Carli B.
Google
Two years ago, this place was one of our favorite discoveries in Reykjavík. We visited multiple times and left with great memories of the atmosphere, service, food, and drinks. That’s exactly why we made a point of coming back this year.
What we found instead was a complete collapse in standards. The music was obnoxiously loud and tasteless, destroying any sense of atmosphere. The service was careless and deeply unprofessional. At one point, the cook was pouring beer from the tap and drinking it in front of customers, already unacceptable. Moments later, when I tried to move my plate slightly closer, the same cook yelled at me: “Don’t touch it, that’s hot as …. fill the blanks with cursing words !” Completely inappropriate, aggressive, and shocking behavior toward a guest.
The menu failed to properly list ingredients, which is not just inconvenient but dangerous. Because of allergies, we had to leave our food untouched. On top of that, a couple walked in at 8:05 pm on a Wednesday and were told the bar was closed right in front of us creating an awkward and unwelcoming atmosphere.(the bar closes at 9pm on wednesdays)
It’s astonishing how quickly a once-great place can be ruined by bad management, poor taste, and a total lack of professionalism. What used to be a highlight of our trip has turned into a place we would actively warn others to avoid !