Max Brenner New York

Update: came back here for a brunch date and it was an even better experience. Our waiter Julio was super friendly and attentive. He was very patient when getting us into the both we wanted. Placing our order was seamless and everything came out fast and super fresh. The breakfast was very delicious and the dessert was off the charts. Thank you again for a great experience. Shout out to Julio! Came here on a rainy Saturday for some warm drinks and something sweet. Left with a great impression and satisfied. Thank you to Monsoor for your friendliness and recommendations with dessert. We enjoyed the food and would definitely be back.

Great restaurant. Second time here and was just as good as the first time. Burger very good. Kids loved mac n cheese. Italian thick hot chocolate-definitely thick but good. It's like a dessert by itself. Espresso old fashioned was very good. Chocalate old fashioned was good but a little too sweet for my taste. Lavender margarita was also good, a little on the sweet side. Classic European fondue was excellent. Would definitely return.

I had a great experience at this chocolate bar in Manhattan. The atmosphere is cozy and inviting, the location is great, and the service was friendly and attentive. The food was delicious, rich flavors and great presentation. The crepes were a bit too sweet for my taste, but I still enjoyed everything else I ordered. Overall, it was a lovely visit, and I’ll definitely be coming back with friends!

My friend and I visit here after work yesterday. When we arrived we were greeted with a smile by a friendly hostess. It was pretty empty for the most part. Not crowded like I thought it would be which is a plus for me! Our server and waiter were nice & attentive. The food tasted ok. This location is good to try one time and that’s it. I won’t be returning to this location.

This place used to be a 10 star place. The food is still decent. The service is excellent. The place is nice inside. The 80s milkshake has gone down hill. They dont even make it as it is described on the menu. This was one of my favorite places but it has dissappointed the past 3 times I've been here. I still have faith, maybe they are focusing more quality on the times square location. Again, the servers are great, very attentive, very nice... The premade choclate stuff In the front is top notch. Wings were very good

The dessert waffles were delicious. Would highly recommend going here for the dessert. Although the pizza wasn’t that great by the standards of what you would typically get elsewhere. The staff are hardworking.

Union Sq location, definitely busy. The restaurant lacks proper ventilation, so it is very stuffy inside. The hostess and staff are nice and accommodating. But the food and entrees are mediocre at best. Over cooked rigatoni, dry Mac and cheese, lukewarm warm food being served. The thick milkshake is nice and not overly sweet, but the fondue leaves much to be desired. Overall, it was a NYC holiday experience. But I don’t think we will be back.

While Max Brenner is primarily known for its creative and delicious chocolate themed desserts and sweets, their savory non-dessert food is also extremely good, and the cocktails are an absolute treat. Great for a girls or date night or a quick bite, Max Brenner has always been and will always be a great option.

Chocolate Chocolate welcome to the land of Chocolate. Walking in we was greeted by our host who seated us within seconds. We inform him we was celebrating a Birthday and wanted to make her feel special. His response was pleasant and reassuring us he had it under control. We actually decided to order dessert first then main course. We wanted to bring out the dessert first so they could sing Happy Birthday which they did. My niece was so excited and happy especially with the dessert Build Your Own Fondu with fruits,marshmallows, and cookies. They also bought her out a bowl of vanilla ice cream with rainbow sprinkles. Everything seem magical and beautiful. We later order the Mac and cheese and buffalos wings. Excellent. Our cocktails where delicious Gummy bear martini, mango margarita and strawberry margarita. We enjoyed our meal. As we was leaving we was greeting with a chocolate syringe for the birthday girl along with a hug.

First and formos the here is so pleasant, friendly and very loving. My family and I decided we would try this restaurant for the dessert since I kept bragging about the time I visit this spot years ago and had a divine time. We agreed we would surprise my little niece with a Birthday surprise dessert. Our hosts who sat us down we made sure to tell him it was her Birthday. He told us don't worry and he kept his word. Then our waiter was so clam, relaxing and patient. We all know dealing with undecided children's could be a hassle or annoying. But he kept his cool and was very attentive and knowledgeable by evenin showing us photos of the items we where going order before we purchase. The Mac and cheese is hands downs on point and so darnn good. We had the Buffalo wings the kids loved it and we did as well. Can we get another round of wings. And our cocktails was so good my mango margarita was made with fresh mango because the drinking couldn't put it DOWN! Overall a excellent restaurant and very kids friendly.

Max Brenner is one of those places that I always wanted to try just for the novelty of it, but never got around to it. That is, until February of this year! We visited for a family member's birthday, and I have to say, considering the size of our group (8,) our server was attentive, and super calm and helpful. I chose the single Belgian Waffle Dubai option, and it was crisp, yet soft in the middle, which I love! I'm so glad I got the toppings on the side, so I could control some of the sweetness level of my dish (the toppings were SUPER sweet.) My husband ordered a Spicy Rigatoni Vodka dish, and it really was better than I expected considering they specialize in chocolate. and not Italian food. I actually finished his dish- it was that good! My Chocolate Old- Fashioned was also delicious. No regrets on finally making the visit to Max Brenner's:)

Come for the waffles, not the drinks Came in to try some hot chocolate after the Christmas market, but couldn't help ourselves to ordering the Max French toast waffle. The waffle was the highlight-- it was scrumptious and amazing. For drinks we tried the frozen hot chocolate and pistachio milkshake. The hot chocolate was super rich; too much chocolate for me. As for the pistachio milkshake, I couldn't taste the pistachio at all

I was craving hot chocolate and this place drew me away from my hot chocolate cravings which is good news for my cholesterol levels. When we arrived, the line to be seated was pretty long but for a party of 2 we immediately got seated once we got to the front. When we were seated, there was zero utensils or napkins which we had to ask for and didn't get until the 3rd try. - Crystal Churro Fondue - The churro was extremely unimpressive as it was both stale and dry. All the other dips were way too sweet. The churro-to-dip ratio was also quite off as there were 8 churro sticks to 3 giant tubs of dips which we couldn't get through half of it. - Max Famous Italian Thick Hot Chocolate - This was way too sweet and felt like you were drinking cheap chocolate. We couldn't finish half of it because it was too overwhelming. Not sure if I would come back again because overall, the food was just too sweet.

While Max Brenner is primarily known for its creative and delicious chocolate themed desserts and sweets, their savory non-dessert food is also extremely good, and the cocktails are an absolute treat. Great for a girls or date night or a quick bite, Max Brenner has always been and will always be a great option.

This place is quite the experience. I highly recommend the European fondue experience. It gives you an amazing experience where the kids and you can enjoy milk, dark, white chocolate, and caramel. You have an experience where you can roast marshmallows and dip as well as have other things to dip in this fondue experience The chocolate chai is one of the best chai my wife has ever drank in her entire life. I love the hot chocolate here. One of the best hot chocolate I've ever drank.

This place was delicious! The differnt chocolates were great! We got the classic European sharing fondue! We also got the crème brûlée cocktail and a Dulce de leche cocktail as well and let me tell you ! If You have a sweet tooth this is the place to try! One thing I didn't really like was the service, I think they took a little tooo long with bringing us our order, or even coming back to check on us. The place itself was pretty cool , in a way it Looked like a factory! They also have food as well, we didn't try that though because we had just came from another restaurant.

This is definitely a great spot to gather with a big group of friends to celebrate something. There's a lot of seating and an upstairs as well. Our server was nice and helped us with giving us ideas. The churros tasted stale and the chocolate wasn't as deep as we thought. The chocolate only filled the first circular layer and was quite shallow but the dessert did get the job done. There was also a mini flame for toasting marshmallows but there wasn't any pieces of graham crackers to enjoy the marshmallows with. Probably wouldn't order the chocolate set again but this was a fun experience.

I would never have known that Max Brenner has a restaurant! The prices were pretty steep for entrees so I decided to eat beforehand and get a sweet drink. I tried the chocolate martini and it didn't disappoint! Very sweet and chocolatey and came with a chocolate-dipped strawberry! Ambience was nice but nothing too fancy. I definitely want to come back and try more sweet drinks and desserts!

Haven't been here in awhile but not sure why! If you are a chocolate lover, this is mandatory to dine at! From coffees to lunches to desserts, it's got chocolate covered! The fav for this visit was the churros and the dips! Dark chocolate & raspberry combination was delicious! Service was excellent and restaurant nicely decorated and clean as well! Enjoy!

Nice food and service. The ambiance was good, near to us we see a lovely birthday celebration. We spend a good evening with no hurries. And a lot of chocolate

Lovely chocolate fondue shop! Came here with friends for a light snack. Felt like I was in a chocolate factory, great service as well.

Went to the famous Max Brenner to try some hot chocolate while in New York. First things first, since the place is very popular, reservation should be done prior to visiting. Luckily, we got a reservation within 2 hours. The server had a blase kind of attitude, which instantly put me off. But I let it go, since it was a busy day and she must be overworked. My friends and I were taken to the second floor. When I say it was unappealing, please believe me. It didn't match with the rest of the vibe of the place. And it was too crammed. Luckily, the server told us, we could get a table shortly on the main floor, so we immediately took her up on it. It was quite a long wait until our table got ready, but that was expected as the place was packed. When we were finally seated, it took forever to even get someone to take our order and had to ask for water multiple times. (assume 15-20 minutes) We ordered few of the Original Hot Chocolate, Creme Brulee Martini, Chocolate Martini and a Chocolate sundae. The Original Hot Chocolate was too sweet, I couldn't take more than a few sips. The Chocolate Martini was okay. Creme Brulee Martini was the only saving grace of the evening.. light, boozy and delicious. The chocolate sundae was gigantic.. while I liked the presentation, it was again too sweet and since it was too huge, the ice cream melted too quickly .. i liked the brownie pieces but most of the sundae went to waste. Not a good experience here, *sigh*

I went with two friends who were visiting from out of town on a Monday afternoon. I remembered how much I liked their chocolate martini a few years back. I was surprised to see it empty at lunchtime but we had a lovely experience. Our waiter was very nice and comped us the dubai hot chocolate which was sooo yummy. We each got an espresso martini which was just as good as I remembered. For lunch, we had a veggie burger, spicy rigatoni (our waiter highly reccomended) and the mac and cheese. We all loved what we had and the portions so big we ended up taking half home. Would definitely recommend

I Absolutely love this spot. I discovered it years ago when I lived there. Whenever I visit, I have to head to Union Square to have a taste of something. Sat at the bar where you can see all things made. I do have to say I have never seen a chocolate shake made with chunks of chocolate, ice cream, and milk. I am sure it tasted amazing. My favorite, no matter what I eat, is the Italian Thick Dark Chocolate cocoa. Divine is all I can say. Had the pizza for the first time, and it was tasty. Decided to try the Pumpkin Espresso Martini...yummm. I have yet to eat a crepe, but they looked delicious being made. Great spot!!!

Who doesn't love chocolate? I know my children and I do. I came to celebrate my daughter's Birthday and although the chocolate was delicious, the food itself left a lot to desire. Small portions, not cheesy enough and just wasn't satisfying but the customer services was great and so was all the rich indulging chocolate. It's very expensive but I'd love to go for just a bunch of chocolate lol.

One of the best hot chocolates in NYC! Their waffles are pretty good as well - I had the strawberry cream waffles but replaced white chocolate with milk chocolate and it was perfect. Quick service though the server took some time to attend to us for the check. Ambience is quite good for a dessert place with plenty of seating.

I love this place and maybe all the stars were aligned that night. I was solo that night so I sat at the bar counter and was attended by a very friendly waitress. I honestly just want something to snack on and wasn't sure what to get. I did want a cocktail and she highly recommend the chocolate martini and OMG!!! It was so delicious and she was right. The cocktail glass was frosted with chocolate on the bottle and the drink came with this chocolate piece!! The restaurant is massive but I didn't concern myself with the rest of the place.

I came in for dinner with some of my girls (reservations highly recommended) when we arrived it was packed so I'm happy we had a reservation! We started off with some espresso martinis, and I tried the Mac and cheese! The drinks were awesome, and the Mac and cheese was creamy and so flavorful! Our waiter was attentive and very kind. The restaurant was spacious and had a nice vibe to it!

Max Brenner is known for its delectable desserts but the main course blew me away as well. Servers were attentive and I liked that we were seated in an area that wasn't too crowded with other patrons. The restaurant was clean and welcoming. The steak was a really great cut, cooked to specifications, and also drenched in a delicious creamy sauce. The standout was actually the onion rings with the white chocolate dipping sauce. Don't knock it till you've tried it! When I read the description I was extremely skeptical but upon first bite I realized I had nothing to fear. What a unique dipping sauce! I'm a big fan of crepes and Nutella and the selection of desserts did not disappoint.

Get the cup of signature chocolate - it's like 4 melted chocolate bars and cream, and incredible. It's so hot you'll have to wait 10 mins to touch the oddly shaped cup but worth it! We also got a steak, fried chicken, and Nutella crepe. The entrees were fine but the cocoa was fire.

Max Brenner is the perfect place to indulge in your chocolate cravings. Had the chocolate martini but instead of vodka subbed bourbon. Service was great and the atmosphere is always busy.

My friends and I were in search for a good dessert spot in the city... it's kinda crazy there aren't many that are open past 8pm on a Saturday night, except for good ole dependable Max Brenner. Good and friendly service. Checked in on us and were very prompt fulfilling our requests! My friends and I ordered two of the Classic chocolate fondues, which was perfect to share amongst 6 people. A little pricey for what it is, but I appreciate they let us spend time there and not feel rushed through the dining experience. To be warned, the upper level is for large parties - families and young kids. It was quite loud and we overhead a birthday song every 20 minutes. Can get very noisy and not the most fun hearing kids scream and throw tantrums, but also we couldn't be picky. A decent experience, and ya get what you pay for here. I liked the way my friend described it: Max Brenner's vibes are a mix of the Cheesecake factory and iHop (at least that upstairs level).

I wish I could try everything, SO MUCH CHOCOLATE!!! We got the churro tower and ugh it tasted awesome. Server was attentive and even gave us an extra churro so we could evenly share. Place was pretty busy but we had a blast there and catching up

Max Brenner had a pop-up store in Bryant Park for the Christmas season. I stopped in to do some shopping. They had a few samples that were delicious. I purchased a few Christmas gifts and one Small chocolates item for myself. There were varying price ranges for the spending conscience. My favorite thing I purchased was the hot chocolate. OH MY, was it delicious! I highly recommend it. If you're looking for some original chocolate items, look no further. Bonus, the staff were friendly and helpful.

I came in for dessert and it was fantastic! They really don't miss on the chocolate items on the menu! Also, the table next to us ordered Mac n cheese and it looked incredible!

The flagship store in the heart of Union Square is where everyone goes to enjoy Max Brenner. This is the only location where you can dine in and shop.. the other locations in NYC are shop only. Highly recommend making reservations online as it is very popular and may be hard to get a timeslot. Desserts are delicious here - chocolate fondue to share, eskimo and the chocolate martinis are all good options. Staff is friendly and helpful and always offer a sample of one of the Max B chocolate items. The chocolates here are awesome - such a variety to choose from and great as gifts.. Often shop here for Max chocolate gifts for friends especially for the holidays. Most popular and always sold out during the holidays are the Pure White Chocolate Thins...they are sooo good! Only 5 wafers inside but purely delicious. They do come in Dark, Milk and White chocolate. Overall, prices have gone up over the years. The Marbles, caramelized pecans, cookie max, pralines, etc are all good - cannot go wrong with any of the choices. I have tried many of them. Max Brenner gift sets online for purchase and sending - glad they have added that the last 2 years... so much easier than buying in the store then shipping.. However, only certain items are available online. You definitely cannot go wrong with anything you buy as long as one makes sure of any nut allergies for gift recipients. Happy chocolate indulgence!

The spicy rigatoni with chicken was delicious! Our server was so helpful in his recommendations and even had us try an Italian sweet hot chocolate. It was worth it! Also recommend the strawberry Dubai which has pistachio. It was so good that the kids were scraping the plate. The martini was also really good. Came at lunch time on a Thursday and it wasn't too busy.

We came here on a busy weekday evening and decided to get dessert to go. We tried the chocolate pizza which is like a s'mores pizza with bread instead of graham crackers. It was really sweet and satisfied the sweet tooth. We split the half among 4 people and we still had leftovers! The wait was not long and they were very friendly. We also checked out the gift shop while we were waiting. We were looking for a gift that did not have gluten but unfortunately this was not possible.

Everything went so well. Our server was so kind to accommodate certain things. Every meal was a hit. We are leave content, satisfied and with the itis. The ambiance is also nice with the dim lightning, I always love coming back to Max Brenner. Today was perfect though. Again, thank you to our server for being so kind.

Dessert is definitely their specialty. I had the Cookieshake, which was absolutely divine, and the Brenner Burger with fries. The burger was ok, definitely a little overcooked, but the waffle fries were absolutely perfect! I definitely give full marks for the ambience as well. The servers took special care to keep the candles lit, and they dimmed the lights as soon as the sun went down. I was super impressed! I WILL be back for more dessert!

I remember passing by Max Brenner all the time thinking it was a fancy place with bougie, rich chocolate, but walking in, it gave the vibes of Applebee's. It definitely doesn't help that I came here on a weekend and it was PACKED. Nevertheless, we were able to get seated right away. They put as many tables as possible in the dine-in area which made it feel very claustrophobic and uncomfortable. The waiters passing by kept bumping into my chair and the lady next to us sitting in the booth couldn't even get out because of how our table was placed. Onto the self-proclaimed "best hot chocolate in NY"...I ordered the hazelnut hot chocolate with oat milk. I appreciate that they have alternative milks. It took 15 minutes for them to prepare the hot chocolate, but we were not in a rush. If you are expecting a thick and creamy hot chocolate, prepare to be disappointed. There are a lot of other chocolate shops in NYC that do hot coco better. Overall I was super disappointed by the quality and ambiance. No issues with the service. I'd imagine this to be a good late night spot if you are craving desserts.

I've been wanting to come to MB for years and finally made my way on Christmas Day. So happy they were open. I made reservations but it was also easy to walk in. I decided to try the infamous chocolate martini and it did not disappoint. It was delicious !! And also strong. For my meal, I had the Brenner burger. Also delicious. They didn't give a lot of fries ( which I didn't mind) but if you're a fry lover you'd probably be disappointed. As for dessert I opted for the chocolate cake with the desert shooter, ice cream and fruit. I also got the infamous hot chocolate. Everything was delicious. This is a great winter/ fall restaurant and I can't wait to visit again !

The service and food were excellent, but the drinks fell short. I ordered a lemon drop, but it tasted more like margarita mix with tequila.

Came post dinner to relive high school nostalgia from many many years ago. We were a party of 3 and were thankfully seated right away. The service was extremely slow - we had to ask multiple times just to get water for our table. Our food also took a very long time. I ordered a Hazelnut Hot Chocolate, which never got made until I alerted our server, and he ended up going behind the counter to make it for me instead. The hot chocolate itself was extremely rich and sweet that I couldn't even finish it at all. The Strawberries and Crème waffle was fine, also very sweet. The chocolate bits that came with it were the best part, but honestly nothing special. Not sure what happened to the quality of the place. It used to be better many years ago, but over time, my experience has unfortunately gotten worse, plus the menu is overpriced. I'd opt for other meal/dessert options in the area.

I've heard of this spot being pretty popular so I wanted to give their hot chocolate a try to see if it was all the hype. I got a small milk chocolate marshmallow hot chocolate for takeout. They have a separate counter for takeout and then another area for the actual restaurant. For a small it was $6 before tax which is pretty pricey for the size and quality I received. It was pretty sweet and watery, however missing that rich thick chocolate consistency I typically look for in hot chocolate. The service was a bit slow and it took about 15-20 minutes to get my hot chocolate after ordering. This cup definitely ranks lower on my list of hot chocolates.

Save your money! I've been getting hot chocolates at THE CHOCOLATE ROOM in cobble hill and they are delicious! My husband and I used to go to Max Brenner so when I was in the neighborhood I stopped in for a hot chocolate. At $8 and tip I thought it would be amazing. How wrong I was. Either their quality has gone downhill or I have been spoiled in Brooklyn. The hot chocolate was SO BAD. I asked for more chocolate. I was told "no." I should have asked for a refund or another one. Such a waste of money. :( When I got to the bottom of the cup, all the chocolate was there. It clearly was not mixed properly. I used to love their food but the "no" makes me "no" customer in the future. Save your money.

I came here on a Saturday afternoon with my son for my birthday and the experience truly made my day. The staff were so helpful and accommodating. I appreciated that the waiter was able to provide detailed allergy information and alternative recommendations. It ensured my son was able to enjoy himself just as much as I did. I loved my crepe and it was so filling! I was thoroughly impressed with the presentation of the food. Thankfully we didn't have to wait when entering the establishment and had a great view from our seats. We visited the gift shop afterwards and the staff was so helpful in selecting a gift for his teacher and even offered free samples. I love this place!

Went to max brenners after 5+ years The vibe and ambience are still the same - it's filled with dessert and chocolate lovers The quality of the chocolate products was still super We enjoyed the chocolate martini We also wanted to try the chicken wings as they were recommended by someone - they were really good and smoky... We switched eagerly to the desert and got the chocolate heart cake which is filled with molten hot fudge inside the cake similar to a lava cake and we got some strawberry and icecream on the side as well to complement it The service and staff were excellent

Service was good, but the hot chocolate is overhyped. We had the original and the salted caramel and they both were overly sweet and not drinkable. There are a lot of sweets options here so a good spot for dessert. The dessert options list is extensive. We had a chocolate dessert for 2 and it was ok but not mind blowing.

The chocolate here is so delicious they have lot of choices i will be going back to try more from the menu I ordered like a chocolate fondue sampler it came with white chocolate my fav some fruit marshmallows cookies and cakes so yummy

Under-WHELMED. So, they are known for their "world famous hot chocolate"... Or something of that nature but from my experience, I didn't have that encounter to have my perspective aligned with that statement. My serving of hot chocolate with a marshmallow ($8.44) was overbearingly sweet. It was definitely a struggle to finish this drink. I must say, after taking a sip, I wished I didn't purchase. Maybe I had a bad batch? But, I'm not certain. At least I can say I tried it *shrugs*.

t'll take A LOT for me to not give Max Brenner less than five stars. Every visit is filled with great service, exceptional food, and iconic drinks. I always order the "Iconic" Chocolate Martini and it's amazing. The chocolate drizzle around the inside of the glass is a welcomed treat, after you're done with the drink. We shared the Strawberry Crepe, with vanilla ice cream, and it was delectable. The warm chocolate syrup added to the total enjoyment of this great entree and I highly recommend it. Take time and visit Max Brenner. You will leave with sweet memories of great food and return for more.

While they continue to deliver in their dessert offerings and I appreciate their revolving seasonal creations, it seems the overall food quality has experienced a slight decline. That said, whenever I'm in the mood for a rich, chocolatey treat in the area, this remains my top choice. I've dined here for brunch, dinner, and even just for a quick dessert cocktail. Their portion sizes are consistently generous and very shareable. I've sampled nearly every dessert on their menu, and my top picks are definitely the chocolate pizzas. However, I must admit that the baked cookies in the skillet, both the oreo and chocolate chip left something to be desired. The chocolate chunk pizza is delightful and decadent, and I love the variety of toppings and the option for half-and-half creations. The seasonal dessert martinis and spiked shakes always impress me with their flavor and creativity. The customer service is consistently good as well, and I've noticed that the wait times have significantly reduced compared to when they first opened. If we were only talking desserts this place would def get a 4 so still very much worth a visit!

I've been here a few times. Service is good, food is ok, the dessert is the best part of the experience here. The scene is beautiful.

We stopped in for dessert since we had been in before and loved it. We tried the Dubai Chocolate Crepe and the Hazelnut Frappe. The crepe was delicious and rich, and it came with an adorable little bottle of chocolate we got to pour over ourselves. The frappe was good, but I was anticipating something more exciting for $8.50. I felt so bad for our server! They were working so hard and seemed to be the only one working when we went, and there were at least 6-8 other tables. They were super kind and friendly and moving quickly, but there's only so much you can do by yourself. The restaurant is adorable, featuring a cute little chocolate shop at the front.

Truffle mash and shrimp, had such a succulent taste to it .. kid friendly , service was great everyone was very attentive .. best part was desert left completely satisfied.

I have always wanted to try this place out and heard great things about it. I was very impressed! The food was good! The drinks were excellent! I had a dark chocolate martini and a milk chocolate martini. Our waitress was extremely friendly, and she gave some fantastic recommendations. Everything was delicious, and we didn't order dessert because we were so full. I do want to try the fondue. I can't wait to go back. My only complaint is that the appetizer menu is small, so they should add more options.