallops and unagi; not really worth it.
Fish was really not fresh and the rice used was hot. Why is it hot? It's supposed to be room temperature. A sushi chef should know this.
Comparing it to other omakase in the area at the same price point such as sushi note, sushi brothers, sushi takeda, and others; this is definitely on the low end as far as quailty.
The WORSE actually didn't happen up until the end.
The chef was focused on the two couples the entire hour and a half, and finally asked me how was the course. I honestly gave him my thoughts.
Somehow, he couldn't take the constructive criticism, and started to ignore us even more, which is fine; that's just the way he wants to be when we already paid $350 for his meal.
Obviously, I left without giving a tip.
Now, this is controversial to a lot of people, but to me; my principle is always about honesty. If you did an okay job, I can say thank you without necessarily forcing myself to tip you.
TIPPING IS NOT MANDATORY.
The chef then calls me not 3 minutes later on my personal phone (guess he took offense again) and passively aggressively asks what was wrong with the service and why I didn't give a tip.
Immediately hung the phone.
He call a second time. Didn't answer.
At this point, he leaves a message saying that he was fine without the tip, but the server lives off the tips.
RUDENESS AND DISRESPECT AT ITS FINEST.
I'll say this again. TIPPING IS NOT MANDATORY. Whether you did a good job or not, don't expect a tip and get frustrated when you don't get one.
Don't put the burden on the customer because you can't pay your server enough. For a $150 meal per customer; you should at least be able to pay your employees well.
Second, it is 100% ridiculous for you to even call and ask for a tip! Shame on you.
For the chef; you really need to work on your craft and more importantly your people skills. It'll definitely help you more in the future.
Unfortunately, this was a really bad experience for me and my wife.
Tread carefully if you ever go here; you might experience the same thing.
Or I can just advise you to take your hard earned money and enjoy them somewhere else.