Faith B.
Yelp
honestly, one of the worst services I've experienced in awhile. My cousin and I were looking to try someplace new to catch up over dinner and we were craving Thai food, so this seemed like the perfect fit. I made reservations through Yelp and we arrived on Wednesday around 6:30pm. This was a good idea because by 7pm, they were full house. It's very hard to find parking as it's only parallel street parking and residential neighborhoods here that were all taken, so we parked at the QFC parking lot and walked over given they don't have their own. The exterior appears to be a house with 2 stories, but you have to walk up the stairs on the side to the 2nd level where you check in as the bottom level wasn't open when we came. Upon walking in, there was no host but this server rudely asked us what we were here for and I told her we had a reservation. We got seated immediately and she poured us water, but then didn't check in on us for another 10 minutes. After we placed our initial order, I wanted to add something but couldn't find her on the floor and just asked another server when he delivered our entrees 20 minutes later. I also asked for chopsticks in the beginning of our meal and for the whole hour and a half we stayed, I never got it. Our water was constantly low and other servers had to refill it. The only time she came to check in on us or ask how our meal was at the very end when it was time for our check... Also, the tables are super close to each other and since we ordered a lot of food, it was crowded being at a 2-top. The ambiance was definitely not our scene in general giving off very pretentious vibes and was very noisy from the music overhead as well as the people around us. They had the traditional decorations, but the food was nothing like we know.
I can overlook a lot of things if the food is good, but sadly, calling it underwhelming would be an understatement. They have the plating presentation down, no doubt about that, but the flavor is meh at best.
beef pad see ew: dark soy sauce flavor was prominent and the noodles were cooked well, but needs more veggies
phad thai boran w/ tofu: slimy texture was off putting from the noodles being over cooked. It also didn't taste like anything, so I added lime atop and that was suddenly all I could taste. Didn't even seem like they had put salt in it. I also ordered a 4 star and it had no spice at all. My cousins 3 star noodles had more kick than mine?
som thum: sad. not authentic thum at all. It should've been more tangy and pungent, but it just tasted like water and a dash of lime. The best part about this dish was the cabbage and the roasted peanuts on top. We also ordered this spicy and it was not even giving 1 star spice level at the 3.
pineapple fried rice w/ tofu: words cannot describe how much I hated this dish. This was so disappointing because I love pineapple fried rice, but there was raisins in this and the curry seasoning tasted more Indian. Similar to the spices used in Chana masala, so this was not what I was expecting. I ordered this dish w/ tofu but I probably had 4 small cubes of tofu max and the rice was overcooked too. Barely any pineapple and the ones we got were so tiny for being called pineapple fried rice.
hibiscus mai tai: I usually don't like alcoholic drinks, but this was super smooth and refreshing! The presentation was also gorgeous and the rum was not harsh at all. It's definitely more fruit forward and pairs well with all the food.
All in all, this place was super cute and I really wanted to like it, but we just didn't. I won't be coming back after tasting the food and especially not after the service we had. The only thing I would recommend is that mai tai :)