Emma Lounsbury
Google
The food is nice and interesting. We liked our mains (turbot and lamb), the apple tart, and the bread service. It was enough food to feel full at the end. However, there were a few things that we didn’t love.
The service is very proper and the servers seem occupied with table manners and synchronized serving etc., but it seemed like they were so busy trying to get everything “right” that they were not fully present. They move you through rooms during “the experience” like musical chairs, so you have a bunch of different servers during one meal for different things. It’s also very disappointing (borderline shocking for a fine dining restaurant) that our reservation asked us for our occasion (proposal celebration - we got engaged yesterday!) but there was zero acknowledgment. Not sure why they would ask for that info upfront and then totally ignore. Another weird thing was when we had an unexpected charge on the bill for us splitting an appetizer, the server asked us if there was anything he could do instead of just offering to waive the couple-euro fee. He did waive the fee in the end, but it was a surprising way to address the situation.
The decor and ambiance reminded us of a cruise ship. It’s strangely brightly lit and the seating is all in open couches. Few windows. There’s a big console in the middle of the dining room that looks like a buffet table. There’s no sense that you’re on the beautiful island of Tenerife.
It’s really, really quiet. It also wasn’t busy at all.
We liked the food, but because of the high price and those drawbacks, would not come back.